City: CA / Ottawa
Useful contacts for jobs, language courses, public authorities, residence, housing, family, health, transport, businesses, universities and social services in Ottawa.
Jobs | Training | Careers
Address
237 Argyle Avenue, Ottawa, ON K2P 1B8
Telephone | Fax
613-233-0453 ext. 300
Opening hours
Monday–Friday 9 am–noon and 1 pm–5 pm; closed noon–1 pm.
More information
Local nonprofit employment service for immigrants, starting with an assessment of education, experience and career goals. The centre describes no-cost employment counselling, job-search workshops and workplace-language support, with different programme conditions. Its own current contact page gives 237 Argyle Avenue; older directory references to 219 Argyle should not replace this address. It serves Ontario residents, so discuss eligibility and the appropriate workshop before visiting.
Address
150 Isabella Street, Suite 201, Ottawa, ON K1S 1V7
Telephone | Fax
Current YMCA location 613-695-2440; EAC contact page 613-788-5001; provincial listing toll-free 1-800-580-4574
Opening hours
Location and EAC contact pages: Monday–Friday 8:30 am–5 pm. EAC FAQ separately says Monday–Thursday 8:30 am–4:30 pm, Friday 8:30 am–4 pm; confirm before travelling.
More information
Publicly funded nonprofit employment support with résumé preparation, interview practice, skills and certification guidance and referrals to training. Appointments are preferred; walk-ins depend on space. The YMCA location page and specialist EAC contact page publish different Central telephone numbers, and the FAQ gives shorter closing times than both location/contact pages. Both sets of own information are retained rather than silently choosing one. Individual funded programmes have separate eligibility rules.
Address
2529 Carling Avenue, 2nd Floor, Ottawa, ON K2B 7H6
Telephone | Fax
613-288-3880
Opening hours
Own programme: Monday–Wednesday and Friday 8:30 am–5 pm; Thursday 10 am–8 pm. Provincial listing closes Monday–Wednesday/Friday at 4:30 pm; confirm the difference.
More information
Community-health-centre employment programme offering individual counselling, résumé and interview support, workshops and a resource centre with technology. The Carling Avenue location is separate from PQCHC’s Richmond Road health-centre reception. Its own programme page publishes later closing times on four weekdays than the provincial provider record; this discrepancy is retained. Contact the employment team about registration and any funded training conditions rather than assuming a general health-centre visit reaches this service.
Address
Bank: Suite 703, 1355 Bank Street; west: Suite 203, 301 Moodie Drive; east: Unit 24, 2339 Ogilvie Road, Ottawa, ON
Telephone | Fax
Bank 613-236-8244; Moodie 613-688-0440; Ogilvie 343-317-7791
Opening hours
Monday–Friday 8:30 am–4:30 pm.
More information
Nonprofit Employment Ontario service supporting job seekers of all ages, despite the organisation’s youth-focused name. Its own page lists three Ottawa offices, individual counselling, résumé and interview practice, employer events, placement support and training referrals. Choose the location and confirm an appointment before travelling. Referral to Better Jobs Ontario or a placement is subject to assessment and does not establish entitlement to funding or a particular job.
Address
Central: 370 Catherine Street, 1st floor; East: 2339 Ogilvie Road, 1st floor; West: 100 Constellation Drive, 2nd floor; South: 2020 Walkley Road, Ottawa, ON
Telephone | Fax
613-580-2424: Central ext. 26402; East ext. 12240; West ext. 27480; South ext. 15041
Opening hours
Monday–Friday 8 am–4:30 pm; statutory and listed municipal holiday closures apply.
More information
Municipal employment and social-assistance service centres across Ottawa. Use the relevant centre’s published extension to ask about employment resources, support needs and appointments; social-assistance programmes have separate eligibility and evidence requirements. The official indexed page lists all four locations and weekday hours, while the current local response is empty, so this is a qualified official-index source rather than a readable local 200. The next listed holiday closure is Remembrance Day, November 11, 2026.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official municipal recruitment portal covering current City vacancies, student recruitment and links to specialist services such as OC Transpo. Read each advertisement’s qualifications, language requirements, deadline and selection process. The final local response contains the municipal career overview, job streams and featured positions; individual advertisements can change. This is an online recruitment resource and not an in-person employment adviser or a guarantee of an interview.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Federal job-search and labour-market service with employer postings, career tools and resources for newcomers. Filter by Ottawa and check the original employer’s conditions, work-authorisation requirements and deadline; a posting is not immigration approval. An earlier response showed scheduled overnight maintenance; the final fresh local response again contains substantive job, training and newcomer resources. Individual searches and applications still depend on the current live service.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Regional labour-market resource mapping Employment Ontario, literacy, newcomer, youth and disability-service providers. It is useful for identifying alternatives near home and comparing support types before contacting a provider. Directory contact details can diverge from an organisation’s own current pages; use the provider’s own address and hours when planning a visit. The Ottawa-Carleton scope is separate from the site’s other eastern-Ontario regions.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial skilled-trades authority explains eligibility, finding an Ontario sponsor, applying and registering a training agreement. Applicants need to meet the chosen trade’s education and work-authorisation requirements; completing the guide does not secure a sponsor or training place. Workplace learning and classroom training are distinct parts of the route. Use the current official process before paying for a private course or assuming an overseas qualification is recognised.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official assessment route for experienced tradespeople whose training was not completed through an Ontario apprenticeship. The authority examines documentary evidence of skills and experience to decide whether someone may challenge a certification examination. The page publishes an initial assessment fee of 235CAD plusHST and a 100CAD plusHST reassessment fee; further examination or certification costs can be separate. An assessment is not itself a certificate or a promise of approval.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Provincial overview of programmes helping internationally trained people reconnect with their profession through technical training, workplace preparation and employer links. Ontario residence, international training or experience, language proficiency and an eligible immigration category are among the conditions. Fees may apply and bursary support is conditional. Compare the actual provider, delivery location, timetable and professional-licensing route rather than assuming every Ottawa newcomer qualifies.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial retraining support for eligible unemployed or laid-off people, assessed with an Employment Ontario provider. The guide distinguishes programme limits from the amount an individual may receive, with household circumstances and available funding considered. Start with a local adviser and discuss the proposed training and evidence required. Reading the page or meeting one general condition does not approve tuition, living expenses or a particular course.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Official gateway to federal vacancies, student employment, recruitment programmes and application guidance, particularly relevant to the national-capital labour market. Individual competitions specify citizenship or other eligibility, security screening, language requirements and deadlines. The page’s September 27, 2026 maintenance announcement is historical and does not establish a current outage. Local transport failed during this check; the own official page was separately read in a current index.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Canadian public occupational-health-and-safety centre’s online catalogue, useful for understanding workplace hazards and preparing for employment. It separates free awareness material from paid courses. Its free awareness courses do not provide a completion certificate, so check what the employer or regulated trade actually requires before registering or paying. A short online course is not a professional licence, apprenticeship qualification or guarantee of employment.
Universities | Colleges
Address
InfoAdmission: Tabaret Hall, 75 Laurier Avenue East, Room 129. Liaison: Tabaret Hall, 550 Cumberland Street, Room 088, Ottawa, ON K1N 6N5
Telephone | Fax
Liaison 613-562-5800 ext.1000; toll-free Canada/US 1-877-868-8292
Opening hours
InfoAdmission September–May: Monday–Friday 9 am–4:30 pm except Wednesday 9:30 am start; June–August closes 3:30 pm. Liaison Monday–Friday 9 am–4:30 pm September–May, 9 am–3:30 pm June–August.
More information
Local bilingual public university with undergraduate, graduate and professional programmes. Compare the exact programme’s language, prerequisites, tuition and admission route; Medicine, Common Law and graduate enquiries have separate contacts. The listed telephone is the Liaison Office for prospective-student questions, while InfoAdmission uses virtual queues and requests. The two published Tabaret Hall addresses and seasonal office schedules are retained; they are not campus-wide teaching hours.
Address
315 Pigiarvik, 1125 Colonel By Drive, Ottawa, ON K1S 5B6
Telephone | Fax
613-520-3663; toll-free in Canada 1-888-354-4414
Opening hours
Not available
More information
Local public university with broad undergraduate and graduate study choices. The admissions contact page offers telephone support and online one-to-one meetings, while Carleton 360 is used to track applications and submit required documents. Current admissions and main university contact pages publish the office address and phone numbers but no weekly admissions timetable. The Registrar’s separately published hours belong to a different office and are not substituted here. Ask Admissions before an in-person visit.
Address
Student Central, lower level Building C, 1385 Woodroffe Avenue, Ottawa, ON K2G 1V8
Telephone | Fax
Registrar 613-727-0002; toll-free 1-800-565-4723; TTY 1-866-620-3845; college 613-727-4723
Opening hours
In-person Registrar service Monday–Friday 8:30 am–4:30 pm; academic classes and other campus services have their own times.
More information
Public college offering diplomas, degrees, certificates and skills training. Check programme-specific prerequisites, delivery campus, tuition and the distinction between domestic and international applications. The current contact guide places the Registrar in Student Central, and the college’s own future-student guidance confirms lower-level Building C and weekday service hours. Older references to roomC150 are not treated as the current visit location. Online, telephone and in-person appointments are different routes.
Address
Point A, main campus, 801 promenade de l’Aviation, Ottawa, ON K1K 4R3
Telephone | Fax
613-742-2483; toll-free 1-800-267-2483
Opening hours
Point A admission-application help Monday–Friday 9 am–4 pm.
More information
Ottawa’s French-language public college offers career-oriented programmes and services for learners with different educational backgrounds. Its admission page separates international applications, recognition of prior learning, tuition and student records. The own application guide gives Point A’s current location and hours and a 150CAD application-processing amount; tuition and other deposits are separate. Check the appropriate applicant route, French-language requirements and programme availability before paying or assuming an offer is guaranteed.
Address
Guigues Hall, Registrar Room 165, 223 Main Street, Ottawa, ON K1S 1C4
Telephone | Fax
613-236-1393: Admissions ext.2520, Registrar ext.2318, Recruitment ext.2522; toll-free Canada/US 1-800-637-6859
Opening hours
Registrar Monday–Friday 8 am–noon and 1 pm–4 pm; other appointments and class schedules differ.
More information
Bilingual Catholic university federated with the University of Ottawa, with programmes in human sciences, theology, philosophy and related fields. Compare each programme’s language, entry requirements and fees. The own current contact page lists separate Admissions, Registrar and Recruitment extensions; the Registrar page supplies its room and split-day hours. Local access is blocked by Cloudflare, so these facts come from separately read own indexed pages crawled today/three days ago, not a successful local-content fetch.
Address
Gatineau Registrar: Pavillon Lucien-Brault, 101 rue Saint-Jean-Bosco, Room B-0150, Gatineau, QC J8Y 3G5; outside Ottawa, Quebec
Telephone | Fax
819-773-1850; alternate 819-595-3900 ext.1850; toll-free 1-800-567-1283 ext.1850
Opening hours
Not available
More information
French-language public university across the provincial border in Gatineau, offered as an outside-Ottawa study alternative. The own registration guide gives the Registrar’s visit address and contacts. Its linked hours page still labels its weekly timetable Winter 2024, so those times are not presented as current 2026 opening hours. A separate special extension until 6:30 pm on January 11, 2027 is date-specific, not a regular timetable. Quebec fees, residence and health-insurance arrangements differ from Ontario; check the relevant university requirements.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Canadian public university based in Alberta and specialising in online and distance learning, available as an alternative for learners living in Ottawa. Explore the exact degree, individual course, transfer-credit rules and fee calculator. Admission and residency-related charges depend on the learner and programme. The current own homepage warns of temporary online-system disruptions while addressing a software vulnerability, so confirm service status; flexibility does not mean every course is free or starts immediately.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Public British Columbia university’s distance-learning catalogue, covering certificates, diplomas and degrees in several fields. It is an outside-Ottawa alternative whose individual programme requirements still govern admission, transfer credits, tuition and completion. Some science or professional pathways include laboratories, practical placements or other attendance requirements. Read the specific delivery format and examination arrangements rather than assuming the whole qualification can be completed remotely.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Shared online-learning network involving Ontario publicly funded colleges and partner institutions. Search courses and programmes by subject or start date, then register with the institution actually offering the course. Tuition, prerequisites, credential rules and assessment arrangements belong to that provider. A learner in Ottawa can explore courses offered elsewhere, but an online listing does not guarantee credit transfer or admission to another college programme.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Official provincial overview and directory of Ontario public universities, useful for comparing institutions beyond Ottawa and locating admission contacts. Each university sets programme-specific entry requirements, including different routes for mature, transfer or international applicants. Use the institutional website for the final programme and application rules. General provincial descriptions do not decide an individual study-permit requirement, fee category or admission outcome.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
eCampusOntario portal for short learning opportunities connected with skills and career development. Search by occupation or industry and examine the provider, duration, location, delivery and fee. A separate Free Learning section includes bilingual AI fundamentals developed with Durham College, but not every listed micro-credential is free or funded. Check the specific award and how an employer or institution recognises it before registering.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Ontario Council on Articulation and Transfer resource for comparing programme pathways, course transfer, prior-learning assessment and institutional contacts. It serves learners at different stages, including mature learners and people with previous college or university study. Search possible routes, then ask the receiving institution about assessment, documents, residency and credit limits. A directory match is useful preparation, not a final decision granting transfer credit or admission.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official university-sector guide explaining research, application preparation and follow-up for Ontario undergraduate admissions. The current guide is for 2027 entry and distinguishes applicant groups and institution-specific deadlines; application processing fees are separate from university tuition. Some applicants or study routes apply directly to the institution. Local access is challenged; the own guide was separately read in a current index. No account, application, payment or personal document was tested.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Provincial directory of publicly funded colleges, providing another way to compare credentials and institutions outside Ottawa. Follow the selected college’s current programme page for campus, language, intake, prerequisite and tuition details. Domestic, mature-student and international routes may differ, and the application service is separate from the institution’s admission decision. A college’s appearance in a public directory does not guarantee an available place or financial assistance.
Libraries
Address
120 Metcalfe Street, Ottawa, ON K1P 5M2
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–9 pm; Friday 10 am–6 pm; Saturday–Sunday 10 am–5 pm. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Current downtown municipal library with a broad collection, public internet stations and Ottawa Room local-history material. Its present own location remains 120 Metcalfe. The new Central branch at Ādisōke is now described by the library as opening in 2027, superseding older 2026 plans; do not travel to the future site assuming it already operates. Borrowing, digital access, room booking and specialist activities have separate membership and registration conditions.
Address
101 Centrepointe Drive, Ottawa, ON K2G 5K7
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–9 pm; Friday 10 am–6 pm; Saturday–Sunday 10 am–5 pm. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Large municipal branch in Ben Franklin Place, with genealogy resources and the Imagine Space maker equipment. The library’s July 23, 2026 restoration notice says upper floors reopened after storm damage while the lower level was to remain closed until November; check current restoration arrangements before relying on a specific collection or room. The regular hours are distinct from equipment bookings, programmes and any restricted area.
Address
2500 Campeau Drive, Ottawa, ON K2K 2W3
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–9 pm; Friday 10 am–6 pm; Saturday–Sunday 10 am–5 pm. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Municipal library serving Kanata, with public meeting rooms, smaller group-work spaces, children’s resources and study seating. It is the library at 2500 Campeau, not the separately operated commercial Beaverbrook Centre on Beaverbrook Road. Compare the live event calendar and booking conditions for the specific service; an open building does not guarantee an available room, computer or registered programme place.
Address
1599 Tenth Line Road, Ottawa, ON K1E 3E8
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–9 pm; Friday 10 am–6 pm; Saturday–Sunday 10 am–5 pm. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Public branch in a shared community complex in the east of Ottawa. It offers general collections, local-history material maintained with the Cumberland Historical Society and bookable meeting spaces. Pool, arena and fitness-centre schedules are separate from library opening. Ask about borrowing eligibility, accessibility and any tutorial or room reservation before travelling; listed equipment or an event does not establish immediate availability.
Address
363 Lorry Greenberg Drive, Ottawa, ON K1T 3P8
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–9 pm; Friday 10 am–6 pm; Saturday–Sunday 10 am–5 pm. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Municipal district library adjoining the Diane Deans Greenboro Community Centre, offering reading, study, public technology and family programmes. The own branch notice says on-site parking is partly unavailable from September 22 through October 26, 2026 because of construction. Plan access for the actual travel date and distinguish library hours from neighbouring recreation services. Membership and individual programme or room bookings have their own conditions.
Address
395 Wellington Street, Ottawa, ON
Telephone | Fax
613-996-5115; toll-free 1-866-578-7777
Opening hours
Registration/restricted documents/special collections: Monday–Friday 9 am–5 pm. Textual/microform rooms: weekdays 9 am–8 pm, reduced after 5 pm; Saturday 9 am–4 pm reduced. Reference/genealogy rooms: weekdays 9 am–8 pm, no staff service after 4 pm; Saturday 9 am–4 pm unstaffed. Sunday/holidays closed.
More information
Federal research library and archive, separate from Ottawa’s municipal branches. Prepare a user card and identification and pre-order most requested material; specialist assistance and collection restrictions differ from room access. The current own page lists 395 Wellington and distinct service schedules, including reduced evening/Saturday access. Ādisōke is a future joint facility, not a reason to replace the current visit address. Local transport failed; the official page was separately read with a yesterday crawl date.
Address
377 Rideau Street, Ottawa, ON K1N 5Y6
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–8:30 pm; Friday 1 pm–6 pm; Saturday 10 am–5 pm; Sunday closed. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Municipal branch in the Rideau Street/ByWard Market area, with general reading resources, public library services and a programme room. Its historic building remains an active library; it is not the future Ādisōke Central branch. Check the individual event and booking arrangements alongside the weekly timetable. Borrowing, room capacity and any supported computer session depend on current library rules and actual availability.
Address
18 Rosemount Avenue, Ottawa, ON K1Y 1P4
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–8:30 pm; Friday 1 pm–6 pm; Saturday 10 am–5 pm; Sunday closed. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Neighbourhood municipal library in Ottawa’s remaining Carnegie library building, renovated in 2021. It provides a local reading and community hub with a small meeting room and tutorial options. The published weekly hours are the building’s routine opening, separate from events and appointments. Confirm library-card rules, accessibility arrangements and space availability; a public opening schedule does not reserve a programme or meeting room.
Address
515 Côté Street, Ottawa, ON K1K 0Z8
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–8:30 pm; Friday 1 pm–6 pm; Saturday 10 am–5 pm; Sunday closed. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Municipal library within the Don Gamble Community Centre, with a substantial French-language collection and children’s resources. It can be useful to Francophone families or learners wanting materials in both official languages. The adjoining recreation complex has its own pool and arena hours. Check the branch calendar and any registration separately; the library timetable does not mean every activity in the building is running.
Address
2516 Alta Vista Drive, Ottawa, ON K1V 7T1
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–8:30 pm; Friday 1 pm–6 pm; Saturday 10 am–5 pm; Sunday closed. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Public neighbourhood branch near the Bank Street corridor, serving a diverse area that includes many newcomers. It offers general collections, children’s programmes, tutorials and bookable spaces of different sizes. Use the official event calendar for the intended age group and registration requirement. Library membership, room reservations, printing and specialist services have separate conditions; the building’s opening alone does not confirm a place.
Address
1705 Orléans Boulevard, Ottawa, ON K1C 4W2
Telephone | Fax
OPL Infoservice 613-580-2940; central service, not a separate direct branch line
Opening hours
Monday–Thursday 10 am–8:30 pm; Friday 1 pm–6 pm; Saturday–Sunday 10 am–5 pm. Infoservice telephone: Monday–Thursday 10 am–9 pm, Friday 10 am–6 pm, weekends 10 am–5 pm.
More information
Municipal branch with a large French-language collection, quiet study area and bilingual children’s programmes. It is distinct from Cumberland at 1599 TenthLine and has its own Sunday opening and meeting spaces. Check the programme language, age range and registration before visiting. The central Infoservice telephone is published by the branch, while room booking and activity schedules are separate from the regular hours shown.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Volunteer digital library of downloadable and browser-readable books, particularly older literature, useful for independent reading and language practice. No Ottawa library card is needed for the collection itself. Public-domain assessments on the site concern United States law; copyright rules can differ where you use or redistribute a work. This independent online collection is not an Ottawa municipal branch or a guarantee of access to current commercial textbooks.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Nonprofit discovery service for scholarly books made openly available by participating publishers. Search by subject and follow the publisher’s record for the actual text, edition and licence. The directory is useful for independent study, but indexing does not automatically permit every kind of reuse or commercial distribution. It is an online scholarly resource rather than a physical Ottawa public library, and the source’s licensing conditions still apply.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Volunteer-read audiobook catalogue useful for listening practice and access to older literature in different languages. Read the recording’s description, language and download options before choosing it. The project uses United States public-domain rules, so copyright status elsewhere may differ. Recording style and quality vary because readers are volunteers. This independent digital collection does not require an Ottawa library membership and is not a municipal library branch.
Family | Youth
Address
Telephone parenting support; organisation address 300 Goulburn Crescent, Ottawa, ON K1N 1C9; this is not confirmation of a walk-in appointment
Telephone | Fax
Parent Support 613-482-8173; office 613-565-2467
Opening hours
Parent Support Line Monday–Friday 9 am–4 pm; playgroups and toy-library hours are separate.
More information
Local charitable parenting support for caregivers with questions about development, behaviour and family challenges. The own programme describes a free non-medical telephone service offering support, information and referrals; it is not an emergency response line or a clinical diagnosis service. The organisation also runs EarlyON and lending activities with separate timetables. The published address is retained as the organisation’s location, while this entry represents the telephone service.
Address
475 Evered Avenue, Ottawa, ON K1Z 5K9
Telephone | Fax
613-728-1839
Opening hours
Full-time child care Monday–Friday 7:30 am–5:30 pm; other Mothercraft programmes have their own schedules.
More information
Nonprofit licensed child-care provider for children from six weeks to five years at Evered Avenue. Its own current programme page publishes the weekday care hours and says families can access the programme within those hours. Applications use Ottawa’s child-care registry and waiting list; places, fees and subsidy eligibility are separate matters. This is licensed child care, not an unrestricted free drop-in EarlyON session; ask about the specific age group, current charges and availability.
Address
430 McArthur Avenue, Ottawa, ON
Telephone | Fax
613-746-8517; current Fall 2026 schedule ext.200
Opening hours
Fall 2026: Monday–Wednesday 3 pm–6 pm; Thursday–Friday 3 pm–8 pm; Saturday 6 pm–10 pm; Sunday closed. Ages 6–13 Monday–Friday 3 pm–6 pm; ages 13–18 Thursday–Friday 6 pm–8 pm and Saturday 6 pm–10 pm.
More information
Charitable clubhouse offering arts, learning, leadership, sport and social activities for children and young people. The own linked Fall 2026 programme schedule was actually opened as an image; the age-specific evening and Saturday times are separate from junior after-school hours. Membership and ordinary clubhouse programmes are advertised as free, while other BGC products such as extended-day care or camps can have fees and different timetables. Confirm the suitable programme and registration before attending.
Address
Main office 1602 Telesat Court, Ottawa, ON K1B 1B1
Telephone | Fax
613-747-7800
Opening hours
Child-safety telephone line 24 hours/day, seven days/week; this does not establish 24-hour drop-in office access.
More information
Local child-welfare agency receiving concerns about the safety and well-being of children or youth under 18. The own contact page directs urgent safety concerns to its continuously answered telephone line and warns that general email enquiries may take days. The published office address is not a guarantee of immediate walk-in access. This listing explains how to reach the responsible agency and does not assess a family’s circumstances or replace emergency services when there is immediate danger.
Address
Cambridge Street Community Public School, 250 Cambridge Street North, Room 115, Ottawa, ON
Telephone | Fax
EarlyON programme information 613-596-8760 ext.3
Opening hours
Cambridge Street Monday–Friday 9 am–12:30 pm during the school calendar; closed PA days and school holidays.2026–27 centres opened September 8.
More information
Public-school-board EarlyON play and learning sessions for children and accompanying parents or caregivers. The selected Cambridge Street location has its own published morning timetable; other schools on the page have different rooms and hours. Adults remain responsible for their children and stay on site. The board describes drop-in attendance with initial registration at the centre; capacity, school-calendar exceptions and health guidance still apply. This is not fee-based child care or school admission.
Address
312 Parkdale Avenue, Ottawa, ON K1Y 4X5
Telephone | Fax
613-725-3601
Opening hours
Not available
More information
Local nonprofit counselling and family-support organisation. Contact the client-care team to discuss intake, the appropriate programme, fees or funded options and current appointment availability; an initial enquiry does not guarantee an immediate place. The currently linked counselling and contact pages do not give a general weekly office timetable. An older single-session page includes holiday notices whose weekdays do not match 2026, so those historic exceptions are not presented as current opening.
Address
1755 Courtwood Crescent, Ottawa, ON K2C 3J2
Telephone | Fax
613-723-1623; service enquiries ext.232
Opening hours
Own in-person single-session service Monday–Friday 9 am–8 pm by booking. Linked virtual One Stop Talk: Monday–Fridaynoon–8 pm, Saturdaynoon–4 pm; not general office hours.
More information
Ministry-funded nonprofit children’s mental-health service offering support to children and families through different programmes. Its own single-session page distinguishes booked in-person sessions from the provincial One Stop Talk virtual route; their operating hours differ. Contact intake about the child’s age, needs and appropriate service rather than assuming every programme accepts the same referrals. The page advertises free services, but appointments, availability and the relevant programme’s access rules still need confirmation.
Address
Telephone/text support across Canada; no local drop-in address represented
Telephone | Fax
Call 1-800-668-6868; textCONNECT to 686868
Opening hours
Telephone counselling and texting 24/7/365; live-chat hours are separate.
More information
National youth-support service with professional telephone counsellors and trained volunteer text responders. TextCONNECT to 686868 for the texting channel, or call the published telephone number for counselling. The own FAQ distinguishes confidentiality from anonymity and notes that a carrier may show the number on a bill. Local access is blocked, so the own indexed FAQ was separately read with a last-month crawl date. This does not test response time, availability of an individual counsellor or any personal conversation.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Municipal map and provider overview for EarlyON child-and-family activities from birth to six years. The page lists providers by Ottawa service area, including French-language organisations, and explains that each centre has its own programming and timetable. Use it to find a suitable location, then check the provider’s own calendar, language and attendance conditions. The current local response is empty; the official page was separately read in a two-week-old index, not counted as a readable local 200.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official route for exploring participating licensed child-care providers and joining the municipal registry and waiting list. It distinguishes the Canada-Wide Early Learning and Child Care fee-reduction system from individually assessed child-care fee subsidy. Families may face a long wait and need alternative arrangements; an application or provider listing does not reserve a place. Read the current instructions and programme conditions. Only public guidance was reviewed; no account, application or personal information was submitted.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official public-school-board starting point for kindergarten, elementary, secondary and adult registration, school locators and boundaries. The correct school and process depend on the learner’s age, home address, previous education and circumstances. Use the relevant route and confirm required documents directly with the school or board. Reading the registration overview does not establish admission to a preferred out-of-boundary school, transport eligibility or a specialist programme.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Separate publicly funded Catholic school-board registration route for the 2026–27 school year, including kindergarten, high school and support links. Review the applicable admission documents, boundaries and programme requirements with the board rather than transferring rules from the non-Catholic board. Its page explains that the school reviews registration and follows up with families. The overview does not guarantee a place in a particular school or substitute for the actual assessment.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Municipal gateway to recreation, swimming, camps, parks and facility information for different ages and needs. Follow the activity catalogue and selected facility for current sessions, fees, registration dates, accessibility and assistance options. Building opening hours, drop-in sessions and registered classes differ; an advertised programme is not confirmation that a place remains available. Check seasonal closures and location details before travelling. No booking or payment was attempted.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official provincial explanation of support for eligible low- and moderate-income families, administered by the Canada Revenue Agency with the Canada Child Benefit process. Entitlement and amounts depend on the relevant household, child, residence and tax circumstances. The page is a starting point for understanding the programme rather than a benefit decision or a promise of a particular payment. Read current CRA instructions and seek appropriate assistance for an individual situation.
Health
Address
Civic 1053 Carling Avenue, Ottawa, ON K1Y 4E9; General 501 Smyth Road, Ottawa, ON K1H 8L6
Telephone | Fax
Hospital 613-722-7000; TTY 613-761-4024; emergency 911
Opening hours
Civic and General Emergency Departments 24 hours/day, seven days/week. Outpatient appointments and inpatient visiting arrangements differ.
More information
Public hospital emergency services at two distinct Ottawa campuses. The own current page confirms continuous emergency care at Civic and General and explicitly says Riverside has no Emergency Department. Triage prioritises clinical urgency; a published wait estimate is not an appointment. Confirm the correct campus and any planned outpatient visit with the team. OHIP and the separate Interim Federal Health Program depend on eligibility and service coverage; do not assume all care is free for every newcomer.
Address
3045 Baseline Road, Ottawa, ON K2H 8P4
Telephone | Fax
613-721-2000; toll-free 1-888-824-9111; Patient Portal support 1-833-721-0660; emergency 911
Opening hours
Emergency Department 24/7. Patient Portal telephone support Monday–Friday 8 am–4 pm; outpatient and visiting times are separate.
More information
Public hospital in west Ottawa with a continuously open Emergency Department. Its own information explains triage, variable waiting and separate outpatient services; contact the appropriate clinic for a planned appointment. The ED page retains older Telehealth wording, while the current Ontario provincial nurse-advice route is 811. Hospital care, insurance coverage, charges for uninsured services and individual access requirements must be checked for the situation rather than inferred from the hospital’s public status.
Address
713 Montréal Road, Ottawa, ON K1K 0T2
Telephone | Fax
General 613-746-4621; toll-free 1-866-670-4621; TTY 1-800-855-0511; Emergency Department 613-748-4908; emergency 911
Opening hours
Emergency Department 24 hours/day, seven days/week; appointments, outpatient clinics and bedside visits have separate arrangements.
More information
Ontario’s Francophone public teaching hospital offers care in French and English. The current official Ottawa Ontario Health Team service guide confirms a 24-hour Emergency Department at 713 MontréalRoad. Own indexed hospital contacts provide the main, toll-free, relay and emergency-department numbers; local access is blocked, so those are qualified indexed facts rather than readable local 200 content. Contact the appropriate department for scheduled care and clarify coverage and any uninsured charges.
Address
401 Smyth Road, Ottawa, ON K1H 8L1
Telephone | Fax
613-737-7600; emergency 911
Opening hours
Emergency Department 24 hours/day, seven days/week for children/youth ages 0–18. Specialist appointments and visitor access are separate.
More information
Public paediatric hospital whose current own Emergency Care page describes access for ages 0to 18. Triage determines clinical priority, and personalised wait information provided after arrival is an estimate rather than a reserved consultation. The page’s March 2026 visitor guidance distinguishes emergency accompaniment from inpatient bedside and overnight arrangements; confirm current rules with staff. Specialist clinics usually require the relevant referral route. This listing gives access information without assessing symptoms or recommending individual treatment.
Address
420 Cooper Street, Ottawa, ON K2P 2N6
Telephone | Fax
Medical 613-233-4697; general 613-233-4443; registered-client on-call 613-239-4009
Opening hours
Medical phone Monday–Wednesday 8:45 am–7 pm, Thursday 1 pm–5 pm, Friday 8:45 am–4 pm. Centre opening Monday–Wednesday 8:45 am–8 pm, Thursday 12:45 pm–4:45 pm, Friday 8:45 am–4 pm. Registered-client on-call Mon–Wed 7 pm–8 pm, Thu 5 pm–8 pm, Fri 4 pm–8 pm, weekends/holidays 9 am–5 pm.
More information
Community nonprofit primary-care and social-service centre. The own medical page says the practice is not currently accepting new clients and uses Health Care Connect when openings arise. Existing-client same-day appointments, medical telephone hours, the centre’s general opening and the restricted on-call line are different services with separately published times. Do not treat the building’s evening opening as unrestricted medical walk-in access; contact the relevant team about programme and catchment eligibility.
Address
Eccles medical branch 55 Eccles Street, Ottawa, ON K1R 6S3. Rosemount branch 30 Rosemount Avenue, Ottawa, ON K1Y 1P4; Rosemount same-day clinic listed closed until further notice
Telephone | Fax
Eccles medical 613-238-1220 ext.2; general 613-238-8210; Rosemount 613-688-1177 ext.2; rostered-client after-hours press 1 on either medical number
Opening hours
Eccles same-day: Mondaynoon–8 pm, Tuesday–Wednesday 9 am–5 pm, Thursday 1 pm–5 pm, Friday 9 am–4:30 pm. Rosemount same-day CLOSED until further notice. Registered-client on-call weekdays 5 pm–8 pm, weekends 9 am–5 pm.
More information
Community nonprofit clinic with same-day in-person or virtual appointments for specified groups, including rostered clients and eligible uninsured or IFH clients in its service area. The own contact page gives 55 Eccles; the programme’s location labels also mention 30 Rosemount despite explicitly closing that branch’s same-day service, so confirm the actual location before travel. Capacity, staffing and emergencies can shorten service. Its general practice says it is not accepting new clients; this differs from conditional same-day access. Older Telehealth wording is superseded by Ontario 811.
Address
221 Nelson Street, Ottawa, ON K1N 1C7
Telephone | Fax
Centre 613-789-1500; Youth Health Clinic call/text 613-808-4454
Opening hours
Centre Monday–Friday 8 am–5 pm; weekends closed. Individual programmes and clinics have separate schedules.
More information
Community nonprofit centre with primary care, health promotion and specialised support. Its own current contact page says new primary-care clients come through Health Care Connect or established referral pathways, with K1N residence, validOHIP and no existing Ottawa family doctor or nurse practitioner among the conditions. It does not accept direct new-primary-care requests through its website, phone or in person. The separate Youth Health Clinic number is retained, and general centre opening is not a guarantee of every programme’s access.
Address
PQ1365 Richmond Road, 2nd floor, Ottawa, ON K2B 6R7; South Nepean 4100 Strandherd Drive, Suite 201, Nepean, ON K2J 0V2
Telephone | Fax
PQ clinic 613-820-2001; South Nepean 613-288-2820; new-client connection team 343-227-8229
Opening hours
PQ: Monday–Wednesday 8:30 am–8 pm, Thursday 1 pm–4:30 pm, Friday 8:30 am–4:30 pm. South Nepean: Monday 8:30 am–4:30 pm, Tuesday–Wednesday 8:30 am–8 pm, Thursday 1 pm–4:30 pm, Friday 8:30 am–4:30 pm.
More information
Community nonprofit primary-care teams with two Ottawa-area sites and partnering clinics. The current own medical page provides separate clinic hours and telephone numbers, distinct from the general Richmond reception and Carling employment office. People without a family doctor can contact its connection team; intake does not guarantee an immediate registered place. Some allied-health services require a doctor or nurse-practitioner referral, while other community programmes have different access rules. Confirm which site and team the appointment concerns.
Address
179 Clarence Street, Ottawa, ON
Telephone | Fax
Clinic 613-234-4641; general Ontario Sexual Health Infoline 1-800-668-2437
Opening hours
Appointment sessions Monday/Tuesday/Thursday 12:45 pm–3:30 pm; Wednesday/Friday 8:45 am–11:30 am. Booking phones Monday–Tuesday 9 am–noon; Wednesday–Friday 9 am–noon and 1 pm–3:30 pm. No drop-in service.
More information
Municipal public-health clinic with services and testing targeted according to the current programme’s criteria. The own page states all appointments are at 179 Clarence and there are no drop-ins. Phone booking hours differ from clinic sessions. It says a referral or OHIP coverage is not required, but asks for a health card or photo identification showing an Ontario address and applies service-specific eligibility. Read the clinic’s actual scope and confirm access rather than assuming it treats every sexual-health concern.
Address
1220 Promenade Place d’Orléans, Orléans, ON K1C 7K3
Telephone | Fax
613-841-5389
Opening hours
Monday–Friday 8 am–8 pm; Saturday 8 am–2 pm; Sunday/statutory holidays closed. Registration/capacity can affect actual access.
More information
Privately operated urgent-care clinic within Ottawa’s Orléans area, distinct from a public hospital Emergency Department. The own contact page provides current weekday and Saturday hours and says medical-assessment registration is in person only; email is administrative and cannot book appointments or provide medical advice. Check the day’s actual registration capacity, service scope, insurance eligibility and any uninsured fees before relying on the published closing time.
Address
Ottawa campus 1145 Carling Avenue, Ottawa, ON K1Z 7K4; in-person arrangements through the RAAM team
Telephone | Fax
RAAM613-722-6521 ext.6508; general 613-722-6521; toll-free 1-800-987-6424; TTY 613-722-3355 or 1-800-855-0511
Opening hours
RAAM contact/check-in Monday–Friday 8 am–4 pm; virtual and arranged in-person care. This is not a 24-hour emergency department.
More information
Public mental-health hospital programme accepting self-referrals and professional referrals for alcohol or opioid-related concerns. Its own current programme page provides RAAM’s direct extension and weekday clinic hours and distinguishes virtual from in-person care. Contact the team about the appropriate route, eligibility and whether an in-person visit is arranged; older pandemic leaflets are not used as the current timetable. A general hospital address or online check-in does not guarantee immediate treatment, a detox place or emergency coverage.
Address
Ontario telephone/online service; no local walk-in address
Telephone | Fax
811; TTY 711
Opening hours
Registered-nurse advice 24 hours/day, seven days/week.
More information
Current provincial route for registered-nurse advice and help finding health services, with telephone and online channels. The official Ontario page lists 811 andTTY 711; it is distinct from the UK111 system and from other provinces’ services. Nurse advice is not a substitute for emergency response; medical emergencies use 911. Confirm current language and accessibility options through the provincial service. Reading the information did not test a call, chat response or individual clinical recommendation.
Address
Telephone support; service location confidential. Mailing only:P.O.Box 3457 StationC, Ottawa, ON K1Y 4J6
Telephone | Fax
Distress 613-238-3311; national suicide crisis call/text 988; administration 613-238-1089
Opening hours
Distress support 24/7. Administrative office Monday–Friday 8:30 am–4:30 pm; email monitored only during business hours.
More information
Local nonprofit emotional-support and referral service with a continuously answered distress line. The own contact page explicitly separates its confidential service location, mailing address, administrative hours and 24-hour distress support. The national 988 route is also listed, while an immediate life-threatening emergency uses 911. A published telephone schedule does not guarantee a particular responder or an instant connection. No call, message or personal situation was tested.
Address
1309 Carling Avenue, Ottawa, ON K1Z 7L3
Telephone | Fax
613-722-4277
Opening hours
Own store listing: open 24 hours daily. A separate current staffed-pharmacy timetable was not exposed in the accessible own index; confirm dispensing services before travelling overnight.
More information
Privately operated pharmacy and retail store with an own location listing advertising 24-hour store opening, useful when checking late-hour access. The accessible own record does not separately establish overnight staffing for dispensing or a Pharmacy Care Clinic appointment, so store opening is not presented as a guarantee of those services. Telephone before an overnight prescription visit and check stock, coverage and charges. Local access is denied and web-open shows a loading shell; the own three-day-old index is a qualified supplementary source.
Housing
Address
1335 Carling Avenue, Unit 214, Ottawa, ON K1Z 8N8 in contact-page map/City record; own footer instead prints K1N 8Z8
Telephone | Fax
613-563-4532; main telephone line operates Monday–Thursday and is switched off Fridays
Opening hours
Office Monday–Thursday 8:30 am–noon and 1 pm–4 pm; Friday 8:30 am–noon and 1 pm–3:30 pm. Weekends closed. Friday office opening is separate from telephone availability.
More information
Nonprofit housing-loss-prevention and tenant-support agency serving specified western Ottawa wards. It does not own or manage rental units, control rents or provide financial assistance. Ask about housing-search support, rights information and the appropriate ward; people east of the Rideau Canal are directed to Action Housing. The own site has conflicting postcodes, retained explicitly, and its old 2024–25 holiday notice is historical. Current contact hours distinguish Friday office access from the switched-off main phone line.
Address
214 Montréal Road, Suite 202, Ottawa, ON K1L 8L8
Telephone | Fax
613-562-8219
Opening hours
Monday, Tuesday, Thursday, Friday 9:30 am–noon and 12:30 pm–4 pm; Wednesday/weekends closed to public. In-person assistance by appointment; drop-in housing-search centre listed closed.
More information
Nonprofit housing-loss-prevention service for lower- and moderate-income Ottawa residents in its service area. The own access page asks new and existing clients to leave a message; advisers arrange in-person visits, while some support is by phone. It says the drop-in housing-search centre remains closed, distinct from the office’s appointment schedule. The own hours page starts 9:30 am and closes noon–12:30 pm, differing from some directories. Contact the agency about ward coverage and actual appointment availability.
Address
240 Catherine Street, Suite 110, Ottawa, ON K2P 2G8
Telephone | Fax
613-526-2088; leave a message for a callback
Opening hours
Monday, Wednesday, Thursday, Friday 8:30 am–4:30 pm; Tuesday 1 pm–4:30 pm; weekends closed.
More information
Local social-housing registry providing the application and waiting-list route for participating subsidised housing. The own contact page gives the Catherine Street in-person and mailing location and a shorter Tuesday schedule. Ask about the current documents, household eligibility, updates and priority process rather than assuming an application guarantees a unit or a short wait. Its telephone uses messages and callbacks, so a published number does not mean a staff member answers immediately.
Address
Downtown 1 Nicholas Street, Suite 422, Ottawa, ON K1N 7B7; South 1355 Bank Street, Suite 406, Ottawa, ON K1H 8K7; West 1299 Richmond Road, Ottawa, ON K2B 7Y4
Telephone | Fax
613-733-0140 for all three offices
Opening hours
Monday–Wednesday and Friday 8:30 am–noon and 1 pm–4:30 pm; Thursday 8:30 am–noon only. Call for an appointment; published holiday closures apply.
More information
Community legal clinic providing assistance to eligible low-income Ottawa residents, including residential-tenancy issues within its mandate. Its own hours page lists three offices with the same split-day timetable and a shorter Thursday. Call before visiting to discuss financial eligibility, the issue and any deadline; an enquiry does not establish representation or decide a dispute. The South postcode’s letter/number typography on the source is normalised to standardK1H formatting, without changing the location.
Address
Telephone shelter-placement service across Ottawa; the appropriate shelter is identified through intake
Telephone | Fax
311; toll-free 1-866-261-9799; TTY 613-580-2401
Opening hours
City 311 shelter referral available 24 hours/day; individual shelter admission and capacity are separate.
More information
Municipal route for requesting an appropriate available emergency shelter, including help for different household types. A placement officer considers the person’s circumstances and current options; a call does not reserve a bed or guarantee a preferred location. The City page includes historical policy objectives that are not presented as achieved current conditions. Its local response is empty, so the official index and the current own Shepherds of Good Hope referral page are distinct supplementary evidence for the access route.
Address
Emergency shelter 2980 Carling Avenue, Ottawa/Nepean, ON K2B 7K2; head office 314 Booth Street, Ottawa, ON K1R 7K2 is separate
Telephone | Fax
Shelter 613-237-4669; administration 613-254-6584
Opening hours
Not available
More information
Local nonprofit emergency shelter for women and gender-diverse people experiencing homelessness. The own current shelter page directs people to call staff for support and says those without phone access can speak to staff at 2980 Carling; the older location implied by the URL is not used as the visit address. Capacity is conditional, and a published bed count is not current availability. Own shelter and contact pages do not publish a weekly intake-desk timetable, so call for the current access arrangement.
Address
35 Waller Street, Ottawa, ON K1N 7G4
Telephone | Fax
613-234-1144
Opening hours
Shelter/frontline support 24/7, 365 days/year. New-arrival bed signup begins 9 am daily; previous-night guests reconfirm 4 pm–6 pm.
More information
Charitable men’s shelter with frontline support and connections to housing, case management and other programmes. The own current emergency-shelter page gives 35 Waller and distinguishes continuous support from daily bed signup and retention times. Unclaimed beds are allocated according to the stated process and actual availability; neither a call nor a published capacity guarantees a place. The separately indexed older Get Help page advertises meal times, but currently redirects to the shelter page and is not treated as a freshly confirmed meal schedule.
Address
Taggart-Parkes Family Community Hub, 256 King Edward Avenue, Ottawa, ON; head-office reception 233 Murray Street is separate
Telephone | Fax
613-789-8210 ext.2200 men’s shelter; ext.2101 transitional emergency; ext.2300 women’s shelter; reception ext.1300
Opening hours
Men’s shelter programme staffed 24/7; individual bed intake and placement arrangements must be confirmed.
More information
Local nonprofit shelter programme supporting homeless men and gender-diverse adults with basic needs and pathways toward permanent housing. The own programme page states continuous staffing, while its current Find Shelter page supplies the King Edward location and separate service extensions. The City 311 route can identify an available appropriate shelter. Published capacity, continuous staffing and an address do not guarantee a vacant bed, an immediate assessment or unrestricted admission to another housing programme.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Public housing provider’s online self-service information for current or formerOCH tenants, including rent statements, non-urgent repairs, contact updates and tenancy messages. The page links the separate Housing Registry for social-housing applications; a tenant account is not a general rental search or a shortcut onto the waiting list. The current own index was read separately because local access is blocked. No login, rent payment, repair request or personal tenant record was tested.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official provincial tribunal information for residential-tenancy disputes and relevant non-profit co-op evictions. Read the applicable rules, application types, fees, hearing arrangements and deadlines for the accommodation and issue. The portal’s existence does not establish that a landlord’s notice or proposed rent increase is valid. Seek appropriate advice promptly for a deadline-sensitive matter; only public guidance was read, without submitting an application or evidence.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Ontario community legal-education resource with questions, tools and guided pathways about renting, repairs, rent, privacy, shared housing and eviction. It helps prepare questions and identify documents before speaking with a clinic or tribunal adviser. Different accommodation arrangements can change which rules apply. General guidance and a completed explanatory pathway are not legal representation, a tribunal decision or a guarantee that a proposed tenancy arrangement is lawful.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Ontario tenant-advocacy organisation publishing resources, policy updates and material about access to justice in housing. It is useful for understanding current issues and locating relevant support before a dispute escalates. Check the publication date and scope, especially where proposed or recent legislative changes are discussed. An advocacy explanation does not decide an individual case or guarantee a lawyer, immediate representation or a particular tribunal outcome.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial multilingual guide to the standard residential lease and related rights and responsibilities. It explains that the standard form applies to most covered residential tenancies but has exceptions, including several supportive, social, care-home and co-operative arrangements. Read the terms relevant to the actual accommodation and seek advice if unsure. A lease cannot remove statutory rights, while this general guide does not itself establish which legal rules govern a particular household.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Federal housing agency’s practical information for prospective and current renters, covering property searches, rental agreements and landlord–tenant relationships. Use it alongside Ontario-specific law and local advice because tenancy regulation differs between provinces. The current page explicitly says the former one-time 500CAD Canada Housing Benefit top-up has ended. Do not treat that archived programme reference as an open application or a current entitlement.
Public transport
Address
Telephone service for Ottawa transit; this entry does not advertise a walk-in counter
Telephone | Fax
613-560-5000; accessibility via 711 or Canada VRS
Opening hours
Fares: Monday–Friday 8 am–6 pm, Saturday/Sunday 9 am–5 pm. Park & Ride/Bike Secure enquiries: Monday–Friday 9 am–5 pm. Holiday arrangements differ.
More information
Municipal bus and O-Train information, including fares, accessible communication and customer enquiries. The operator’s own indexed contact page supplies different telephone schedules for fares and parking-related enquiries; these are not train or bus operating hours. Its index copy is labelled crawled last year, while the City’s 2026 Labour Day notice corroborates the main telephone and Para Transpo access route. Local HTTP access is blocked, so reconfirm hours before relying on a particular call window.
Address
200 Tremblay Road, Ottawa, ON K1G 3H5
Telephone | Fax
Information: 1-888-842-7245; TTY 1-800-268-9503; station lost items: 613-907-8328
Opening hours
Station: Monday–Thursday 3:45 am–11:30 pm, Friday/Saturday 4:45 am–11:30 pm, Sunday 7 am–11:30 pm. Ticket counter: Monday–Thursday 3:45 am–6:45 pm, Friday/Saturday 4:45 am–6:45 pm, Sunday 7 am–6:45 pm. Business lounge closes 6 pm with the same daily opening times.
More information
Intercity passenger-rail station with a ticket counter, waiting facilities and accessibility information. Published building, ticket-sales and business-lounge hours are separate; a train timetable is not a counter schedule. Lounge access depends on the applicable ticket or entitlement. The own station page asks for advance arrangements for some assistance, including a 48-hour curbside request. Its construction notice ending October 15 is historical at this check; fares, trains and assistance remain subject to current arrangements.
Address
1000 Airport Parkway Private, Ottawa, ON K1V 9B4; information points at Arrivals Level 1 and CAN/INTL gate-area Centre Court
Telephone | Fax
Curbside mobility assistance: 613-248-2025; parking/ground transportation operator: 613-248-4304; Authority: 613-248-2000 (provincial public record)
Opening hours
Customer service representatives: Arrivals Level 1 daily 2 pm–6 pm; CAN/INTL Centre Court daily 2 am–6 am. Staff may be roving nearby. These are information shifts, not terminal, security or airline opening hours.
More information
Airport information and wayfinding for passengers, including locations of bilingual customer service representatives. The own contact page separates airline responsibilities for check-in, baggage and boarding from airport curbside assistance and parking enquiries. Staff telephone routes are labelled by function; the general Authority number is corroborated by the provincial public-appointments record rather than invented from older directories. Local requests are blocked; the own pages were read through a current official index.
Address
Telephone/online accessible-transit service in the defined service area; application mail: Lifemark, 2121 Carling Avenue, Unit 12, Ottawa, ON K2A 1S3, not an advertised walk-in desk
Telephone | Fax
613-560-5000 option 1 reservations; option 3 taxi coupons; cancellation/trip-status SMS 57272; 711/Canada VRS
Opening hours
Reservations daily 7 am–5 pm; staffed cancellation/trip status daily 6 am–12:30 am; SMS daily 6 am–9 pm. Automated cancellation/My Para Transpo available 24h. Taxi-coupon phone Monday–Friday 9 am–5 pm.
More information
Accessible public transit with an application and eligibility process; it is not an unrestricted taxi service or a guarantee of a requested pickup. The operator’s contact information distinguishes reservations, trip status, automated functions and taxi coupons. The own indexed contact copy is older, so the current City holiday notice is supplementary corroboration of the telephone route, not a replacement regular-hours timetable. The application mailing address must not be treated as a public assessment counter without an appointment.
Address
1570 Walkley Road, Ottawa, ON K1V 6P5
Telephone | Fax
General questions: 1-800-489-8450; road-test booking: 1-888-570-6110 or 647-776-0331
Opening hours
Inside services Monday–Friday 7 am–7 pm, Saturday 8:30 am–5 pm. Road-test appointments Monday–Saturday 8 am–5 pm. Holiday exceptions apply.
More information
Ontario driver-examination centre providing knowledge, vision and road-test services and specified licence exchanges. The own directory distinguishes inside counter hours from road-test appointment hours; an online closed indicator does not mean permanent closure. Licence exchange can require an appointment and supporting records, while eligibility depends on the issuing jurisdiction and experience. The local request is blocked; the own English directory was indexed yesterday and current own booking help confirms the telephone routes. No booking or payment was tested.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Fare-media information, balance protection and account-management routes for participating transit systems. Read OC Transpo’s current local fare and transfer conditions alongside PRESTO product guidance; an advertised regional One Fare benefit elsewhere does not automatically apply to an Ottawa journey. Cards, mobile products and discounted fare types have their own conditions and costs. The public information was read without signing in, adding funds or changing an account.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Federal guide to the shared pathway network around Ottawa, Gatineau and the Greenbelt, with route and responsible-use information. Check the current map and closure notices before travelling, since maintenance, seasonal conditions and bridge works can affect a segment. A mapped path is not an assurance of winter maintenance or continuous access. This is an online route guide, rather than an individual staffed visitor counter or a commercial bicycle service.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Municipal access to the official regional cycling map and route-planning material. The current own index explains the online map and how to request a paper copy through 311; older master-plan maps are planning documents rather than a guarantee of a completed route. Check current restrictions and the actual street or pathway conditions. The local response is empty, so indexed City content, crawled last week, is recorded separately from a locally readable success.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Municipal directory covering on-street and municipal parking, permits, accessible parking, seasonal restrictions, winter bans and reporting routes. Read the applicable signs, permit conditions and live notices before parking; a general overview does not reserve a space or waive a restriction. The indexed page includes past election publicity that is not presented as a current event. Local HTTP returns an empty page, supplemented by own indexed content crawled two weeks ago.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial explanation of the licence-exchange process for people relocating to Ontario. The current page distinguishes eligible jurisdictions, licence classes and documented driving experience; a foreign learner permit or a licence from a non-agreement country is not automatically exchangeable. Read the new-resident period, document and translation requirements and the relevant testing route. This guide does not decide an individual application, and Ontario rules are not presented as Canada-wide rules.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial guide to the G1, G2 and full G licensing route, including knowledge, vision and road-test stages and practice requirements. The current page includes the May 2026 residence and lawful-presence declarations for new G/M applications. Fees, identification, waiting periods and exceptions must be checked for the applicant’s circumstances. It is an informational route, not driving instruction, an appointment booking or a promise that a foreign licence receives credit.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial highway-information service with road closures, construction, collisions, cameras, rest-area information and a mobile app. Its public page explains map and audio-alert features; no saved route, location-sharing permission or login was tested. Information can change quickly and should be checked for the intended road and time. A camera or map report is not an assurance that a road is safe, open or maintained, and local municipal streets may need additional City notices.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Operator directory of detours, stop changes and service notices. Read the effective dates and affected direction rather than treating every displayed item as current: the own index, crawled last month, includes September notices with expired end dates alongside longer works. Local access is blocked, so the saved index is evidence of the page’s purpose, not a live confirmation that a bus is running or a particular diversion remains in effect. Recheck before each journey.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Public regional carrier’s station and stop directory, including Ottawa stops and the Ottawa–North Bay–Sudbury corridor. A listed stop may have different facilities from a staffed agency; read its exact boarding location, services and current trip schedule before buying travel. The own schedule page warns that PDF times can change and directs passengers to current schedules. No historical PDF departure time is copied into this entry, and no booking or payment was attempted.
Business | Enterprise
Address
7 Bayview Station Road, Ottawa, ON K1Y 2C5
Telephone | Fax
613-828-6274
Opening hours
Not available
More information
Local economic-development organisation offering tailored business advisory routes and entrepreneurship programmes. Its own current advisory page asks prospective clients to describe their needs and warns of up to a two-week response wait; this is not an immediate walk-in consultation guarantee. Local access is blocked, with own indexed programme and contact content used separately. Contact the team for appointment, programme eligibility and any applicable fees; an event timetable is not a recurring office schedule.
Address
2211 Riverside Drive, Suite 308, Ottawa, ON K1H 7X5
Telephone | Fax
613-366-2159
Opening hours
Monday–Friday 8 am–4:30 pm; contact the agency to arrange a loan consultation.
More information
Nonprofit financial-empowerment organisation arranging business loans through its lending partner and offering planning support. The current own page lists a $15, 000 maximum, usual prime-plus interest and a one-time approved-loan due-diligence fee of 3%, capped at $250; these are repayable loans, not free grants. City residence, permanent legal status, ownership, credit assessment and business-plan conditions apply. The own postcode is retained instead of a conflicting third-party directory postcode.
Address
275 Slater Street, Suite 500, Ottawa, ON K1P 5H9
Telephone | Fax
613-236-3631
Opening hours
Monday–Friday 9 am–5 pm, as published in the Board’s own member directory.
More information
Independent nonprofit business association offering advocacy, networking and membership services across the Ottawa business community. It is not a municipal licensing office, and membership or event participation can involve charges. The own contact page gives the current Slater Street location; its own member-directory profile provides office hours. Ask which service suits a new or home-based business and check current membership and event prices before making a commitment.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Municipal guide to the practical steps for opening a local business, including permits and where to obtain help. The City describes a Business Ambassador route for food-related businesses and different licensing support for other activities; no universal single licence is implied. The local response is empty, so the own index crawled two weeks ago supplies supplementary content. Use the guide to identify the responsible office before investing in premises or submitting an application.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Free government-supported online tool for identifying potential federal, provincial and participating municipal permits and licences for a business activity. Choose the actual municipality and activities so the results fit Ottawa; the service describes requirements but does not issue every permission or establish compliance automatically. Its public home page was read without entering business details. Confirm applicable fees, zoning, inspections and conditions with the authority responsible for each result.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial portal guidance for business and nonprofit registration, incorporation and maintaining entity information. The current page explains Ontario Business Account and company-key requirements and ongoing update or return obligations. Registry filings can have fees and legal consequences; a business registration is not a substitute for municipal permissions, immigration work authorisation or tax registration. No account was created, company record altered or transaction attempted.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Public development bank’s online information about business financing, consulting, capital and planning resources. Free articles and templates are distinct from loans, investments and paid advisory services; access to a public page does not mean financing approval. Compare the product’s eligibility, interest, security, cost and repayment requirements before considering an application. The public page and current business-support material were read without starting a loan enquiry or sharing financial information.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Nonprofit startup loan and mentoring programme whose current own page specifies Canadian citizens or permanent residents aged 18–39 and relevant experience, with additional business conditions. This is repayable financing rather than a grant or an offer available to every newcomer status. The own programme was read through the current official index because local access is blocked. Review the full criteria, application timing and loan terms; no request form was completed or eligibility decision simulated.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial ten-step starting guide covering market research, planning, business structure, registration, permits, tax and other obligations. It helps organise the questions to resolve before launching, while the actual requirements depend on activity, location and structure. Read the relevant linked authority for detailed rules rather than treating an overview as a licence or professional determination. Funding links describe possible support routes, not an entitlement to money or free advice.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Federal starting point for planning a business, choosing a name and structure, registering and finding financing or support. It complements Ontario and City requirements rather than replacing them, particularly for local premises and activity permits. Federal business guidance does not confer immigration permission to work or operate a business. The own current page was read through the official index separately from a local transport failure; no registration or personal-data workflow was tested.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Federal risk-sharing programme that helps participating financial institutions offer qualifying business loans and lines of credit. The lender, rather than the informational website, assesses an application and the relevant terms. Read current permitted uses, borrower conditions and fees before discussing a product; government risk sharing is not debt forgiveness or guaranteed approval. The public page links programme explanations and a lender finder, with no financing request submitted.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Federal directory explaining trademarks, patents, copyright, designs and other intellectual-property tools. It links basic learning, searches and registration routes so a new business can distinguish a trading name from different forms of protection. Searches and general guidance do not establish ownership or clear a proposed brand automatically, and applications can involve fees. Current own indexed content supplements a local transport failure; no search result, application or legal conclusion is fabricated.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Federal public-procurement platform with tender searches and introductory supplier guidance. Read the particular solicitation, supplier rules, closing time and submission requirements; viewing a notice does not establish eligibility, award a contract or guarantee payment. The current public page includes procurement support and learning routes, which can help a small business prepare before bidding. No supplier account, tender response, chatbot conversation or registration was used during this review.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Federal guidance on when a business must register, collecting GST/HST, preparing returns, remitting and managing an account. This is the business-tax route, distinct from the GST/HST credit for individuals. The current own page includes a Business Registration Online notice for temporary SINs beginning with 9; circumstances and detailed rules still matter. Own indexed content was read separately from the local transport failure. No tax account, filing or payment was accessed.
Immigration | Public authorities
Address
110 Laurier Avenue West, Ottawa, ON K1P 2J1
Telephone | Fax
City general enquiries: 311; 613-580-2400; toll-free 1-866-261-9799; TTY 613-580-2401
Opening hours
Monday–Friday 8:30 am–4:30 pm; weekends and statutory/civic holidays closed. Specific services can require appointments.
More information
Municipal counter for specified City services, including marriage licences, certain licensing and permit matters and payments. Check the service-specific documents and appointment instructions before visiting; municipal counter access does not replace provincial or federal identity procedures. Own indexed location and service-centre pages corroborate the regular timetable, with general City phone numbers labelled as such. The local response is empty rather than readable content. Election-day extensions concern their published dates only.
Address
885 Meadowlands Drive East, Unit 014B, Ottawa, ON K2C 3N2; also accessible via 1430 Prince of Wales Drive
Telephone | Fax
General 1-800-622-6232, TTY 1-800-926-9105; SIN 1-866-274-6627; passports 1-800-567-6868, TTY 1-866-255-7655; EI 1-800-206-7218, TTY 1-800-529-3742; CPP/OAS/GIS 1-800-277-9914, TTY 1-800-255-4786; foreign-worker employers 1-866-556-5518; ROE 1-800-367-5693, TTY 1-855-881-9874
Opening hours
Monday–Friday 8:30 am–4 pm; listed holiday closures apply, including November 11, 2026.
More information
Federal service centre with SIN and specified benefits and passport services. The current own record identifies the Meadowlands address and alternative entrance; older Carling or inaccurate third-party addresses are not substituted. Published telephone numbers are programme lines, not an invented direct counter number. English and French are offered, with other interpretation subject to availability. Document requirements, appointment options, fees and urgent-passport eligibility depend on the actual service; no application or appointment was tested.
Address
1800 Bank Street, Unit 5, Ottawa, ON K1V 0W3
Telephone | Fax
ServiceOntario general enquiries: 416-326-1234 or 1-800-267-8097; TTY 416-325-3408 or 1-800-268-7095
Opening hours
Not available
More information
Provincial service location listing driver/vehicle, health-card and Ontario Photo Card services, with English and French service. The own location page currently says it cannot display its hours because of technical issues; no third-party timetable is silently substituted. General ServiceOntario telephone support is published Monday–Friday 8:30 am–5 pm Eastern, excluding holidays, and is separate from this counter’s unconfirmed timetable. Verify that the required transaction is offered and arrange the current visit before travelling.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Federal guide to applying for, confirming, updating and protecting a Social Insurance Number. The current page distinguishes temporary residents with authorising work/study documents from citizens and permanent residents and explains temporary SIN expiry. A SIN is private and is not itself immigration permission to work. The own current page was read through the official index separately from a local transport failure. Use the correct status-specific route; no SIN or personal identity information was entered.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial explanation of health-card eligibility, residence requirements, documents and applying for OHIP. The current page says there is no waiting period for people who qualify; that does not make every visitor, newcomer or treatment eligible. Check the relevant status and physical-presence conditions and use the official document list before visiting ServiceOntario. Interim federal coverage is a different programme. No medical entitlement or individual application outcome is decided by this guide.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official explanation of which immigration applications use the IRCC secure account and which require another portal or route. Account choice depends on the programme and circumstances, so the page’s supported-application list should be read before signing in. GCKey or partner credentials do not guarantee eligibility, approval or processing time. Current own indexed content supplements a local transport failure; no login, application, status check or document upload was performed.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official selector explaining how an applicant can find the appropriate status-checking route. The relevant account, tracker or enquiry method varies with application type, how it was submitted and whether an acknowledgement has been received. The public explanation is useful for avoiding an unrelated portal, but it does not disclose a person’s record or promise a decision date. It was read through the own current index without answering the interactive questions or entering any file information.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Federal newcomer guide to tax residence, tax obligations and benefit or credit payments. It distinguishes residence for income-tax purposes from immigration status, and explains that each payment has its own conditions. Some eligible newcomers can apply before filing their first return; this is not a universal entitlement. The correct current own guide was read through the official index, rather than retaining an inaccessible older guessed path. No tax-residency assessment or benefit application was attempted.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official access guidance for personal, business and authorised-representative CRA services. The current page explains sign-in choices, registration and recovery routes and cautions about using another person’s credentials. Use the appropriate authorisation route when helping a family member; an account is not a benefit application or assurance of payment. Own current indexed content was read separately from local transport failure, without signing in or viewing any private tax record.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Official information on accessing and managing specified federal services and benefits through My Service Canada Account. The current page announces maintenance from midnight to 7 am Eastern on October 25, 2026, which is a temporary availability limitation rather than a completed personal-account check. Sign-in and identity-verification options have their own requirements, and CRA tax information uses its separate route. The public own page was read through the current index without logging in or changing records.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial information on photo identification for eligible Ontario residents who do not hold a driver’s licence. The current page explains the fee, renewal and incompatibility with an existing driver’s licence or another listed photo card; surrendering a foreign licence can have consequences and should be understood first. This card is not an international travel document or immigration status. Check current eligibility and original-document requirements before applying; no identity workflow was tested.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial guide to ordering a certificate for a birth registered in Ontario, including different certificate types and the newborn registration bundle. A foreign birth is not converted into an Ontario birth record by using this service. Applicants must meet the appropriate relationship, document and fee requirements, with special processing routes described separately. Read the current instructions for the intended use; no child’s information, order, payment or registration was entered.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Current federal guide to employer-specific and open work permits, extensions, changes of conditions and situations with special instructions. It links routes by circumstance and explains that employer-specific permission differs from an open permit; a job offer, SIN or business registration alone is not universal authorisation. Use the current programme and document conditions for the individual case. No eligibility questionnaire, permit application or personal immigration record was accessed.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Provincial overview of Ontario Works, disability-related support and emergency assistance. Financial, medical, residence and participation requirements differ between programmes; low income alone does not establish every entitlement or amount. The current page links application support and local office routes, with assistance by telephone on its published weekday schedule. This guide helps identify the correct service before sharing documents, and does not make an eligibility decision or start an application.
More services | Integration
Address
219 Argyle Avenue, Ottawa, ON K2P 2H4
Telephone | Fax
613-232-9634
Opening hours
Monday–Friday 9 am–4 pm. Programme appointments and other service locations can differ.
More information
Established local nonprofit supporting immigrant and refugee settlement through information, referrals and programmes. Its own current contact page explicitly serves Ottawa residents and directs people living in Gatineau or elsewhere outside Ottawa to other services; city boundaries and programme eligibility matter. The own 4 pm closing time is retained rather than a third-party 5 pm listing. Ask which programme can assist with the particular need and status before visiting; a contact request does not guarantee housing, funding or representation.
Address
1800 Bank Street, 3rd Floor, Ottawa, ON K1V 0W3
Telephone | Fax
OCISO South: 613-249-0006; general/settlement: 613-725-0202; external YMCA assessment: 613-238-5462
Opening hours
Full-time LINC classes Monday–Friday 9 am–2 pm. This is a teaching timetable; call to arrange registration, assessment and current placement.
More information
Nonprofit Language Instruction for Newcomers to Canada programme offering literacy through CLB 4. The own page lists eligible landed immigrants, permanent residents and Convention refugees aged 18 or older, with prior YMCA assessment required; eligibility and a suitable available class must be confirmed. Its published childcare age range is 19 months to five years and does not promise an available place. The Bank Street classroom is distinguished from OCISO’s Bay Street main office and Wellington central location.
Address
240 Catherine Street, Suite 308, Ottawa, ON K2P 2G8
Telephone | Fax
613-238-5462
Opening hours
Monday 8:30 am–5 pm; Tuesday 8:30 am–7 pm; Wednesday–Friday 8:30 am–5 pm; weekends closed. Assessments by arrangement.
More information
Local assessment and referral route for English or French government-funded language programmes. The own current location page provides online and in-person assessment options and says the service is at no cost for eligible clients; it does not mean every status qualifies for every course. Contact the centre about documents, appointment format, assessment validity and an appropriate provider. This assessment is distinct from a paid immigration-language examination or a guarantee of a funded classroom place.
Address
Main office: 815 St-Laurent Boulevard, Suite 107, Ottawa, ON K1K 3A7; Ottawa satellite: 66 Slater Street, Ottawa, ON K1P 5H1
Telephone | Fax
613-248-1343 ext. 301; toll-free 1-888-402-1359
Opening hours
Monday–Friday 8:30 am–5 pm; weekends closed. Confirm the programme and satellite appointment location before visiting.
More information
Francophone nonprofit providing settlement, community connections, employment and other support in eastern Ontario. The own current main-office address is St-Laurent Boulevard; it also identifies an Ottawa Slater Street satellite and other-city offices that are outside this entry’s local focus. French is its working language, while staff offer other languages. Ask about status, residence and programme-specific access; conversation activities and employment support are not a universal entitlement to free certified courses or funding.
Address
Central registration: 440 Albert Street, Room 210, Ottawa, ON K1R 5C2; classes also at 300 Rochester Street, 145 Woodridge Crescent, 824 Brookfield Road, 1645 Woodroffe Avenue and 485 Donald Street
Telephone | Fax
ESL/LINC registration: 613-239-2737; leave a message for callback
Opening hours
Registration Monday–Thursday 9 am–11:45 am and 12:30 pm–2:45 pm; Friday closed. Day classes Monday–Friday 9 am–noon and 12:30 pm–3 pm or 3:30 pm; online Saturday 9:30 am–12:30 pm; night options Monday/Wednesday or Tuesday 6 pm–9 pm. Teaching and registration times differ.
More information
Public school-board language programmes from literacy to advanced levels, with online and local classroom options. The current 2026–27 pages publish separate registration and teaching schedules and say visitors, work/study permit holders and Quebec residents are not offered these classes under the listed access rules. Assessment and immigration/residence documents are required; placement can involve a waitlist. Check the specific ESL/LINC funding and childcare conditions rather than assuming all adults qualify or every listed class has space.
Address
150 Isabella Street, Suite 201, Ottawa, ON K1S 1V7
Telephone | Fax
613-695-2440
Opening hours
Monday–Friday 8:30 am–5 pm; weekends closed.
More information
Local information and referral service helping newcomers navigate settlement, education, employment, housing and health resources. The own current location page says eligible participants receive the service at no cost and that staff try to offer a preferred language when possible. Availability of a particular language or referral outcome is not guaranteed. This is the newcomer information service at Isabella Street, distinct from a language assessment at Catherine Street or a housing-provider application.
Address
290 Nepean Street, Ottawa, ON K1R 5G3
Telephone | Fax
613-594-5773
Opening hours
School contact hours Monday–Friday 9 am–3:30 pm on schooldays; teaching sessions and holidays differ. Confirm the current 2026–27 timetable.
More information
Public Catholic adult-language school offering English and related skills classes for qualifying students. The own contact page gives schoolday contact hours, while the site still displays a summer-closure banner referring to return in September 2026 and some older pandemic text; these are not treated as a current closure or confirmed childcare availability. Ask about the present class, eligibility and registration. IELTS preparation is different from booking an official examination or receiving a guaranteed score.
Address
219 Argyle Avenue, Suite 400, Ottawa, ON K2P 2H4
Telephone | Fax
613-729-3145
Opening hours
Not available
More information
Community agency serving immigrant and racialised women through settlement, counselling and related programmes. Its own programme overview distinguishes funded language interpretation from fee-for-service translation or interpretation requests; not every service is universally free. Current local requests receive a security-related Not Acceptable response, while the own indexed main and contact pages corroborate the address and phone. Those pages do not publish regular reception hours, so arrange the appropriate confidential contact before visiting.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Nonprofit information service answering practical Ontario newcomer questions about housing, employment, education, health and immigration-related matters. It provides articles and routes to services, with topic-specific update dates that should be checked for changing rules. General information is different from a provider’s admission decision or legal representation. Use the relevant federal, provincial or local authority for current application requirements, especially when a deadline or status-specific condition is involved.
Address
Online directory
Telephone | Fax
Online directory
Opening hours
Online directory
More information
Federal directory of funded settlement and language-related providers, with filters for service language, format and need. The current page explains status-specific eligibility and April 2026 limits affecting the access period for economic-class permanent residents; it does not offer every service to all temporary residents. Quebec providers use a separate route. Contact a listed agency to confirm actual service, documents and availability; the directory is not a booking or a guarantee of free participation.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Local partnership website with settlement-sector initiatives, community connections and resources supporting a welcoming Ottawa. It brings together English- and French-speaking organisations and can help a newcomer understand the local support network. A partnership publication or event is different from direct individual settlement intake, legal advice or guaranteed employment. Check the responsible member organisation and current event date before relying on a programme or arranging a visit.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Public broadcaster’s English-learning resources with grammar, pronunciation, vocabulary, listening and courses organised by level. Self-directed digital practice can complement a funded local class, especially while waiting for assessment or placement. It is not an immigration-language test, a Canadian qualification or personalised instruction, and no examination score or proficiency outcome is guaranteed. Check the particular resource and its access conditions; no account or paid product was used.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Public English-learning site with beginning, intermediate and advanced material, videos, podcasts and listening or vocabulary activities. It offers useful self-directed American-English practice alongside local Canadian instruction, but it does not replace a language assessment, certified examination or a settlement adviser. The current public resource categories were read directly; an archived lesson’s publication date is separate from the website check. No subscription, login or purchase was tested.
Address
Online service
Telephone | Fax
Online service
Opening hours
Online service
More information
Federal explanation of temporary health coverage for specified eligible refugees, claimants and other listed groups. Coverage, duration and registered-provider requirements depend on status and benefit type; it is separate from Ontario OHIP. The current own guide describes basic coverage and cost sharing for specified prescription or supplemental benefits, so universal free care is not claimed. Read the current benefit limits and provider route; own indexed content supplements local transport failure without making an individual coverage decision.