City: CA / Calgary
Useful contacts for jobs, language courses, public authorities, residence, housing, family, health, transport, businesses, universities and social services in Calgary.
Jobs | Training | Careers
Address
Northgate Mall, #125, 565–36 Street NE, Calgary, AB T2A 6K3
Telephone | Fax
403-569-3325
Opening hours
Job Search Centre Mon–Fri 08:30–16:30, Wednesday extended to 19:30. Main office Mon–Sat 08:30–16:30.
More information
A local charitable centre helps immigrant job seekers who are legally entitled to work and train in Canada with career planning, workshops, employer connections and practical job-search resources. The drop-in Job Search Centre offers computers, printing and internet on a first-come basis. Use the current Northgate Mall address rather than the older 999–36 Street listing still shown in some directories. Language, training and specialist programmes have separate eligibility and appointments; support does not guarantee a job.
Address
5th Floor, 1111–11 Avenue SW, Calgary, AB T2R 0G5
Telephone | Fax
403-262-2006
Opening hours
Published main-office hours 08:30–16:30; phone to arrange an appointment before visiting. Course hours are separate.
More information
Calgary Catholic Immigration Society provides newcomer career counselling, mentoring, employment communication, professional bridging and trades-related training. The service collection includes employment pathways for refugees and support for internationally trained professionals. Ask which programme, status conditions, language level and actual teaching location applies; the main office is not the venue for every course. Published intake notices can expire, and neither a referral nor completion of training guarantees employment.
Address
915 33 Street NE, Calgary, AB T2A 6T2
Telephone | Fax
403-273-2822; toll-free 1-877-483-2562
Opening hours
Resource centre Mon–Fri 08:30–16:00; other programmes and telephone support have their own arrangements.
More information
Prospect’s accessible employment resource centre provides computers, printing, Wi-Fi, job-search information and staff support without a drop-in appointment. The charity also offers assessed programmes for people facing employment barriers. Alberta residence and legal entitlement to work matter for programme access; discuss the particular support rather than assuming that every workshop, placement or funding option is unrestricted.
Address
#200, 138–4 Avenue SE, Calgary, AB T2G 4Z6
Telephone | Fax
403-263-4414; fax 403-264-3914
Opening hours
Main office Mon–Fri 09:00–16:30; statutory holidays/long weekends closed. Courses follow separate scheduled hours.
More information
CIWA supports immigrant women with occupational training, job-search preparation, workplace communication and professional career bridging. Programmes cover areas such as administration, accounting, hospitality, digital marketing and interpretation, with different status and language requirements. The current contact page gives 09:00–16:30 weekday office hours, replacing older directory schedules. Several advertised “next intake” dates have already passed; confirm the actual available cohort, attendance and eligibility before planning around a course.
Address
100, 525 28 Street SE, Calgary, AB T2A 6W9
Telephone | Fax
403-272-9323
Opening hours
Welcome team Mon–Fri 08:30–16:30; statutory holidays closed. Programme sessions have separate schedules.
More information
This Calgary community organisation helps people build skills for trades and technology careers. Its current catalogue includes welding, glazing, roofing, plumbing, carpentry and IT-related options, with different dates, costs and participation conditions. Some listings refer to 2027 intakes, so a catalogue entry does not mean a place is available immediately. Contact the Welcome Team to discuss suitability and the correct venue; allow for its stated response period of up to three business days.
Address
Forest Lawn: 1723 40 Street SE, AB T2A 7Y3; Whitehorn: 3820 32 Street NE, T1Y 7L9; Westwinds: 3675 63 Avenue NE, T3J 5K1; Calgary.
Telephone | Fax
Forest Lawn 403-235-3666; Whitehorn 403-291-0002; Westwinds 587-392-4177
Opening hours
Forest Lawn/Whitehorn Mon–Thu 08:00–21:00, Fri 08:00–14:00; Whitehorn also Sat 08:15–16:30. Westwinds Mon–Thu 08:00–21:15, Fri 08:00–14:00. Confirm course venue/times.
More information
The Immigrant Education Society offers job readiness, administrative and hospitality skills, accounting-related learning and self-paced employment training. The catalogue lets learners compare delivery format and status requirements rather than treating every course as open to everyone. Classes may run at different centres or online, and the location opening hours are not the teaching timetable. Ask about the actual intake, language level, childcare and any funded-service limits before enrolling.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Use the municipality’s own vacancy collection to explore public-service work and read individual duties, qualifications and deadlines. New applicants and existing employees use different application routes, and the city does not accept a general application unrelated to a posting. Old closing dates may remain visible in an indexed list; follow the actual current advert before preparing an application. A profile, saved search or application does not guarantee an interview or offer.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Alberta’s public career resource covers resumes, interviews, networking, job applications and ways of finding work. It links vacancies and occupational information so a job seeker can compare local demand with their skills. Use a current employer posting to confirm location, qualifications and closing date; general advice is not an advertised vacancy or a promise of placement. Newcomers should check work authorisation and the regulator for any licensed profession separately.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
The federal job service combines vacancy search with guidance on credentials, language learning, resumes and settlement support. Select Calgary or an appropriate commuting area and read each employer’s actual requirements. A job advertisement, account or Social Insurance Number does not grant permission to work. Regulated occupations have separate licensing requirements, while publicly funded newcomer training depends on current status and programme conditions.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The provincial apprenticeship service explains choosing a trade, meeting registration and classroom-entry requirements and applying for an apprenticeship education programme. Sponsorship, on-the-job learning and classroom instruction are distinct parts of the route. Check current residence/status conditions and the selected trade’s requirements rather than assuming a foreign qualification or job offer automatically registers an apprentice. Application fees and prior-learning assessment have their own rules.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The provincial guide connects unemployed and underemployed Albertans with training, counselling, workshops and Alberta Supports services. It also explains routes to foundational learning assistance and support for people facing particular employment barriers. Funding and participation depend on the person and programme; a general information page is not approval for a course or living allowance. Contact an appropriate provider to discuss eligibility and a practical employment plan.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Search government-supported training and employment services by community, delivery format, participant group and type of support. Calgary results can include skills preparation, work experience and employer connections, each with an individual provider and eligibility conditions. Contact the provider for the current intake and venue; a search result is not confirmation of a funded place. Online and in-person options should be compared separately from the provider’s administrative address.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Federal guidance helps internationally trained workers identify the provincial or territorial regulator for a licensed occupation. Professional recognition is different from an academic comparison report or college admission. Ask the Alberta regulator about documents, examinations, costs and supervised practice before relying on a qualification from abroad. The guide links support and conditional loan routes; a repayable loan, assessment or job offer does not guarantee a professional licence.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
This public programme provides eligible Albertans with assessed support such as job matching, placements, work experience and short courses. The current guidance concerns unemployed, underemployed or imminently laid-off adults who are legally entitled to work and need help attaching to the labour market. Services are free for eligible participants, but access is assessed by a delivery organisation. Use the linked service directory to identify a current Calgary provider rather than treating this guide as a local walk-in office.
Universities | Colleges
Address
Prospective Student Hub, 2nd Floor, Hunter Student Commons, 2500 University Drive NW, Calgary, AB T2N 1N4
Telephone | Fax
403-210-7625; toll-free Canada/US 1-855-246-7625; fax 403-220-0762; community/newcomer recruitment 403-220-8758
Opening hours
Admissions advisors Mon/Wed/Fri 09:00–16:00, Tue/Thu 10:00–16:00. Drop-in Prospective Student Hub Mon–Fri 12:30–16:00. Registrar general office Mon–Wed/Fri 09:00–16:00, Thu 10:00–16:00; live chat 10:00–13:00.
More information
This public research university offers a broad choice of degree programmes. Its recruitment team distinguishes current applicants, international credentials, transfer study and community recruitment for newcomers and other underrepresented learners. Admissions-advisor, prospective-student drop-in and general Registrar schedules differ. Confirm the actual programme, documents, fees and deadline before planning an application; a conversation or campus visit does not establish admission or transfer credit.
Address
Office of the Registrar, 2nd floor, Heritage Hall, 1301 16 Avenue NW, Calgary, AB T2M 0L4; International Centre AA206, Heritage Hall.
Telephone | Fax
1-877-284-7248; international 403-284-8852; international fax 403-284-7386
Opening hours
Registrar phone Mon/Tue/Thu/Fri 08:30–16:00, Wed 09:00–16:00. In-person hours vary by department; check before visiting. International admissions Mon–Fri 08:00–16:30.
More information
The public Southern Alberta Institute of Technology offers applied credentials, trades and technical learning across a range of fields. Use the support centre to distinguish domestic applications, international admissions and continuing education. Online ticket submission is available at any time, but staff review requests during business hours. Counter access can require joining the digital queue and checking the relevant department; it is not a guarantee of an immediate appointment, place or funding.
Address
1st Floor, South Campus, 345–6 Avenue SE, Calgary, AB T2G 4V1
Telephone | Fax
Domestic 403-410-1402; Indigenous recruitment 403-476-2256; international 403-410-3476; toll-free 1-866-428-2669; general 403-410-1400
Opening hours
Mon/Tue/Thu/Fri 08:00–16:00; Wed 09:30–16:00. Campus/library opening and individual classes are separate.
More information
This public college’s Welcome Centre helps prospective learners explore programmes, admission and a campus visit. Use the current Welcome Centre page: the old admissions/connect-with-us address now redirects to the general Academic Calendar and is not a current contact detail page. Domestic, Indigenous and international recruitment use separate numbers. Confirm programme delivery, tuition, eligibility and intake availability; a tour or enquiry does not reserve a place or establish financial assistance.
Address
4825 Mount Royal Gate SW, Calgary, AB T3E 6K6; arrange the relevant admissions visit through the official contact route.
Telephone | Fax
Not available
Opening hours
Regular admissions hours Mon–Fri 08:30–16:30; weekends/holidays closed. Summer Jul 1–Aug 14 closes 16:00. General campus closes 22:00; restricted student-card spaces are separate.
More information
This public undergraduate university offers degree, diploma, certificate and continuing-learning options. The current admissions page provides a question finder, virtual support and a callback request for arranging an in-person appointment or tour. A direct admissions phone number is not published on the checked current contact pages, so older calendar numbers are not presented as verified. Ask about the selected programme, international documents, fees and deadlines; campus opening does not mean every admissions adviser is available without arrangement.
Address
1407–14 Avenue NW, Calgary, AB T2N 4R3
Telephone | Fax
Admissions 403-284-7617 /1-800-251-8290; general 403-284-7600; fax 403-289-6682; Registrar 403-284-7634 /403-284-7694; graduate 403-284-7661; continuing education 403-284-7640
Opening hours
Admissions listings Mon–Fri 08:00–16:00; general business 08:30–16:00. Registrar Mon–Thu 09:00–12:00/13:00–14:00, Fri 09:00–12:00. Public building Mon–Fri 08:00–20:00, Sat 08:00–17:00, Sun closed; cardholder access separate.
More information
This public university specialises in art, craft and design. Compare the intended qualification, portfolio and language requirements, costs and current application deadline. Its own contact page separates public building access, general business hours and the Registrar’s shorter counter timetable; admissions listings publish an earlier office start. The scheduled 28 November 2026 portfolio event is a separate booked session, not an everyday drop-in entitlement. Admission and scholarship decisions remain individual.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
A Canadian public university offering distance and online learning in a range of subjects and credentials. Check the current programme, admission route, course delivery, tuition and any practical or attendance requirements before deciding whether the option fits life in Calgary. Open or online learning does not mean every course has no entry condition or cost. The university currently carries service-disruption information; check its notices before relying on an application or student-account function.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
The provincial study-planning site helps prospective international learners compare Alberta institutions by programme area and credential. It also links planning for study, an application, living arrangements and life after graduation. Follow the chosen institution for actual delivery campus, admission requirements, tuition and intake availability. A provincial directory or a general description of post-study opportunities does not grant a study permit, work authorisation or guaranteed place.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
This provincial planning guide explains choosing a post-secondary route, preparing documents and using Apply Alberta where the institution participates. It distinguishes an application from admission and links options when a learner is not accepted or needs upgrading. Each institution sets its own dates, programme requirements and fees; broad examples of typical intake months are not a deadline for every Calgary course. Follow the institution’s current application instructions and authorised transcript arrangements.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official provincial information explains eligibility, loans, grants, scholarships, applications and repayment. The current 2026–27 guidance emphasises required income verification and possible manual review, so an application or published typical processing period is not a guaranteed payment date. Residence, status, study load and programme eligibility matter. Check the applicable school year and the institution’s financial-aid team before committing to costs or treating an estimate as an award.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Explore admission pathways, course equivalencies, transfer arrangements and returning-to-study information across Alberta institutions. Published agreements can help frame a question, but the receiving institution decides which previous learning applies to the selected programme and intake. Check grades, dates, credential and agreement conditions rather than assuming a search result guarantees credit. International credentials, professional licensing and admission are related but separate decisions.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Compare Alberta post-secondary programmes and credentials using the provincial career-information service. It helps connect occupational interests with possible fields of study and institutional options, including choices outside Calgary. Read each institution’s current programme page for location, admission, fees and availability. A directory description is a research starting point, not recognition of an individual foreign qualification or a guarantee of admission, employment or funding.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The federal study-planning hub links education systems, institutions, tuition, scholarships and support before, during and after study. It can help learners compare Canadian options and prepare questions for a Calgary institution. Immigration and study-permit decisions follow separate current IRCC rules. An offer, scholarship listing or general description of graduate opportunities does not itself authorise study, work or a stay in Canada; check the programme and current official requirements.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
The Canadian Information Centre for International Credentials lists institutions currently recognised, authorised, registered or licensed by provincial and territorial authorities. Filter by province and institution type when checking a potential provider. The terminology and scope differ between sectors; directory inclusion is not automatic accreditation of every course or professional licence. Confirm the particular qualification, delivery arrangements and current admission rules directly with the institution.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Read the federal overview of grants, loans and repayment support for eligible post-secondary learners. Applications are normally coordinated through the responsible province or territory, while eligibility depends on residence, status, study and financial circumstances. Grants and repayable loans have different terms, and an institution’s admission offer does not establish an award. For a Calgary course, compare this guidance with the current Alberta Student Aid application and the school’s own financial-aid advice.
Libraries
Address
800 3 Street SE, Calgary, AB T2G 2E7
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–20:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
The downtown municipal public library offers computers, printing, Wi-Fi, children’s and teen spaces, study areas, meeting rooms and newcomer services. Its weekday closing time is 20:00, earlier than many suburban branches. Check the individual event or settlement-worker session, which may require registration and have different hours. After-hours material returns do not mean that the building or computers remain available after closing.
Address
150, 7555 Falconridge Boulevard NE, Calgary, AB T3J 0C9
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
This municipal branch is inside the Genesis Centre and provides computers, printing, Wi-Fi, children’s and teen areas, a quiet study room and newcomer services. Use the full 7555 Falconridge address; some agency session listings omit a digit. Library opening hours differ from community-centre activities and settlement-worker appointments. Check the current event and any registration or library-card requirements before visiting.
Address
4995 Market Street SE, Calgary, AB T3M 2P9
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
The Seton public branch offers children’s and teen spaces, computers, printing, Wi-Fi, study space and meeting rooms. It is associated with the Brookfield Residential YMCA building, but library services and paid recreation programmes have separate access arrangements. Consult the current library event listing for age limits and booking. The branch’s opening schedule should not be substituted for swimming-pool, fitness or individual newcomer-session hours.
Address
4807 8 Avenue SE, Calgary, AB T2A 4M1
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 10:00–21:00; Fri 10:00–18:00; Sat 10:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
This neighbourhood municipal library provides accessible reading and study facilities, computers, printing, Wi-Fi and meeting rooms. Its own page describes both an outdoor nature playground and an indoor early-learning space. These facilities support family visits, while individual sessions still have their own age and registration rules. The branch opens at 10:00 on weekdays and Saturday, rather than the 09:00 opening used at several larger Calgary branches.
Address
333 Shawville Boulevard SE, Calgary, AB T2Y 4H3
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
Located in Cardel Rec South, this municipal library provides borrowing, computer and printing access, Wi-Fi, quiet study, children’s and teen areas and newcomer services. The recreation building, school and library share a location but do not share every service or timetable. Use the current library calendar for a programme or settlement session, including any booking requirement. Material-return access after hours does not imply access to the whole library.
Address
11950 Country Village Link NE, Calgary, AB T3K 6E3
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
The Country Hills public branch offers accessible facilities, children’s and teen spaces, computers, printing, Wi-Fi, meeting rooms and study areas. Parking and after-hours material returns are listed on the own location page. Check the event calendar for the actual learning session and any registration requirement; normal building opening does not guarantee a reserved room or a place in a programme. The shared library information line routes enquiries to the appropriate service.
Address
8665 Nose Hill Drive NW, Calgary, AB T3G 5T3
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
This northwest municipal branch provides computers, printing, Wi-Fi, children’s and teen spaces and general study areas. It also lists accessible facilities, parking and material returns outside ordinary opening hours. An agency’s settlement desk at the branch follows its own weekly session rather than operating throughout library hours. Check the current event, card and booking conditions before relying on a specific service or room.
Address
11161 Bonaventure Drive SE, Calgary, AB T2J 6S1
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
Fish Creek is a municipal public library with accessible facilities, computers, printing, Wi-Fi, meeting rooms, study areas and spaces for children and teenagers. Its distinctive building and programme collection provide a south Calgary option for reading and learning. Use the own event listing for a particular session, age group or registration rule. Parking and after-hours material returns are separate from guaranteed availability of computers or staff assistance.
Address
2623 56 Street NE, Calgary, AB T1Y 6E7
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
The public branch offers computers, printing, Wi-Fi, meeting rooms, quiet study, children’s and teen areas and newcomer services. Its current page explicitly says the library remains open during Village Square Leisure Centre renovations beginning 31 August. Do not assume a recreation-facility closure also closes the library, or that every leisure service remains open. Check current access notices and the chosen library programme before travelling.
Address
1530 Northmount Drive NW, Calgary, AB T2L 0G6
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
This public branch provides accessible reading and study facilities, computers, printing, Wi-Fi, meeting rooms and children’s and teen spaces. Its own page lists parking and after-hours returns, useful when planning a neighbourhood visit. Individual events, technology sessions and room bookings follow their own arrangements and may have limited places. Confirm the actual programme rather than assuming that all listed activities run continuously during opening hours.
Address
108 Quarry Park Road SE, Calgary, AB T2C 5R1
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
The municipal Quarry Park branch is located inside the Remington YMCA and offers computers, printing, Wi-Fi, children’s space, meeting rooms and general study facilities. Library access and lending are distinct from YMCA membership, fitness classes and swimming arrangements. Use the library’s own calendar and any current building-access notice for the intended visit. Parking and an after-hours return facility do not guarantee staff or room availability after closing.
Address
5994 Signal Hill Centre SW, Calgary, AB T3H 3P8
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 09:00–21:00; Fri 09:00–18:00; Sat 09:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
Signal Hill’s public-library branch offers accessible facilities, computers, printing, Wi-Fi, meeting rooms, study areas and children’s and teen spaces. It is a municipal library service rather than a private bookshop or university collection. Check current events and the requirements for borrowing, room reservations and specialised activities before visiting. The shared information line can help clarify a service, while holiday closures can override the normal weekly schedule.
Address
6532 Bowness Road NW, Calgary; own branch page AB T3B 0E8, own Biblio Commons directory T3B 0E9
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 10:00–20:00; Fri 10:00–18:00; Sat 10:00–17:00; Sun 12:00–17:00; holiday exceptions apply.
More information
The neighbourhood municipal library offers computers, printing, Wi-Fi, meeting rooms, study space and children’s facilities. The detailed own branch page and the library’s Biblio Commons directory publish different postcodes for the same street address, so confirm the postcode if needed. Its weekday opening and closing differ from larger branches. After-hours material returns and a programme listing do not guarantee unrestricted access to staff, rooms or events.
Address
1221 2 Street SW, Calgary, AB T2R 0W5
Telephone | Fax
403-260-2600 — central library information
Opening hours
Mon–Thu 10:00–20:00; Fri 10:00–18:00; Sat 10:00–17:00; Sun 12:00–17:00. 11 November: detailed page says closed, library-wide index says 12:00–17:00; confirm.
More information
The historic municipal library offers computers, printing, Wi-Fi, meeting rooms, study space, children’s facilities and a musical-instrument lending collection. Borrowing and individual programmes have their own conditions. For Remembrance Day 11 November 2026, the branch detail and library-wide holiday index disagree; both statements are retained rather than promising holiday access. Check directly before a holiday visit or special journey.
Family | Youth
Address
Child & Family Centre, 1804 Home Road NW, Calgary, AB T3B 1H1
Telephone | Fax
24/7 family support 403-233-2273; general enquiries 403-283-4200
Opening hours
Crisis Nursery and Family Support Line: 24/7. Other family-centre programmes follow their own calendars.
More information
The charity provides around-the-clock short-term care for children from newborn to nine years when their family is in crisis, with support and referrals for caregivers. Its current contact page gives the new Home Road address for both the Crisis Nursery and Child & Family Centre. Contact the family line to discuss the situation, admission and capacity rather than arriving expecting an available place. The stated nursery stay of up to 72 hours differs from ordinary childcare and scheduled family programmes.
Address
3–176 Bedford Drive NE, Calgary, AB T3K 2M9
Telephone | Fax
403-543-0555; fax 403-543-0560
Opening hours
Mon–Thu 09:00–12:00/13:00–16:00; Fri 09:00–15:30; subject to change.
More information
The North Central Family Resource Network connects caregivers, children and young people with parenting support, healthy-development activities and community resources. Families may self-refer, and partner agencies provide different programmes. The current dedicated page publishes the Bedford Drive location and a weekday lunch closure; older pandemic-era notices should not be used as current access instructions. Check the calendar and catchment or programme conditions, because activities change and are not all offered continuously.
Address
Horizon/Admin: 3404 25 Street NE, Calgary, AB T1Y 6C1. Midnapore: 101–239 Midpark Way SE, Calgary, AB T2X 1M2.
Telephone | Fax
Horizon 403-205-5178, intake 403-205-5194; Midnapore 403-288-1446, intake 403-205-5180; fax 403-205-5191
Opening hours
Not available
More information
Families Matter offers parenting education, early learning, home-visitation and family support, with Northeast and Southeast resource-network hubs and partner services. The funded network serves families with children aged 0–18, but individual groups have their own ages, registration and venues. Use the current calendar to choose a session rather than treating an administrative address as a full-day drop-in programme. The checked own pages give separate centre/intake contacts but no general public opening timetable.
Address
Village Commons: 201–610 8 Avenue SE, Calgary, AB T2G 0M1. Bowmont Commons: 5000 Bowness Road NW, Calgary, AB T3B 0B9. Central Commons head office: Suite 800, 1000 7 Avenue SW, Calgary, AB T2P 5L5.
Telephone | Fax
Intake 403-205-5244; Village 403-536-6558, fax 403-225-4268; Bowmont 403-286-1811, fax 403-202-5641 Central Commons: 403-269-9888; fax: 403-205-5281.
Opening hours
Village Mon/Fri 09:00–16:30, Tue–Thu 09:00–21:00. Bowmont Mon–Fri 08:30–16:30; statutory holidays closed. Central Commons Mon–Fri 08:30–16:30; statutory holidays closed.
More information
Carya provides parenting, counselling, community connection and practical wellbeing support through different local sites. Village Commons includes group activities, a family reading nook and a teaching kitchen; Bowmont offers early-childhood support, counselling and other services. Contact intake for the appropriate programme, location, eligibility and any fee or registration. Published building hours are separate from individual sessions, and an older programme PDF is not confirmation that the same class is running now.
Address
Office 100, 2116 27 Avenue NE, Calgary; confirm the appropriate service before attending.
Telephone | Fax
Phone 403-299-9699; text 587-315-5000
Opening hours
Phone daily 08:00–23:00; text/chat 09:00–22:00. Walk-in Tue 11:00–19:00, Wed 11:00–18:00, Thu 11:00–19:00, Sat 11:00–17:00; final intake 2 hours before closing.
More information
Eastside offers no-cost mental-health support, system navigation, single-session therapy and family-crisis help. Its current page distinguishes phone, text, online chat, virtual appointments and the limited weekly walk-in clinic. Arrive by 17:00 Tuesday/Thursday, 16:00 Wednesday or 15:00 Saturday for final walk-in intake, rather than at closing time. Ask about the appropriate format and any mobile-family support. This is different from emergency dispatch; immediate life-threatening danger requires 911.
Address
180–7555 Falconridge Boulevard NE, Calgary, AB T3J 0C9
Telephone | Fax
403-237-2393
Opening hours
Branch Mon–Fri 06:30–21:00; Sat–Sun 08:00–20:00. Childcare, lessons and holiday schedules are separate.
More information
This community YMCA shares the Genesis Centre complex with other services and offers swimming, fitness, a climbing wall, registered activities and childcare. YMCA membership, drop-in passes and particular programmes can have fees and separate booking requirements. People over 12 need a YMCA membership card or valid photo identification for programme-area access under the published policy. Library or community-building access does not automatically include YMCA facilities; check the actual session and supervision rules.
Address
Telephone, text and online support across Alberta; no walk-in office for this helpline.
Telephone | Fax
Call/text 310-1818; emergency 911
Opening hours
Family Violence Info Line available 24/7; online chat is a separate English-language channel. Standard text charges may apply.
More information
The provincial service connects people experiencing family violence with support, safety planning, shelters and relevant assistance. It can explain routes such as the Escaping Abuse Benefit, tenancy-related Safer Spaces procedures and court support, each with its own conditions. A helpline conversation is not automatic approval for money or a shelter bed. Call 911 for immediate danger and use the service’s published safety information when deciding how to seek support.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The CRA explains the monthly child benefit for eligible families raising children under 18, including application, calculation, payment and reporting requirements. Immigration circumstances, tax residency, custody and household changes can affect eligibility. The benefit is not automatically available to every newcomer or visitor. Check the current rules, provide required information through official routes and distinguish a child-benefit application from obtaining childcare or a provincial childcare subsidy.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Read the provincial guidance on parent fees and public affordability funding for participating licensed childcare. The applicable arrangement depends on the child’s age, attendance, provider and programme; reduced base fees do not mean every family has a free place or that all extras are covered. Ask the chosen provider about its participation, actual costs and availability. This fee framework is separate from the assessed subsidy for eligible school-age or full-time-kindergarten care.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The current subsidy guide concerns eligible families with children in full-time kindergarten or grades 1–6 using licensed care outside regular school hours. Support depends on household income, the type of care and monthly attendance, with separate extended-hours rules. Younger children’s reduced-fee arrangements follow a different page and should not be confused with this subsidy. Use the current eligibility and renewal guidance; a subsidy application does not reserve a childcare place or guarantee an award.
Address
Provincial telephone intake for Alberta; identify the Calgary/south-of-Red-Deer region when prompted. This service has no walk-in counter.
Telephone | Fax
1-800-638-0715; outside Canada 00-1-780-427-9485; immediate danger 911
Opening hours
Provincial Intake Line 24/7; multi-language help. Professional online reporting is separate and is not for urgent situations.
More information
The dedicated provincial reporting page explains how to raise concerns about abuse, neglect or sexual exploitation and what information intake may ask for. You can call even without knowing every detail and can identify the appropriate region through the phone menu. The current dedicated page publishes 1-800-638-0715, while some broader overviews still list older child-abuse contacts; use this current intake route. For immediate danger call 911 rather than waiting for an online response.
Address
Remote phone, text and online support across Canada; not a walk-in counselling location.
Telephone | Fax
1-800-668-6868; text CONNECT to 686868
Opening hours
Professional phone counselling 24/7; professional live chat 19:00–midnight Eastern Time. Volunteer crisis text/message is a separate channel.
More information
Young people can speak with a professional counsellor by phone, explore wellbeing resources or connect with a trained volunteer crisis responder by text or online message. The current own homepage distinguishes professional counselling from volunteer crisis support and gives a shorter evening schedule for professional live chat. Check the chosen channel’s privacy and access information. A resource directory or peer forum is different from an immediate counselling conversation; use 911 for immediate life-threatening danger.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Read parent information prepared by Canada’s paediatricians on newborn care, child development, healthy living, immunisation, mental health and family wellbeing. Topic menus help caregivers find general educational guidance and prepare questions for a qualified clinician. This site is not a local clinic, diagnosis or appointment service. Advice for an individual child depends on their circumstances; use appropriate urgent or emergency care when required rather than waiting for an online article to resolve a concern.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
The provincial guide explains prevention and early-intervention support for families with children and young people, including parenting capacity, child development and community connections. Use the linked map or directory to find the network serving the relevant Calgary neighbourhood. Networks consist of different hub and partner agencies; their premises, timetables and registration arrangements differ. A directory listing does not establish a booked place or mean every activity runs at every centre.
Health
Address
1403 29 Street NW, Calgary, AB T2N 2T9
Telephone | Fax
Facility switchboard 403-944-1110; Emergency detail 403-944-1315, fax 403-944-1833. The ED page also prints 403-644-1110, differing from the facility switchboard; emergency 911.
Opening hours
Hospital/Emergency Department 24/7. Call the hospital for visiting arrangements; individual outpatient services have separate hours.
More information
This public hospital provides emergency, inpatient and specialist care. Use the current facility map and the appropriate entrance rather than treating every clinic as continuously open. The facility and emergency-detail pages publish different switchboard digits, retained with their roles rather than silently corrected; 911 is the route for an immediate emergency. Patients are triaged by clinical urgency, and coverage or charges depend on the service and the person’s eligibility.
Address
3500 26 Avenue NE, Calgary, AB T1Y 6J4
Telephone | Fax
403-943-4555 — switchboard; emergency 911
Opening hours
Hospital and emergency service 24/7. Visiting follows the patient’s wishes/care needs; outpatient appointments are separate.
More information
This northeast Calgary public hospital offers emergency, inpatient and a range of specialist services. The provider’s facility page identifies accessible transport arrangements and parking, with separate departmental contacts and appointments. It states that formal Calgary-zone hospital visiting hours have been removed in favour of patient wishes and care needs; this is not unrestricted access to every ward at any time. Call switchboard about a department or visit, and check insurance eligibility rather than assuming all services are universally free.
Address
7007 14 Street SW, Calgary, AB T2V 1P9
Telephone | Fax
403-943-3000 — switchboard; emergency 911
Opening hours
Hospital and emergency service 24/7; visiting based on patient wishes/care needs, separate from outpatient clinic timetables.
More information
Rockyview is a public hospital with emergency, inpatient, diagnostic and specialist services. The 24-hour hospital schedule does not mean every outpatient clinic, pharmacy or specialist can be accessed without an appointment. Its current own page explains patient-centred visiting arrangements rather than a fixed universal visiting window. Use the campus parking and access guidance, contact the appropriate department before a planned visit and bring available health-coverage information.
Address
4448 Front Street SE, Calgary, AB T3M 1M4
Telephone | Fax
403-956-1111 — switchboard; emergency 911
Opening hours
Hospital 24-hour service. Outpatient appointments, specialist clinics and visiting arrangements are separate.
More information
The southeast Calgary public campus provides acute hospital, emergency, diagnostic and numerous specialist services. Its own facility page lists wheelchair access, public transport and parking. Ask the relevant department about a planned appointment, entrance and preparation rather than treating general hospital opening as the timetable for every service. Visiting follows the patient’s care needs and expressed wishes. Public provision does not remove eligibility conditions or possible charges for uninsured services.
Address
Main Floor, 1213 4 Street SW, Calgary, AB T2R 0X7
Telephone | Fax
403-955-6200; health advice 811; emergency 911
Opening hours
Urgent Care 24 hours daily, 365 days a year. Other services in the building have separate hours.
More information
The downtown public urgent-care service treats unexpected, non-life-threatening health concerns requiring same-day attention. Its current service detail explicitly publishes 24-hour operation, so older limited-hour summaries are not used as the current timetable. Patients are triaged by urgency rather than simply arrival order. Health Link 811 can help explain care options when unsure, while an immediate life-threatening emergency requires 911. This urgent-care timetable does not apply to the separate STI clinic in the same building.
Address
28 Oki Drive NW, Calgary, AB T3B 6A8
Telephone | Fax
403-955-7211 — switchboard; emergency 911
Opening hours
Hospital and children’s Emergency Department 24/7; outpatient and visiting arrangements are separate.
More information
This public specialist hospital serves children younger than 18 and includes a 24-hour Emergency Department. It provides a broad range of paediatric inpatient, diagnostic and outpatient services, with wheelchair access and onsite parking information. A hospital’s continuous operation is not evidence that every clinic accepts walk-ins or that a referral can be bypassed. Contact the correct department for a planned visit and discuss patient-centred visiting with staff; insurance and service eligibility still matter.
Address
Central entrance, 1st Floor, 31 Sunpark Plaza SE, Calgary, AB T2X 3W5
Telephone | Fax
403-943-9300; health advice 811; emergency 911
Opening hours
Urgent Care daily 08:00–20:00, 365 days a year; other centre services have separate appointments.
More information
This public service provides same-day assessment for unexpected, non-life-threatening illnesses and injuries. Its current dedicated page gives 08:00–20:00 daily, which is shorter than older official PDFs that still say 22:00. Use the current service timetable and call 811 for care-navigation advice when unsure. The clinic triages by urgency and a published opening window is not a guaranteed waiting time or appointment. For a life-threatening emergency use 911.
Address
5th Floor, 1213 4 Street SW, Calgary, AB T2R 0X7
Telephone | Fax
1-855-945-6700; fax 403-955-6722; 24/7 health/STI advice 811
Opening hours
Mon–Wed 08:45–16:45; Thu 10:30–16:45; Fri–Sat 08:30–16:00; statutory holidays and holiday weekends closed. Walk-in only at this location.
More information
The public clinic provides confidential sexually transmitted and blood-borne infection care, testing, treatment and selected related services for clients older than 14. No referral is required, but services and capacity differ by site. This Chumir clinic is walk-in only; booked appointments belong to the separate East Calgary service. High demand can mean longer waits and clinical prioritisation, so do not assume arrival guarantees every requested service. The building’s 24-hour urgent care does not make this clinic open overnight.
Address
Clinic: #102, 2840 2 Avenue SE, Calgary, AB T2A 7X9; organisation contact: #101 at the same address.
Telephone | Fax
Clinic 403-266-2622; general 403-520-2260
Opening hours
Mon–Fri 08:30–16:00; appointments available and walk-ins welcomed, subject to service capacity.
More information
This charitable community clinic serves vulnerable Calgarians facing barriers to primary health care. Doctors, nurses, mental-health clinicians and a social team provide care and navigation, with an onsite pharmacy, laboratory and scheduled specialist visits. Ask about suitability and the actual service needed; it is not an emergency department or a promise of immediate access to every specialist. The clinic is in Suite 102 while the organisation’s general contact footer gives Suite 101, so use the correct entrance for the visit.
Address
2050–11300 Tuscany Boulevard NW, Calgary, AB T3L 2V7
Telephone | Fax
403-208-1704; fax 403-208-0523
Opening hours
Store/pharmacy daily 09:00–22:00. Postal counter Mon–Fri 09:00–20:00; Sat–Sun 09:00–18:00. Confirm holiday changes.
More information
This privately operated community pharmacy publishes daily evening access until 22:00, offering an option when daytime counters are closed. Confirm pharmacist availability, prescriptions, vaccination or other appointment needs and any charges directly. The branch’s store/pharmacy timetable is separate from its postal counter schedule. It is not a guaranteed 24-hour rota or an emergency medical service; ask about a suitable service if the pharmacy is closed or the required medicine is unavailable.
Address
Remote crisis support for Calgary and southern Alberta. Administration: Suite500, 999 8 Street SW, Calgary, AB T2R 1J5; this is not a24-hour walk-in clinic.
Telephone | Fax
Call/text 403-266-4357; main office 403-266-1601
Opening hours
Crisis phone, text and online chat 24/7; administrative office and counselling appointments follow separate arrangements.
More information
The local non-profit provides short-term emotional support and crisis intervention through trained responders. Choose phone, text or the own online chat route, and read its confidentiality limits. Crisis contact is different from ongoing counselling, emergency dispatch or a hospital appointment; the administrative address should not be treated as an unrestricted overnight clinical counter. Call 911 for an immediate life-threatening emergency, and ask the team about suitable onward support.
Address
Telephone and online health-advice service within Alberta; no walk-in counter.
Telephone | Fax
811; Alberta toll-free alternative 1-866-408-5465
Opening hours
General Health Link nurse advice 24/7; specialised programmes and any assessed Virtual MD referral have separate hours/eligibility.
More information
Health Link provides Alberta residents with nurse advice, health information and help finding an appropriate service. It can explain care options when a person is unsure where to turn, but it is not an emergency dispatch line. Use 911 for immediate life-threatening danger. A nurse may assess whether another service or virtual doctor is appropriate; this does not guarantee a referral, appointment or insurance coverage. Health-advice arrangements and eligibility differ between provinces; use the Alberta service for the relevant local situation.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The provincial guide explains applying for Alberta Health Care Insurance Plan coverage and the documents needed to establish residence, identity and legal entitlement to remain in Canada. Eligibility must be checked for the person’s status, including temporary-resident and refugee circumstances; presence in Canada alone does not establish coverage. Follow the current registry or application instructions and distinguish insured hospital/medical services from prescriptions, dental or other services that may have different funding.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Search for a clinic, family doctor or nurse practitioner accepting patients, including language and location preferences around Calgary. The current service is called Alberta Find a Provider; older Find a Doctor links redirect here. The site also offers help finding a team, subject to its own process. Confirm availability directly with the clinic, because a directory result is not a guaranteed patient place or appointment. Use 811 for immediate health-navigation advice and 911 for an emergency.
Housing
Address
Wood Centre, Suite200, 2535 3 Avenue SE, Calgary, AB T2A 7W5
Telephone | Fax
587-390-1200
Opening hours
Mon–Fri 09:30–16:00; statutory holidays closed. Appointments and online applications have separate arrangements.
More information
The municipal housing provider manages assessed affordable-housing and rent-support routes. All former district offices are permanently closed; use the current Wood Centre location instead. Its current notice temporarily redirects visitor parking to Indigo Lot C 237 at 2700 3 Avenue SE because of resurfacing. Ask about eligibility, application updates and the appropriate programme; a visit or completed application does not guarantee immediate housing, a subsidy or a particular property.
Address
100–840 7 Avenue SW, Calgary, AB T2P 3G2
Telephone | Fax
403-234-9266; fax 403-234-9299
Opening hours
Mon–Fri 09:00–12:00/13:00–16:00; weekends closed. Call and leave a message to arrange an appointment.
More information
This community organisation provides legal information, advice and connections for people in vulnerable circumstances. Contact intake about the housing issue and whether the person and matter meet the service criteria; not every case can receive representation. Its own contact page distinguishes the legal-intake route from a general feedback form and states a usual response period of one to three business days. Preserve relevant notices and deadlines, and confirm an appointment before visiting during the published office hours.
Address
110–706 7 Avenue SW, Calgary, AB T2P 0Z1; contact intake about safe arrival and the correct programme.
Telephone | Fax
24/7 support 403-263-8384; Emma House call/text 403-870-5231
Opening hours
Family support and shelter services 24/7; administrative office Mon–Fri 09:00–17:00.
More information
The Calgary charity supports families experiencing or at risk of homelessness, including families with a pregnant parent or children younger than 18. Its emergency shelter takes self-referrals and community referrals, then assesses the household and available support. Shelter services are described as free for participating families, but contact does not guarantee an immediate bed. Housing, prevention and the separate Emma House programme have different arrangements; administrative opening hours are not the limits of the 24-hour support line.
Address
Main shelter: 1 Dermot Baldwin Way SE, Calgary, AB T2G 0P8. Separate Free Goods/Donation Centre: 3640 11AStreet NE.
Telephone | Fax
Shelter staff 403-266-3600; general 403-263-5707; fax 403-234-0677; health services 403-699-8233; Free Goods 403-264-0856
Opening hours
Main shelter 24/7/365. Separate Free Goods/Donation Centre daily 09:00–17:00, statutory holidays closed; referrals/collection rules differ.
More information
The low-barrier shelter provides emergency accommodation and links to housing, health and recovery-related services. Speak with shelter staff about current access and the appropriate programme; a public address is not a guarantee of an available bed. The Free Goods programme is at another location and works with referring agencies, so do not confuse a furniture or donation collection with shelter intake. Use the appropriate intake team for shelter, health or recovery-related support.
Address
203 15 Avenue SE, Calgary, AB T2G 1G4; administration408 28 Street NE is separate.
Telephone | Fax
Shelter 403-234-7388 ext. 1; detoxext. 2; outreach 403-998-7388; encampment 403-805-7388; needle response 403-796-5334; administration 403-237-8341
Opening hours
Emergency shelter 24/7; present at the Calgary shelter for intake. Detox, housing and outreach arrangements differ.
More information
Alpha House offers short-term crisis-oriented shelter for adults under the influence of alcohol or other drugs, with harm-reduction, basic-needs and onward support. The provider’s shelter page gives the downtown entrance and notes a finite bed capacity, so arrival cannot be treated as a guaranteed place. Detox, transitional housing and outreach are separate programmes with their own assessments. Use the specific Calgary contacts rather than the organisation’s Lethbridge service, and call 911 for an immediate medical emergency.
Address
Crisis shelter: 2003 16 Street SE, Calgary, AB T2G 5B7. Community Hub: 1715 17 Avenue SE, T2G 5J1. Taylor Family Home: 1650 20 Avenue SE, T2G 2L6; confirm intake before travelling.
Telephone | Fax
24-hour crisis 403-266-0707; crisis shelter 403-266-4111; transitional housing 403-705-0315; main 403-263-1550
Opening hours
Crisis support 24/7. Housing admission and general offices follow their own arrangements; call to confirm.
More information
YWCA connects people affected by domestic abuse with trained support, safety planning and housing options. Its current own contact page distinguishes the crisis shelter, Community Hub and Taylor Family Home; older Sheriff King redevelopment documents are not used as current location guidance. Phone the crisis line to discuss the situation and safe access rather than assuming that every address is a public intake counter. Counselling, outreach, emergency and transitional housing have different eligibility and availability.
Address
Main warehouse: 5000 11 Street SE, Calgary, AB T2H 2Y5. Downtown Neoma: 655 6 Street SW, Calgary, AB T2P 0Z1.
Telephone | Fax
Hamper booking 403-253-2055; administration/reception 403-253-2059
Opening hours
Booking phone Mon–Thu 08:15–19:00, Fri 08:15–16:00. Appointment-only pickup Mon–Thu 08:00–19:30, Fri 08:00–16:00, Sat 08:30–15:00. Donation hours differ.
More information
Free emergency food support can help a household facing financial pressure, but a pickup appointment is required. First-time clients and satellite-location users must call; returning clients may use their own booking link under the stated conditions. Bring accepted original identification for collection and attend the booked location/time. Food pickup, food donations and administration have different schedules and addresses; this programme does not provide overnight accommodation or guarantee other housing assistance.
Address
1944 10 Avenue SW, Calgary, Alberta; use this current own address rather than an older SORCe location.
Telephone | Fax
Distress Centre main office 403-266-1601; crisis support 403-266-4357 is a separate service. Ask about SORCe navigation or attend during its walk-in hours.
Opening hours
SORCe walk-in Mon–Fri 09:00–16:00; closes at 12:00 on the first Thursday of each month; weekends closed.
More information
Distress Centre’s Coordinated Entry team works at the multi-agency SORCe centre to support people experiencing or at risk of homelessness. Navigators connect visitors with housing, health, income and community services, and housing strategists assess access to supportive-housing pathways. A completed assessment or plan is not an immediate housing offer. The current own page gives a new 10 Avenue SW address and a special monthly early closure; its walk-in hours differ from the charity’s 24-hour crisis line.
Address
Telephone assessment across Alberta; existing Income Support/AISH clients may need their assigned centre. Use the telephone intake before travelling to an office.
Telephone | Fax
Income Support Contact Centre 1-866-644-5135; Alberta Supports 1-877-644-9992
Opening hours
Emergency contact centre 24/7. Alberta Supports phone Mon–Fri 07:30–20:00; assigned-centre arrangements differ.
More information
The Emergency Needs Allowance may help eligible Albertans facing an unforeseen short-term emergency and unable to use other resources. Telephone assessment covers specified needs such as food, temporary shelter, transport, medication or medical supplies; other benefits can require the assigned centre or a separate application. Eligibility and the nature of the emergency are assessed, so a call is not a guaranteed payment or shelter place. Existing benefit recipients should follow the current instructions for their situation.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
RTDRS provides a tribunal route for eligible disputes under Alberta’s residential-tenancy and mobile-home-site legislation. The current page announces tiered filing fees effective 1 April 2026 and separate fee-waiver eligibility, so older flat-fee advice may be outdated. Check jurisdiction, forms, evidence, service and hearing requirements before applying. This is a dispute-resolution service, not a housing provider or a tenant’s legal representative, and a filed claim does not guarantee the requested remedy.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Read the province’s official guidance on rental responsibilities, agreements, deposits, repairs, ending a tenancy and resolving disputes. The rules depend on the premises and arrangement covered by Alberta law; another province’s tribunal or notice period should not be transferred to a Calgary tenancy. The Consumer Contact Centre provides information at 1-877-427-4088 or 780-427-4088, Monday–Friday 08:15–16:30 excluding holidays. Individual advice about a notice or hearing may require a legal clinic.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
The federal housing corporation provides newcomer resources on finding and renting a home, leases, maintenance and preparing for home ownership. Use the material to compare practical costs and prepare questions for a landlord or adviser. General Canadian housing education does not replace current Alberta tenancy law or verify that a particular advert or property is genuine. A guide, application or affordability calculation does not guarantee an available home, mortgage or subsidy.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The province distinguishes the long-term Rent Assistance Benefit from the Temporary Rent Assistance Benefit for qualifying working or recently employed households. Income, status, need and other programme conditions differ, and local housing management bodies select applicants. The temporary benefit has additional restrictions, including the treatment of other social assistance. Check the current Calgary provider and application route; eligibility to apply is not a guaranteed payment, immediate place or exemption from a waiting process.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
The Centre for Public Legal Education Alberta provides plain-language resources about renting in the province, including common questions, rights, responsibilities and dispute processes. Choose the article matching the actual arrangement and check its update information and linked official law. Educational information does not decide a case or replace advice about a deadline, notice or agreement. Use an appropriate legal-help service when personal circumstances need assessment; the site is not a property-listing or housing-allocation service.
Public transport
Address
Centre Street Platform: 125 7 Avenue SE. Shawnessy: 333 Shawville Boulevard SE. City Payments: 3rd Floor, 800 Macleod Trail SE, Calgary; Bow Parkade234 7 Avenue SW is closed.
Telephone | Fax
General 403-262-1000; TTY 403-262-8087; lost property 403-268-1600; On Demand general option 2.
Opening hours
Call centre daily 07:00–17:30 including holidays. Centre Street/Shawnessy counters Mon–Fri 10:00–17:30, holidays/weekends closed. City Payments Mon–Fri 08:00–16:30.
More information
The transit agency provides route information, fare support and lost-property enquiries. Its general contact list still includes Bow Parkade, but the dedicated closure notice says that counter closed in September 2025; it is not treated as available. Centre Street handles lost property, while Shawnessy sells only senior annual and low-income monthly passes and accepts debit/credit rather than cash. Counter, call-centre and vehicle-service times differ; check the current journey and holiday arrangements.
Address
Booked interviews: Spring Gardens928 32 Avenue NE(Wed–Fri); Westbrook 1417C 33 Street SW(Mon–Fri); Access Garage231 37 Avenue NE(Mon–Fri); Fish Creek Library11161 Bonaventure Drive SE(Mon–Tue). Mail only: Box2100, Station M#WB170, Calgary, AB T2P 2M5.
Telephone | Fax
Eligibility 403-537-7770; fax 403-537-7812; existing customers 403-537-7777(options 1–7).
Opening hours
Eligibility Mon–Fri 09:00–16:30; customer service 08:30–16:30. Advance booking daily 09:00–17:00(holidaysclosed); same-day 06:00–midnight; automated 24 h; online-booking help weekdays 06:00–23:00. Interviews by booked time.
More information
CTA is a shared, door-to-door service assessed around disability-related inability to use regular buses or CTrains. Age, income, language barriers or unfamiliarity alone do not establish eligibility. Applications include a medical-professional section and usually an in-person functional interview; travel to that interview is not provided. The listed sites have different interview days and are not general walk-in booking counters. Temporary visitor and renewal arrangements have their own assessment and time limits.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
The airport’s own guide explains bus access at the domestic and international terminals, including the boarding points near Door 2/Pillar 7 and Door 15/Pillar 32. Current listed terminal routes include 100 and 500; routes 32 and 57 serve other airport-area workplaces rather than the main terminal. There is no dedicated airport LRT line, so plan the bus connection and onward transfer. Read the current timetable and fare rules rather than assuming a bus is available throughout all airport opening hours.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
The City of Airdrie’s route directory describes Intercity Express 901 and 902 connecting Airdrie with downtown Calgary on weekdays. It links separate morning/afternoon maps and current schedules, with park-and-ride options at South Transit Terminal. This is regional travel outside Calgary rather than a local CTrain line. Check the actual travel date, direction, holiday service and fare conditions; a route overview does not guarantee a weekend bus or that a Calgary pass covers the entire journey.
Address
Customer desk: 224 Banff Avenue, inside Banff Visitor Centre. Administration: 221 Beaver Street, Box338, Banff, AB T1L 1A5 — outside Calgary.
Telephone | Fax
+1 403-762-0606
Opening hours
Customer desk daily 09:00–17:00. Individual bus departures, reservations and seasonal routes have separate schedules.
More information
Roam is the public regional transit service for the Bow Valley, useful after arranging transport from Calgary to the Banff/Canmore area. Its customer desk provides fare products, reloading, service information and lost-property help. It is not presented as a direct citywide Calgary bus or an airport transfer. Check the specific route, season, reservation needs and separate fare before travelling; visitor-centre desk hours are not the first and last bus times.
Address
Municipal Building: 3rd Floor, 800 Macleod Trail SE. Shawnessy: 333 Shawville Boulevard SE, east entrance. Village Square Library: 2623 56 Street NE, Calgary.
Telephone | Fax
311; outside Calgary 403-268-2489 through city 311 routing.
Opening hours
Municipal Building Mon–Fri 08:00–18:00. Shawnessy Mon–Fri 09:00–17:30. Village Square Mon–Thu 09:00–21:00, Fri 09:00–18:00, Sat 09:00–17:00.
More information
Fair Entry assesses lower-cost access to selected municipal programmes, including low-income transit and recreation support. Residence, income and acceptable supporting documents matter; an application is not automatic approval. The dedicated Fair Entry page has different counter hours from transit-pass sales and the libraries’ ordinary opening schedules. Use the correct service and current site; an older Southland desk description should not be treated as confirmation of an available counter.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The transit agency explains its mobile-ticketing app and how to buy, activate and show eligible fare products. Read current device, activation, expiry and inspection instructions before relying on a ticket during travel. A downloaded app or purchased product is not the same as an activated valid fare, and concession eligibility must be established separately. Keep a workable payment or travel alternative for a lost battery or device problem and check the agency’s current fare conditions.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Use the official map collection to identify CTrain stations, bus terminals and the wider transit network. A system map helps plan connections, but it is not a real-time departure board or proof that a stop is accessible during construction. Combine the current route timetable with alerts and the relevant station layout. Older downloadable maps may retain superseded contacts or service details, so check current notices before a journey rather than relying on a saved PDF alone.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The province explains licensing routes for new residents with a licence from another Canadian jurisdiction or another country. Exchange agreements, licence class, driving experience and acceptable evidence affect the process; a foreign licence is not automatically exchangeable. Check the current deadline, original-document and testing requirements with an authorised registry agent. Provincial licensing and immigration/work permission are separate matters, and required tests or transactions can have fees.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Find authorised registry agents by location and service when planning a licence, vehicle or provincial identity transaction. Individual offices have their own contacts, hours, appointment rules and available services; an agent is not necessarily a government-operated counter. Check the exact transaction and required documents before travelling, and ask about government and service fees. A directory listing does not mean every office performs every test, application or specialist service.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The provincial traveller-information service provides road conditions, closures, construction, incidents and other highway information. Use the current map or relevant route information when travelling to or from Calgary, especially during winter or construction. Reports can change quickly and do not guarantee that a road is safe, open or free of delays. Follow official posted directions and check updates before departure; do not operate an interactive map while driving.
Address
In-person/impound services: 400 39 Avenue SE, Calgary, AB T2G 5P8.
Telephone | Fax
403-537-7000; illegal-parking reporting option 3; TTY relay 711
Opening hours
General phone weekdays 08:00–20:00, weekends 09:00–17:00. In-person weekdays 08:00–22:00, weekends 10:00–16:00; statutory holidays closed. Illegal-parking reports Mon–Fri 06:00–00:30, Sat–Sun 08:30–00:30.
More information
The municipal parking service handles general enquiries, in-person impound support and telephone reports about illegally parked vehicles. Its current own contact page gives different hours for each function, so the longer reporting window should not be applied to a customer counter. Check the actual parking location, signs, fees and any release requirements before attending. A general online map or app does not establish permission to park or guarantee a space.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
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The city explains its pathway and bikeway network and links current maps, closures, detours and winter maintenance information. Off-street pathways and on-street bikeways have different characteristics, and permitted devices or speed rules should be checked on the current guidance. A map or routine snow-clearing target is not a guarantee that a route is open or safe today. Review current construction and weather information before walking, cycling or wheeling to a destination.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Compare the agency’s current fare products, passes, age categories and payment methods before choosing how to travel. Low-income and other concessions have their own application and eligibility conditions, and not every product is available through every seller or app. Check expiry, activation and transfer rules for the actual journey rather than relying on an older quoted price. Regional or airport connections may involve different arrangements; a pass does not guarantee space or a particular connection.
Business | Enterprise
Address
100, 525 28 Street SE, Calgary, AB T2A 6W9
Telephone | Fax
403-272-9323
Opening hours
Welcome Team Mon–Fri 08:30–16:30; statutory holidays closed. Individual business courses follow their own schedules.
More information
Momentum helps people explore self-employment, develop business skills and build a practical plan. Compare its current workshops, training and coaching rather than assuming every programme has the same cost, length or eligibility. Some courses have defined intakes and attendance commitments. Contact the Welcome Team to discuss the appropriate option and any financial or participation conditions; completing a course does not register a business, provide immigration permission or guarantee financing.
Address
410–112 4 Avenue SW, Calgary, AB T2P 0H3
Telephone | Fax
403-750-0400
Opening hours
Mon–Fri 08:00–17:00; contact the relevant team about a meeting or event.
More information
The local chamber connects businesses through membership, events, advocacy and professional networks. Its own contact directory separates general, membership, event and other enquiries. Membership and particular activities can have charges and eligibility terms; a business association does not issue municipal licences or guarantee customers, funding or regulatory approval. Arrange the appropriate contact and check the current event or service before travelling to the downtown office.
Address
Platform Innovation Centre, 407 9 Avenue SE, Calgary, AB T2G 2K7; main entrance on9 Avenue.
Telephone | Fax
403-284-6400
Opening hours
Contact-page visit hours Mon–Fri 09:00–16:00; footer general-public/café hours 08:30–16:30. Statutoryholidaysclosed; confirm the relevant meeting/event.
More information
Platform provides a local innovation community, programmes, events and connections for startups and technology companies. The provider’s contact page prints two different public-opening windows, retained here so a visitor can confirm the intended service. Incubator, investment and membership opportunities have separate selection, terms and fees where applicable. A community listing or startup programme is not an investment offer, visa approval or guarantee of growth; book the relevant discussion rather than assuming every adviser is available at the door.
Address
Telephone and online advice and referrals across Alberta; confirm any meeting with the chosen provider.
Telephone | Fax
780-422-7722; Canada-onlytoll-free 1-800-272-9675
Opening hours
Business Link advice Mon–Fri 08:30–16:30; statutory holidays closed. Specific webinars/programmes have their own dates.
More information
The current provincial resource hub links free personalised Business Link advice, market research, mentoring, registration guidance and other small-business support. It also explains Biz Connect referrals and sector or community-specific programmes. Funding is assessed and may be repayable, competitive or restricted; programme names do not establish entitlement. The provincial page provides the current advice contact and hours, while individual providers should confirm intakes and terms before an entrepreneur commits money.
Address
Mailing address: Fifth Avenue Place, West Tower, Suite2600, 237 4 Avenue SW, Calgary, AB T2P 4K3; arrange any meeting before attending.
Telephone | Fax
403-221-7831; toll-free 1-888-222-5855; fax 403-910-0681
Opening hours
Not available
More information
The economic-development organisation connects companies with sector expertise, investment information, talent and growth-related resources. Its own contact page identifies different teams and a mailing address, but no general public counter timetable. Ask which team and meeting format suits the project rather than treating the address as an unrestricted walk-in office. Advice or an incentive discussion does not guarantee funding, premises, planning approval or a business outcome.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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Use the city’s guide to identify the licence type, planning or inspection requirements and current application or renewal route for the actual business. Municipal approval is separate from a provincial business-name registration or federal tax account. The current guide includes changes for food-truck and pushcart licence expiry, so an older brochure may be outdated. Read the relevant business-type instructions and fees; submitting an application is not permission to operate.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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This joint government service helps identify permits and licences by business type, activity and location. Select Alberta and the actual Calgary operation, then follow the responsible authority’s current detailed requirements. The search is a planning tool; permits, inspections and licences can still require fees, documents and approval. Registering a business name or receiving a result does not by itself satisfy every municipal, health, building or sector rule.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The provincial guide explains trade names and partnerships, the required information and registry-agent route. It states that a business name has no separate legal existence and registering it does not grant ownership of that name. Business structure affects responsibility for debts and other obligations; seek suitable advice before choosing. Registration is separate from incorporation, trademark rights, tax accounts and a municipal operating licence, and transactions can have fees.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The Business Development Bank of Canada offers educational articles, planning templates, calculators, assessments and other resources on finance, marketing, operations, technology and people management. These can help prepare questions for a local adviser and test assumptions in a business plan. Free learning material is distinct from BDC lending, investment or paid advice. A downloaded template, calculator result or article does not establish financing approval or guarantee that a plan will succeed.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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This non-profit offers business resources, mentoring and repayable startup financing for eligible young entrepreneurs, with distinct programme routes and conditions. Check the current age, status, ownership, business-stage and other requirements before preparing an application. Published maximum financing is not a universal grant or guaranteed award. Educational planning and cash-flow resources can help develop a proposal, but neither a mentor conversation nor an application registers a company or assures a loan.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The CRA collection covers sole proprietorships, partnerships and self-employed income, including records, registration, expenses, GST/HST and payroll routes. Incorporated businesses are directed to separate corporate guidance. The structure and nature of income affect the applicable tax obligations, so a general article or single quoted threshold should not replace the current relevant instructions. Public information and the Liaison Officer service can help prepare questions; individual tax circumstances may require qualified advice.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The Canadian Intellectual Property Office links trademark education, the public database, application guidance, fees, renewal and processing information. Understand the distinction between a business name, a domain and a trademark before investing in a brand. A search result does not guarantee that a mark is registrable or free from another party’s rights. Official filings and professional advice may have costs, while the public guidance can be read without making an application or payment.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
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The federal guide connects businesses with a benefits finder and support organisations across Canada. Its Alberta section points to Prairies Economic Development Canada, the Prairies Business Service Network and Community Futures Alberta. Check the actual provider’s area, sector and programme conditions before relying on a listing: rural support does not automatically cover a Calgary business. Grants, loans, advice and tax incentives are different forms of assistance, and inclusion in a directory does not guarantee funding.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The provincial guide links business-planning resources, coaching and entrepreneurship support, including routes relevant to immigrant founders. It also connects readers with government and community organisations whose services have their own conditions. Starting or registering a business does not by itself grant immigration status or permission to work. Rural support programmes are not automatically Calgary programmes, and any immigration or financing pathway must be checked against its current dedicated requirements.
Immigration | Public authorities
Address
Third floor, Calgary Municipal Building, 800 Macleod Trail SE, Calgary, AB
Telephone | Fax
311 within Calgary; outside: 403-268-2489; TTY: 711, then request 311
Opening hours
Payments counter: Mon–Fri 08:00–16:30. Municipal 311 telephone service: 24/7; callback option daily 08:00–16:30.
More information
The municipal cashiers accept transit-pass payments, city invoices, property and BIA taxes, parking fines and listed utility payments. Cash, debit, cheque and money order are accepted; credit cards are not. Check the debit limit and bring the correct bill or account reference. The beginning and end of a month can be busy. The 311 service routes municipal questions in many languages, while federal immigration, SIN and provincial identity matters have separate responsible authorities.
Address
Suite 150, Harry Hays Building, 220 4 Avenue SE, Calgary, AB T2G 4X3
Telephone | Fax
National programme contacts: general 1-800-622-6232; SIN 1-866-274-6627; EI 1-800-206-7218; CPP/OAS/GIS 1-800-277-9914; passport 1-800-567-6868; employers/ROE 1-800-367-5693; foreign-worker fax 1-866-293-9979. TTY: general 1-800-926-9105; CPP 1-800-255-4786; EI 1-800-529-3742; passport 1-866-255-7655; ROE 1-855-881-9874.
Opening hours
Mon–Fri 08:30–16:00; closed 11 November 2026. Programme phone lines have separate hours.
More information
The federal office offers the listed SIN, benefit, newcomer and passport services. Read the specific document and appointment instructions before attending, because a general office opening does not guarantee that every transaction can be completed immediately. The numbers are national programme contacts rather than a direct local reception desk. The page’s public-phone and public-fax indicators describe facilities at the office; they do not remove the separately listed programme contacts. Passport processing and delivery depend on the actual service requested.
Address
Telephone service for Alberta; ask the adviser for the appropriate Calgary office or programme before travelling.
Telephone | Fax
1-877-644-9992; Edmonton area: 780-644-9992; emergency financial assistance: 1-866-644-5135
Opening hours
General contact centre: Mon–Fri 07:30–20:00, statutory holidays closed. Assigned-client staff: Mon–Fri 08:15–16:30. Emergency financial assistance line: 24/7.
More information
Alberta Supports helps people identify provincial employment, financial and other social-support programmes and the right application route. Existing clients should use their assigned worker where instructed; the general contact centre and emergency assistance line serve different purposes and hours. Eligibility and documents vary with the programme and household. A telephone enquiry is not an approval of benefits, and the emergency line assesses an immediate need rather than guaranteeing a payment or a place in accommodation.
Address
Downtown Community Counter: Suite 115, 119 6 Avenue SW. Headquarters: 5111 47 Street NE, Calgary. Ramsay counter is permanently closed to the public.
Telephone | Fax
Downtown: 403-428-5550; headquarters: 403-428-2200; non-emergency reporting: 403-266-1234; emergency: 911
Opening hours
Downtown: Mon–Fri 08:00–16:00. Headquarters: Mon–Fri 07:00–16:00. Districts 2–8: daily 08:00–17:30. All listed counters close statutory holidays.
More information
Use 911 for an emergency and the non-emergency line for a crime that is not currently in progress. The district directory lists local counters for incident and collision reports and lost or found property; select the nearest appropriate office before travelling. District counters do not complete Police Information Checks: the directory points to the online service or Westwinds headquarters. The former Ramsay public counter is permanently closed. Counter hours are different from emergency response, and specialist services may require another procedure.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The federal guide directs applicants to the status route for their application, including temporary residence, PR cards, refugee matters and citizenship. Some applications use a secure account, others a separate tracker; an acknowledgement of receipt may be required before a tracker works. Prepare the official application identifiers and follow the relevant instructions. Processing estimates describe current workloads and do not promise approval or a decision date. Protect credentials and ask an authorised adviser about an individual status problem.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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This guide explains obtaining, finding and updating a SIN and protecting the private nine-digit identifier. Temporary residents are directed to their own document route; a temporary SIN begins with 9 and expires with the immigration documents. Citizens and permanent residents have a permanent SIN. Plastic cards are no longer issued, although existing cards remain usable; confirmations can be paper or digital. A SIN does not itself create immigration status or authorise work beyond the conditions of the relevant permit.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The CRA explains income-tax residency, first returns and benefit or credit payments for people new to Canada. Residential ties and immigration status are different considerations, and a household must meet the rules of each payment. Eligible newcomers may apply for certain support before their first tax return. Review the current instructions about income, family circumstances, SIN or temporary tax numbers and changes of status. Provincial and federal benefits are not automatically available to every new arrival.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The official account guide lists applications supported by the secure account, including work permits, certain extensions, Express Entry and listed refugee health benefits. Other applications use different portals, so read the programme instructions before creating an account. It also explains linking some existing applications and sending documents when requested. An account is a way to communicate with IRCC; creating one does not extend a permit, establish eligibility or grant permission to work or study.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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IRCC separates employer-specific and open work permits, applications inside or outside Canada, extensions and changes of employer or conditions. The hub also identifies exemptions, special programmes, worker rights and restoration information. Choose the route that matches the person’s actual circumstances rather than assuming that a job offer or SIN permits employment. Changes to a permit or status can affect work rights. Public guidance helps prepare questions for a qualified adviser without starting an application.
Address
Apply through an authorised Alberta registry agent; choose a Calgary agent and confirm its own location and hours. Provincial information is by telephone.
Telephone | Fax
780-427-7013; within Alberta dial 310-0000 before the number for toll-free access
Opening hours
Provincial information: Mon–Fri 08:15–16:30, statutory holidays closed. Registry-agent counter hours vary.
More information
An Alberta resident legally entitled to live in Canada who does not hold a valid driver’s licence may apply for this photo ID. The minimum age is 12, with parental or guardian consent under 18. The current guide requires residence and legal-presence evidence and explains the citizenship-marker changes introduced in July 2026. Online renewal is currently described as temporarily disabled, so do not rely on an older online-renewal instruction. Fees and original-document requirements apply; this card is not a driving licence.
Address
Order through an authorised registry agent for an Alberta-registered birth; use the published route for applicants outside Alberta.
Telephone | Fax
780-427-7013; toll-free within Alberta: 310-0000, then the number; fax: 780-422-4225
Opening hours
Provincial contact centre: Mon–Fri 08:15–16:30, statutory holidays closed. Individual registry-agent hours vary.
More information
Vital Statistics can issue these records only for births registered in Alberta. The guide distinguishes a certificate with personal information, one including parentage, and a photocopy of a registration; the receiving authority may need a particular version. Check who is entitled to apply and the identification, ordering and fee requirements before paying an agent. Historical records use a separate archives route. Altering or laminating a Vital Statistics document makes it invalid under the published instructions.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The provincial account provides a common sign-in and identity-verification route for participating Alberta government services. The public page distinguishes personal and business uses and links services such as provincial health-information access. A service may require a verified account and additional eligibility or identity checks; an account alone is not an approval of a benefit, health coverage or a licence. Use the named service’s current instructions and protect sign-in information. Seasonal offers shown in the service list have their own dates and should not be assumed open year-round.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The provincial collection explains minimum employment standards for wages, working time, overtime, holidays, leave, vacation, deductions and termination. It links specific industry exceptions, employee guides and complaint information. Determine whether the employment is governed by Alberta standards, because some workplaces fall under federal rules or particular exceptions. Keep employment and pay records and obtain timely advice about an individual dispute. This is public information about provincial rights and duties, rather than a promise of compensation.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
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The IFHP provides limited temporary coverage for eligible refugee-related groups until the applicable provincial or territorial insurance begins. Coverage depends on the eligibility group and requires an IFHP-registered provider. The current summary distinguishes basic coverage from prescription and supplemental benefits: eligible prescriptions have a $4 co-payment and eligible supplemental benefits a 30% co-payment. Confirm the actual benefit and provider before treatment. This federal programme is separate from Alberta’s AHCIP and does not provide identical free care to every newcomer.
More services | Integration
Address
1200, 910 7 Avenue SW, Calgary, AB T2P 3N8. Client check-in: Gateway Building main floor; administration: 12th floor; CLARC: 14th floor.
Telephone | Fax
General: 403-265-1120; Calgary Language Assessment and Referral Centre: 403-262-2656
Opening hours
Main office Mon–Wed 08:30–16:30; Thu 08:30–19:00; Fri 08:30–13:30. Language tests by appointment. Library outreach has separate hours.
More information
The local charity offers a newcomer plan, referrals and language assessment to help identify suitable settlement and learning services. CLARC arranges English assessments and refers eligible learners to LINC or other language options; French assessment and education counselling have their own conditions. Some tests are publicly funded for eligible groups, while other applicants may need a paid assessment. Check the current programme and floor before attending. School, housing, employment and legal referrals do not replace decisions by the responsible public authority.
Address
Northgate Mall: main #125, 565–36 Street NE; second floor #262, 495–36 Street NE, Calgary, AB T2A 6K3. Village Square: 2623 56 Street NE, Calgary, AB T1Y 5J1 as printed by CFN.
Telephone | Fax
Main: 403-569-3325; second floor: 403-452-7574; Village Square: 403-452-3467
Opening hours
Main and Village Square offices: Mon–Sat 08:30–16:30. LINC classes at Northgate main/second floor: Mon–Sat, daytime and evening according to the assigned class.
More information
CFN offers adult LINC, literacy support, an Alberta-wide online LINC model, community-based learning for seniors and employment-focused English. A referral and the programme’s status, age and language requirements determine the appropriate route; the online model requires a valid referral. Ask about the class venue, current schedule and available space rather than assuming all courses are drop-in. Seniors’ LINC is described for permanent residents and convention refugees aged 55 or older. The Village Square postcode above is the provider’s own listing and differs from the library branch record.
Address
Forest Lawn: 1723 40 Street SE, Calgary, AB T2A 7Y3. Whitehorn: 3820 32 Street NE, AB T1Y 7L9. Westwinds: #200, 3675 63 Avenue NE, AB T3J 5K1. Online options also listed.
Telephone | Fax
Forest Lawn: 403-235-3666; Whitehorn: 403-291-0002; Westwinds: 587-392-4177; assessment referral CLARC: 403-262-2656
Opening hours
Office Forest Lawn/Whitehorn: Mon–Thu 08:00–21:00, Fri 08:00–14:00; Whitehorn also Sat 08:15–16:30. Westwinds Mon–Thu 08:00–21:15, Fri 08:00–14:00. LINC full-time Mon–Thu 08:30–14:30, Fri 08:30–11:30; part-time Mon–Thu 08:30–11:30, 12:00–15:00 or 18:00–21:00; Sat 08:30–14:00, according to assigned class.
More information
TIES lists in-person, hybrid and online language programmes, from literacy and LINC to workplace English. The individual LINC page specifies permanent residents and refugees and requires an assessment and referral; the catalogue’s generic “ALL” filter should not be taken as universal eligibility. Published 2026/27 semesters allow joining after the start when space permits. RISE is a separate short course with its own level, status and timetable. Funded tuition and eligible childcare do not mean every course or participant receives identical support.
Address
Suite 200, 138 4 Avenue SE, Calgary, AB T2G 4Z6
Telephone | Fax
403-263-4414; fax: 403-264-3914
Opening hours
Current office contact hours Mon–Fri 09:00–16:30. The programme page still labels its linked schedule 2021–2022; confirm current class days and times before enrolling.
More information
CIWA’s programme develops reading, writing, pronunciation and practical English for immigrant women who meet its published permanent-resident and language-assessment requirements. It describes part-time, full-time and individual language support, with childcare for eligible children subject to restrictions. The page includes an old schedule reference, so its displayed class slots should not be treated as a confirmed 2026 timetable. Ask the programme about a current intake, assessed level, venue, childcare availability and any accessibility needs.
Address
Suite 1560, Guinness House, 727 7 Avenue SW, Calgary, AB T2P 0Z5
Telephone | Fax
403-532-6334; fax: 403-532-6331
Opening hours
Mon–Fri 08:30–16:30, statutory holidays closed; by appointment only.
More information
The Centre d’Accueil des Nouveaux Arrivants Francophones supports French-speaking newcomers establishing themselves in Alberta, including settlement, integration and employment orientation. Its current Calgary contact page requires an appointment and offers in-person, virtual and telephone contact. Ask which service is appropriate to the person’s status and needs and what documents to bring. The employment resources and community activities can help build connections, but they do not guarantee a job, benefit or immigration outcome. Offices elsewhere in Alberta have separate locations.
Address
Main office: 5th Floor, 1111–11 Avenue SW, Calgary, AB T2R 0G5. Northwest: Suite 501, 400 Crowfoot Crescent NW, AB T3G 5H6. Resettlement Centre: 23 Mc Dougall Court NE, AB T2E 8R3.
Telephone | Fax
Main: 403-262-2006; Northwest: 587-391-3378; Margaret Chisholm Resettlement Centre: 403-262-8132
Opening hours
Main/Northwest published 08:30–16:30; Resettlement Centre 08:30–17:00. The location page does not specify weekdays for these office windows; arrange the relevant appointment. Outreach has separate schedules.
More information
This CCIS division supports community participation through education, volunteering, outreach and intercultural work. It lists Canada Connects, refugee resilience, immigrant seniors’ services, legal workshops and other community programmes. Choose the appropriate programme and ask about referral, eligibility, appointment and language support; a general office address does not mean all activities happen there. CCIS describes support for newcomers of varied nationalities, cultures and beliefs. A workshop or community connection is different from regulated legal representation or an immigration decision.
Address
YWCA Calgary, 1715–17 Avenue SE, Calgary, AB T2G 5J1; confirm the assigned classroom or online format.
Telephone | Fax
LINC: 403-750-5357; general: 403-263-1550; fax: 403-263-4681
Opening hours
LINC enquiries Mon–Thu 08:30–16:30, Fri 08:30–15:00. Morning classes Mon–Fri 09:00–12:00; evening Mon/Tue/Thu 18:30–21:00; full-time Mon–Thu 09:00–14:30, Fri 09:00–12:00. Assignment depends on CLB and format.
More information
YWCA publishes funded basic English classes at CLB 1–4, with online, in-person and blended learning. A CLARC referral is required and programme registration is online; call the LINC team for help choosing the proper route. Morning, evening and full-time timetables serve different levels, so a published slot is not confirmation of an available place. The programme supports practical communication and community participation. Its enquiry hours are separate from lessons and from YWCA’s crisis-support services.
Address
15th floor, Suite 1500, 910–7 Avenue SW, Calgary, AB T2P 3N8. School intake by appointment: CBE Welcome Centre, 1221 8 Street SW, AB T2R 0L4; Catholic St John Reception Centre, 15 12 Street NW, AB T2N 1Y4.
Telephone | Fax
CBFY: 403-230-7745; CBE reception: 403-817-7789; Catholic reception: 403-500-2007
Opening hours
CBFY Mon–Fri 08:30–16:30; weekends/statutory holidays closed. School reception appointments and student programmes follow separate schedules.
More information
The foundation helps newcomer children, youth and families understand Calgary’s school system, develop skills and make community connections. Its school settlement work includes support through the public and Catholic school reception centres. Families with children born outside Canada are directed to the appropriate reception appointment before school enrolment. Use the current downtown office, which differs from older directory addresses. The foundation can guide a family and connect it to suitable programmes; the relevant school authority decides registration and placement.
Address
Central: room 3-19B, 800 3 Street SE, Calgary, AB T2G 2E7. Additional desks at Crowfoot, Saddletowne, Seton, Shawnessy and Village Square libraries.
Telephone | Fax
Library enquiries: 403-260-2600; ask for the relevant partner desk.
Opening hours
Central: Mon/Fri 10:00–18:00 (CCIS), Tue 09:00–17:00 (ISC), Wed 09:00–17:00 (CCIS), Thu 09:00–16:30 (La Cité). Crowfoot Tue 09:00–17:00; Saddletowne Mon/Wed 09:00–17:00, Tue 10:00–18:00; Seton Thu 10:30–19:30; Shawnessy Tue 10:00–18:00, Wed 09:00–17:00; Village Square Mon 11:00–19:00. English practice sessions have individual listings.
More information
Library newcomer desks connect visitors with settlement agencies for assessment and referrals about language, children, employment and community life. The library also offers English conversation practice, multilingual collections and learning resources. Partner desk hours are different from branch opening: the Seton library page gives a 10:30 Thursday start while ISC’s contact page gives 09:00, so confirm the intended visit. A library card provides many free resources, but exam preparation is different from paying for or passing an official language test.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Search publicly funded newcomer services near Calgary by location, service type, language and delivery method. The current guide lists eligible groups and notes that economic-class permanent residents have a limited eligibility period from April 2026. Certain temporary-resident pathways have specific conditions; this is not a service entitlement for every visitor. Quebec providers use a separate provincial route. The interactive search needs Java Script, and each agency must confirm current eligibility, appointments and space.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
CBC/Radio-Canada’s free learning platform uses Canadian audio and video to practise English and French listening and apply language in everyday situations. Learners progress at their own pace through comprehension activities and challenges, using the website or mobile application. The provider limits access to people in Canada because of content rights. It is useful independent practice alongside a course, rather than a language assessment, official credential or guarantee of meeting an immigration or college requirement.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
The provincial programme explains funded settlement, drop-in English and language-assessment services, including support for some people ineligible for federal settlement services. Eligibility differs between streams: temporary residents and refugee claimants may enter certain drop-in options only when space and priority rules allow. Use the listed Calgary providers to ask about an actual service. The grant application is for organisations, not a personal newcomer cash payment, and the current page says that a new organisation-funding intake is not open.
Address
La Cité des Rocheuses, #240, 4800 Richard Road SW, Calgary, AB T3E 6L1; ask the settlement adviser to confirm the meeting venue.
Telephone | Fax
Centre: 403-249-1749; Portail Connexions settlement service: 403-681-2906
Opening hours
Centre office Mon–Fri 09:00–16:00. Settlement appointments and CLIC lessons have their own arranged schedules.
More information
The Francophone community centre connects newcomers with Portail Connexions settlement assessment and referrals and with Accès CLIC French-language learning. Portail describes a free, individually planned service for eligible permanent residents, offered in person in Calgary or online across Alberta. The IRCC-funded CLIC programme has its own assessment, eligibility and class-placement conditions. Confirm the adviser, venue and assigned course rather than treating centre hours as lesson times. Cultural events and room hire are separate activities and may have charges.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Explore volunteer roles by cause, activity and location, including literacy, community support, newcomer connections and youth programmes around Calgary. Individual organisations set availability, training, screening, age and time commitments; read the actual role before contacting them. Volunteering can build local relationships and experience but is not paid employment or a promised route to a job or immigration status. The directory is a discovery tool, and a listing does not guarantee that a role remains open.