City: GB / Bristol
Useful contacts for jobs, language courses, public authorities, residence, housing, family, health, transport, businesses, universities and social services in Bristol.
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Jobs | Training | Careers

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Universities | Colleges

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Libraries

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Family | Youth

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Health

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Housing

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Public transport

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Business | Enterprise

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Immigration | Public authorities

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More services | Integration

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Jobs | Training | Careers
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Address

Telephone/remote first contact; coaching venues and events are arranged individually for Bristol residents

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Telephone | Fax

0117 3321500

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Opening hours

Not available

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More information

Free council-linked coaching supports Bristol residents aged 18 or over who are unemployed, employed or self-employed. Help includes CVs, applications, interviews, career goals and appropriate referrals. The current Bristol page explicitly excludes people with no recourse to public funds because of funding rules. Enquiries may take several days at busy times; there is no published universal walk-in venue or response-time guarantee.


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Address

2nd Floor, Eden House, Eastgate Office Park, Eastgate Road, Bristol BS5 6XX

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Telephone | Fax

0117 9540433; Bristol out-of-hours contact 073115 43354

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Opening hours

Not available

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More information

ACH offers free career advice for refugees and migrants, including choosing courses, CVs, applications, interview practice, volunteering and links to employers. Call or visit the local office to arrange a session; the organisation’s housing out-of-hours contact is not a promise of overnight career advice. Multilingual handouts are available. Confirm appointment availability and any programme eligibility before travelling.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Browse current community courses and local venues, including practical skills, digital learning and ESOL conversation opportunities. The calendar publishes individual dates and times rather than one office timetable; some courses have learner eligibility, enrolment or fee conditions. Current listings include library conversation clubs with contact 07768 500673. Check the individual event, venue and holiday dates instead of assuming every listing is a free accredited qualification.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Use the council’s official recruitment route to find public-service vacancies, application guidance and optional alerts. School and education-authority jobs are linked separately, while some posts are restricted to existing employees. Check each closing date, role specification, working arrangement and right-to-work requirement. The council currently warns of possible response delays after a resolved City Hall incident; this does not mean all vacancies or premises are closed.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

This council service brings together employment support, community learning, post-16 pathways, construction apprenticeships and programmes for people with health conditions or learning difficulties. Use it to identify the relevant local programme rather than assuming one eligibility rule covers all projects. Leisure-learning classes can be fee based, while specified employment programmes are funded; verify the current programme, referral route and actual delivery venue.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Future Bright offers free career coaching for people aged 18 or over living in Bristol, Bath and North East Somerset or South Gloucestershire who are in paid work, including self-employment or zero-hours work. Coaching normally runs for three to six months and includes career planning and appropriate referrals. Eligibility evidence is required; support varies by person. Registering interest is not an immediate appointment or guarantee of funded training.


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Address

Telephone advice; no walk-in office associated with this listing

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Telephone | Fax

0300 1231100; Relay UK 18001 0300 1231100

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Opening hours

Mon–Fri 08:00–18:00.

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More information

Acas gives free, impartial employment-law and workplace guidance to workers and employers in Great Britain. Call charges can depend on your phone provider. Interpreters can be requested, and accessible contact options are published. Advisers explain options but do not take sides, give a legal opinion or represent you. Keep employment documents and questions ready; tribunal or conciliation deadlines should not be ignored while seeking general advice.


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Address

Telephone/online careers support; not a public Bristol walk-in desk

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Telephone | Fax

0800 0720288

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Opening hours

Mon–Fri 08:00–18:00; closed weekends and bank holidays.

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More information

The current National Careers Service help page directs residents of England aged 18 or over to a DWP careers adviser and publishes this new contact route. Younger people are directed to education providers, local authorities or the appropriate DWP support instead. Online job profiles and skills resources remain available. Do not rely on an old careers-service telephone copied from previous city files; check the live official guidance before calling.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Search current apprenticeship vacancies by occupation and location and compare employer, training provider, level, pay and closing date. Bristol is in England, where this official service applies; the devolved nations have separate arrangements. An apprenticeship is employment with training, not an automatically funded college place for every applicant. Check age, residency, prior learning and right-to-work conditions on the individual vacancy.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The government’s job-search entry point covers full- and part-time work in England, Scotland and Wales, with a separate Northern Ireland service. The former Find a Job host currently redirects to DWP’s Work Hub; use the official GOV.UK entry to reach the current system. Inspect the employer, vacancy terms and application deadline and watch for recruitment scams. No application, account creation or personal-data submission was tested.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Scope explains employment programmes for working-age disabled people, including UK-wide Support to Work and self-paced CV or interview learning. Its Working on Wellbeing programme is specifically for Wales and should not be assumed available to a Bristol resident. Read the eligibility for the programme you choose and ask about accessibility and availability. This listing is an online programme directory, not a promise of a local face-to-face appointment.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Read the official conditions for practical workplace help, communication support at interviews and mental-health support. Assistance depends on assessed needs, eligibility and the type of work; some costs may need to be paid before reimbursement. The scheme is not a substitute for an employer’s legal responsibilities or an automatic grant for all equipment. Review the current rules and application process before incurring costs or making commitments.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Explore job profiles, transferable skills and nearby or online courses before choosing training. Occupation descriptions and earnings information help with planning but do not guarantee a vacancy, salary or qualification recognition. The current service also links to the DWP adult careers support route. Compare several occupations and verify a provider’s current course dates, fees, entry requirements and Bristol delivery location.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Check the official age-related and apprentice minimum-wage rates and the date each rate applies. Apprentices have specific conditions; a job title alone does not determine which rate is lawful. The guide is useful when assessing an offer but is not individual legal advice or a guarantee about take-home pay. Keep hours and pay records and use Acas or the official reporting routes if you need help with a workplace concern.




Universities | Colleges
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Address

Student Services, upper ground floor, Senate House, Tyndall Avenue, Bristol BS8 1TH

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Telephone | Fax

0117 9289000 switchboard; 0117 4283000 Student Services

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Opening hours

Student Services desk Mon–Fri 09:00–16:00; telephone Mon–Fri 09:00–16:30. Academic buildings and admissions have separate arrangements.

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Explore undergraduate, taught postgraduate and research programmes across a broad research university. The listed Senate House desk is Student Services, not a guaranteed admissions interview or a university-wide opening timetable. The university says the desk reopened on 7 September 2026 after summer closure. Course requirements, fees, international qualifications and application deadlines must be checked for the specific programme.


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Address

Frenchay Campus, Coldharbour Lane, Bristol BS16 1QY; Information Point D Block, 1D11

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Telephone | Fax

0117 9656261 switchboard; 0117 3283333 UK admissions; 0117 3286644 international; 0117 3285678 Information Point

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Opening hours

Frenchay Information Point term time: Mon–Thu 08:30–18:30, Fri 08:30–18:00. Vacation: Mon–Thu 08:30–17:00, Fri 08:30–16:30.

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UWE offers a broad range of undergraduate, postgraduate and professional courses. Frenchay is outside Bristol City Council’s boundary in the surrounding urban area; Glenside and City Campus have different locations and hours. The supplied timetable is for the Frenchay Information Point, not lessons or all university offices. Direct admissions enquiries to the appropriate UK or international team and check entry and funding requirements individually.


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Address

WISE Campus, New Road, Stoke Gifford, Bristol BS34 8LP; other course sites include Bristol School of Art, Queens Road BS8 1PX

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Telephone | Fax

0117 9092376 HE admissions; 0800 0567253 WISE campus

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Opening hours

HE telephone Mon–Fri 09:00–17:00; campus visits/tours by appointment only. WISE site: Mon–Thu 08:00–21:15, Fri 08:00–17:30, Sat 08:30–16:00, Sun 08:30–20:00.

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This further-education college’s university centre offers higher-education routes, with courses taught at several specialist sites. WISE is in Stoke Gifford, outside the city boundary; confirm the actual teaching campus and awarding body for your course. Telephone admissions hours, site/facility opening and appointment-only tours are different. The contact page contains generic placeholder FAQ text, which is not used as evidence about course recognition or delivery.


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Address

St James House, Moon Street, Bristol BS2 8QY

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Telephone | Fax

0344 2646666 enquiries; 01273 840346 Bristol directions/international enquiries

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Opening hours

Not available

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More information

BIMM is a specialist fee-charging provider in music performance, production, songwriting, events and the music business. Its current directions page locates the Bristol campus at St James House, Moon Street, and warns that there is no campus parking. Compare auditions or portfolio requirements, programme fees and funding before applying. Open days and teaching access are scheduled separately; the checked own pages do not publish a regular campus reception timetable.


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Address

Main reception, 2 Mitchell Lane, Bristol BS1 6BU

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Telephone | Fax

0117 3259290 Bristol campus; 0161 5526467 admissions

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Opening hours

Not available

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More information

This specialist fee-charging institute offers undergraduate and postgraduate routes in music production, live sound and sound for screen or games. The Bristol campus has studios and specialist facilities; it is not a general municipal college or public library. The own contact page supplies a separate Bristol campus number and central admissions line. Arrange a tour or open-day visit and verify the course’s awarding arrangement, fees and entry requirements.


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Address

Temple Circus, Temple Way, Bristol BS1 6HG

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Telephone | Fax

0800 289997 prospective students; 01483 405687 student queries/support

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Opening hours

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More information

This private fee-charging university’s Bristol campus is near Temple Meads in Temple Quarter. It offers professional and academic study; check which law, business or other programme is actually delivered at Bristol rather than assuming every course runs at every campus. Open days and course-specific visits have their own schedules. Entry conditions, professional progression, fees and funding depend on the selected route; no outcome or employment guarantee is inferred.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Compare institutions, subject routes and application guidance rather than browsing only one local university. Check the teaching campus, intake, entry requirements and the current application cycle for each choice. UCAS also includes sponsored content, which should not be treated as an independent quality ranking. Application fees, deadlines and eligibility vary; this is an online planning and application service, not a Bristol admissions counter.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Use the official UK course-comparison service to compare undergraduate options and understand student-experience and graduate-outcome data. Read the explanation of the data, cohort size and publication period before interpreting results: historical averages do not guarantee an individual salary or experience. Confirm the exact course and campus with the provider, particularly where a college course has a separate degree-awarding institution.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Explore masters degrees, conversion courses, professional qualifications, PhD study and funding guidance across institutions. This is a postgraduate planning resource, not a single Bristol campus or an offer of a funded place. Compare course content, attendance mode, accreditation and application requirements directly with the provider. Sponsored listings or advertised opportunities should be assessed separately from independent guidance.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The British Council explains UK study, living costs, scholarships and differences between the four UK nations. It is useful for international applicants considering Bristol alongside other locations. Scholarship nationality, course, institution and deadline conditions vary, and funding is not automatic. Treat promotional student stories as experiences rather than promises; verify fees, visa rules and any post-study route with the responsible official service.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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Check tuition-fee and maintenance-loan rules, residence and immigration eligibility, course conditions and additional support before assuming funding is available. The official page flags changes for courses starting on or after 1 January 2027. Student Finance England is not the identical system used throughout the UK. Loans are repayable under their applicable terms; this online guide does not assess an individual application or guarantee support.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Read the English higher-education regulator’s guidance on teaching, student consumer rights, equality, harassment and raising concerns. Bristol providers fall within the English system where applicable; do not assume OfS regulates all UK nations identically. A notification to the regulator is not the same as resolving an individual complaint or refund. Check the provider’s complaints procedure and the relevant independent adjudication route.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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Before paying for a course, distinguish the teaching college from the recognised degree-awarding body. This official guide explains how to check degree-awarding powers and recognised qualifications, with different lists and arrangements across UK nations. A college may teach a valid degree awarded by another institution, but that relationship should be checked for the exact course. Recognition does not guarantee admission, funding or employment.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The Open University’s free-learning platform offers courses and study-skills resources for independent preparation. Many courses offer a digital badge or statement of participation; these are not automatically degree credits or professional qualifications. A free profile can track progress, but paid Open University degree study is separate. The local HTTP check encountered access protection; the current official web-source content was read separately and is not reported as local HTTP success.




Libraries
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Address

Deanery Road, City Centre, Bristol BS1 5TL

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Telephone | Fax

0117 9037250 general/lending; 0117 9037202 reference

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Opening hours

Mon/Wed/Fri 09:30–17:00; Tue/Thu 09:30–19:00; Sat 10:00–17:00; Sun 13:00–17:00.

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More information

The city’s central public library combines borrowing, study space, reference stock, microfilm, newspapers and public computers. Children’s, business, art and drama collections are listed separately. Computers close 15 minutes before the building; café hours are Mon–Fri 09:30–16:00 and Sat 10:00–16:00, not the library timetable. Ask the reference desk about specialist material or accessibility needs before a research visit.


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Address

Gloucester Road, Bishopston, Bristol BS7 8BN

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Telephone | Fax

0117 3576220

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Opening hours

Mon 13:00–19:00; Tue closed; Wed–Sat 11:00–17:00; Sun closed.

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More information

This council branch offers eight adult and two children’s public computers, nine laptop spaces, Wi-Fi and a bookable meeting room. The site lists level entry, automatic doors, an accessible lift and toilet, and a hearing loop. The Friends group supports the library but is not a separate municipal branch. Computers shut down 15 minutes before closing; check activity bookings and any short-notice change directly.


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Address

Bedminster Parade, Bedminster, Bristol BS3 4AQ

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Telephone | Fax

0117 9038529

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Opening hours

Mon/Wed 10:00–19:00; Tue closed; Thu–Sat 10:00–17:00; Sun closed.

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More information

Bedminster’s council library provides borrowing, computers, Wi-Fi, scanning, photocopying and a meeting room for hire. Its published facilities include a Lego club and early-years activities, whose sessions are separate from general opening. Good wheelchair access is described, but the page notes no special disabled-parking provision in the nearby Asda car park. Computers switch off 15 minutes before closing.


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Address

Northumbria Drive, Henleaze, Bristol BS9 4HP

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Telephone | Fax

0117 9038541

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Opening hours

Mon/Tue/Thu 11:00–17:00; Wed/Fri 13:00–19:00; Sat 10:00–17:00; Sun closed.

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More information

Henleaze is a public council library with Wi-Fi, computers, large-print and large-key keyboards, scanning and photocopying. Bicycle stands and a small rear car park are described. The page still carries an exceptional 31 July early-closure notice; that dated exception is not substituted for the regular timetable. Computers stop 15 minutes before closing and the council advises checking its channels for short-notice changes.


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Address

Baptist Mills Court, Easton, Bristol BS5 0FJ; satnav postcode BS5 0YL

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Telephone | Fax

0117 9223001

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Opening hours

Mon/Wed 13:00–19:00; Tue/Fri 11:00–17:00; Thu closed; Sat 10:00–17:00; Sun closed.

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More information

This Easton council library includes Business & IP Centre provision, public computers, Wi-Fi and rooms or a computer suite for hire. Saturday craft drop-in is 10:30–16:30; the term-time Wednesday Code Club is 17:30–18:30 and needs booking. The council specifically recommends BS5 0YL for satnav rather than the postal postcode. An old 12 September lunchtime closure is not a current weekly restriction.


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Address

Princess Victoria Street, Clifton, Bristol BS8 4BX

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Telephone | Fax

0117 9038572

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Opening hours

Mon/Fri 10:00–14:00; Tue/Thu/Sat 13:00–17:00; Wed/Sun closed.

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More information

Clifton’s public branch provides borrowing, computers, Wi-Fi, photocopying and scanning, with a meeting room available to hire. General opening is limited and Wednesday is closed, so it is not an all-day study venue throughout the week. Bicycle stands are in the front courtyard and the council warns that car parking is difficult. Public computers shut down 15 minutes before closing; ask about current children’s sessions separately.


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Address

Hockeys Lane, Fishponds, Bristol BS16 3HL

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Telephone | Fax

0117 9038560

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Opening hours

Mon/Tue/Fri/Sat 10:00–17:00; Wed closed; Thu 11:00–19:00; Sun closed.

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Fishponds library offers public computers, Wi-Fi, scanning and accessible equipment. Its page lists booked IT support on Monday 11:00–13:00, a term-time Thursday coding club 17:30–18:30, and Saturday craft 13:00–14:00. Reading and knitting groups have separate dates and space arrangements. These activity times do not extend general opening; computers close 15 minutes before the library does.


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Address

Filton Avenue, Horfield, Bristol BS7 0BD

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Telephone | Fax

0117 9038538

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Opening hours

Mon/Tue 11:00–17:00; Thu/Sat 10:00–17:00; Wed/Fri/Sun closed.

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More information

This neighbourhood council library has borrowing, public computer access and photocopying, with a small car park and bicycle stands beside the building. The page’s special staff-absence closure on Thursday 20 August is dated and is not presented as a weekly lunch closure. The regular timetable has no Wednesday or Friday session. Check current access and activities directly; computers stop 15 minutes before closing.


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Address

Whiteladies Road, Clifton, Bristol BS8 2PY

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Telephone | Fax

0117 9038549

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Opening hours

Mon closed; Tue/Thu/Fri/Sat 11:00–17:00; Wed 11:00–19:00; Sun closed.

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Despite its name, the branch’s published address is on Whiteladies Road in Clifton. This council library offers computers, Wi-Fi, scanning and photocopying. Shared reading is Tuesday 14:00–15:30 without advance reading; term-time baby rhyme is Wednesday 11:30–12:00 and preschool storytime Friday 14:30–15:00. Nearby parking can be difficult. Activities and holidays should be checked separately from ordinary opening.


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Address

Church Road, St George, Bristol BS5 8AL

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Telephone | Fax

0117 9038523

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Opening hours

Staffed: Mon 15:00–19:00; Tue/Thu 10:00–14:00; Wed/Fri 13:00–17:00; Sat 11:00–17:00; Sun closed.

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St George is a council library with computers, Wi-Fi, scanning and photocopying. It also offers Extended Access after a separate application: unstaffed entry is not automatically included for every cardholder. Tuesday IT support is listed 10:30–12:30; the third-Thursday reading group 18:00–19:00 falls in Extended Access time. The hours supplied here are staffed hours, not a promise of unrestricted evening access.


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Address

Southmead House, 256 Greystoke Avenue, Bristol BS10 6BQ

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Telephone | Fax

0117 9038583

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Opening hours

Tue/Wed/Sat 11:00–17:00; Fri 13:00–17:00; Mon/Thu/Sun closed.

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More information

This council branch includes Business & IP Centre provision, computers, Wi-Fi, scanning and photocopying. Level entry, an automatic door, accessible toilet, adjustable computer table and disabled parking are described. An old notice about no computers or Wi-Fi on Friday 21 August is not evidence of an ongoing outage. Check current equipment availability before relying on it for an application or study session.


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Address

Peterson Avenue, Hartcliffe, Bristol BS13 0BE

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Telephone | Fax

0117 9038568

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Opening hours

Mon/Thu/Fri 13:00–17:00; Wed 10:00–14:00; Tue/Sat/Sun closed.

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Hartcliffe’s council library provides borrowing, computers, Wi-Fi, scanning and photocopying, with large-print equipment and a Duplo session among its listed facilities. It has no routine Tuesday or weekend opening. Bicycle stands are directly outside the community building and disabled bays are described nearby. Computers shut down 15 minutes before closing; telephone first for event dates, access needs or holiday changes.


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Address

Stockwood Road, Stockwood, Bristol BS14 8PL

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Telephone | Fax

0117 9038546

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Opening hours

Staffed: Mon/Tue/Thu 13:00–17:00; Wed/Fri 10:00–14:00; Sat 11:00–17:00; Sun closed.

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More information

Stockwood offers council library borrowing, scanning, Wi-Fi and colour or black-and-white printing for which charges apply. Extended Access requires its own arrangement and is not the staffed timetable shown here. The page’s maintenance interruption on Monday 19 October concerned unstaffed morning access, not routine staffed closure. Check future notices and computer availability; public computers stop 15 minutes before closing.


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Address

St Pauls Learning Centre, Grosvenor Road, St Pauls, Bristol BS2 8XJ

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Telephone | Fax

0117 9145489

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Opening hours

Mon/Tue/Thu 13:00–17:00; Wed 10:00–14:00; Fri/Sun closed; Sat 11:00–16:30.

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This council library is inside St Pauls Learning Centre, not a separate university library. It provides borrowing, Wi-Fi and scanning, with an accessible centre entrance and toilet elsewhere in the building; staff can help at the library door. A staff-absence closure on 17 October 2026 is a dated exception, not a permanent Saturday reduction beyond the published 16:30 close. Computers stop 15 minutes before closing.




Family | Youth
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Address

Telephone access to East/Central Bristol hubs; choose the actual Bannerman Road, Barton Hill, Oldbury Court, St Anne’s Park, St Paul’s or St Werburgh’s venue before visiting

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Telephone | Fax

0117 9223189

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Opening hours

Telephone/contact Mon–Fri 08:30–16:30; leave a message outside these hours. Individual venue activities have their own times.

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The council’s family-hub team helps families find local support, activities and suitable services close to home. The published contact hours are for the regional team, not opening times for all six named buildings. Ask for the right venue or a Navigator appointment before a journey. Referrals require discussion and consent from the family; membership and some activities have separate arrangements, and support is not an automatic place on every course.


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Address

The Station, Silver Street, Bristol BS1 2AG

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Telephone | Fax

0117 9477948

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Opening hours

Room/venue hire enquiries Mon–Fri 09:00–17:00; Sat hires on request; Sun closed. Tenants Mon–Fri 09:00–18:00. Youth activities follow the event calendar.

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This city-centre youth and community space serves young people aged 11–25, with individual projects using narrower ages. Current listings include a free Friday drop-in/chat 14:00–20:00 for ages 11–25 and Tuesday Make Space 18:00–20:00 for ages 13–19; confirm the dated event. Hire and tenant hours are not youth drop-in hours. Some activities are just-turn-up and others need booking, so check the project rather than assuming unrestricted access.


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Address

8–10 West Street, Old Market, Bristol BS2 0BH; other project locations only as instructed

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Telephone | Fax

0808 8089120 Bristol; 07399 468401 North Somerset enquiries only

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Opening hours

Bristol hubs: Mon 16:00–19:00; Sat 10:00–13:00. Switchboard Tue–Thu 14:00–17:00. Yate hub Wed 15:30–17:30 is outside Bristol.

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OTR offers young people ways to discuss wellbeing and find suitable projects or support. Its Bristol hub sessions are distinct from limited telephone hours and booked groups. The current own contact page says to attend the address given after sign-up; some sessions use Perry Road or Horfield Road instead of West Street. Accessibility varies within the building and the page explains the step-free bathroom route. This is not a 24-hour crisis or emergency clinical service.


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Address

Telephone access to Avonmouth, Long Cross, Sea Mills and Southmead family hubs; confirm the individual venue for a visit

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Telephone | Fax

0117 9223779

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Opening hours

Telephone/contact Mon–Fri 08:30–16:30; individual activities and booked meetings have separate times.

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More information

The North Bristol family-hub contact team connects families with information, local activities and appropriate support. Its own page identifies four hubs and publishes regional enquiry hours rather than a universal building timetable. Tell the team which area you live in and what help you need so they can identify the appropriate venue or Navigator. Referrals and information sharing require family consent; availability and eligibility depend on the specific service.


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Address

Telephone access to Bedminster, Bishopsworth, Hartcliffe, Inns Court and Stockwood family hubs; ask which site hosts the activity

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Telephone | Fax

0117 9222150

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Opening hours

Telephone/contact Mon–Fri 09:00–16:30; leave a message outside these hours. Activity venues and sessions vary.

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More information

The council team supports access to family information and local activities in South Bristol. The page describes six hubs but currently names five; this listing does not invent a missing site. Its phone opening starts at 09:00, unlike the northern and eastern teams. Ask for the actual venue, timetable and any booking or referral requirement. A regional enquiry number is not evidence that all hubs provide every service or accept walk-ins throughout the day.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Find neighbourhood youth clubs and check their individual ages, sessions, membership arrangements and activity costs. Young Bristol describes work with young people aged 8–25, but each programme has its own range and timetable. The charity’s current office is at BS14 Youth Centre, not the older central-Bristol addresses sometimes found in directories; central enquiries are 0117 9292513. Office contact is not the opening timetable of every club or holiday activity.


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Address

Telephone/remote parenting support; no Bristol walk-in office associated with this listing

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Telephone | Fax

0808 8002222

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Opening hours

Mon–Fri 09:00–21:00; weekends 10:00–15:00.

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The charity offers emotional support, information and guidance about parenting and family life in England and Wales. Advisers listen and help explore options but do not provide legal or medical advice. It is not an emergency service and connection is not guaranteed on the first call; the provider asks callers to try again if unanswered. Scotland has a different named support route, so this Bristol entry does not generalise the service to all UK nations.


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Address

Telephone/online support for parents and main carers; no local walk-in service

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Telephone | Fax

0808 8025544

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Opening hours

Phone Mon/Thu/Fri 09:30–16:00; Tue/Wed 09:30–18:00. Online chat Mon–Fri 09:30–16:00.

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Parents and main carers can discuss concerns about a child or young person’s mental health and ways to find appropriate support. Current telephone hours are longer on Tuesday and Wednesday than the other weekdays; chat has a separate timetable. Translation can be requested through the service arrangements. This is not a crisis service or an individual diagnosis, and a response or specialist appointment is not guaranteed immediately.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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Find local information on special educational needs and disabilities, EHC assessments and plans, education, autism support, events and relevant services for children and young people aged 0–25. This is the council’s online information and service directory, not a promise that a particular assessment, grant or school place will be awarded. Check the specific service’s eligibility, referral process and current contact details, and seek independent advice where needed.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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Compare online and local parenting programmes by children’s ages and family needs. The current council list describes free specified programmes of different lengths, including expectant-parent, early-years and behaviour-support groups. A catalogue entry is not a confirmed place or a single venue timetable. Check start date, referral or booking, accessibility and any childcare arrangements directly with the course organiser before making plans.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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Use the official local admissions routes for a first reception place, Year 7, in-year moves, specialist provision and appeals. The correct process depends on the child’s age, circumstances and intended school; an application does not guarantee a preferred place. Check the current school year, deadlines and evidence requirements rather than relying on an old timetable. Schools outside Bristol and post-16 provision may use different authorities or application systems.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Explore this national charity’s information on education, benefits, finances, childcare, social care and family support. Its online guides, conditions library and workshop information are separate from bookable Listening Ear telephone appointments and individual helpline advice. Rules can differ across UK nations and family circumstances. Use Bristol’s local services for local referrals and seek current specialist guidance before relying on a funding or legal entitlement.


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Address

Telephone/online counselling; no Bristol walk-in office associated with this listing

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Telephone | Fax

0800 1111

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Opening hours

Phone/online support: 24 hours daily. BSL SignVideo: Mon–Fri 08:00–20:00; Sat 08:00–13:00.

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Young people can talk about worries by phone or online. Confidentiality has safeguarding exceptions, and nighttime conversations or waiting times can differ. Call 999 in an emergency. Local requests met access protection; the official current web page was read separately, including the contact times and confidentiality explanation. That separate evidence is not reported as a successful local HTTP content check; no account or counselling session was tested.


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Telephone/remote child-protection advice; no local walk-in office

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Telephone | Fax

0808 8005000

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Opening hours

Phone Mon–Fri 10:00–16:00. Written contact window 11:00–16:00 daily. BSL section separately lists Mon–Fri 08:00–20:00, weekends 09:00–18:00; confirm accessibility availability.

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Adults can discuss a child’s safety with specialist staff, who may refer safeguarding concerns onward. The current page gives shorter main telephone hours than older directories, and its BSL section lists a different window; these are kept distinct. For immediate danger call 999, and worsening concerns should go directly to police or local children’s services. Local HTTP access was protected; the own current web-source content was checked separately, without submitting a concern or any personal data.




Health
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Address

Upper Maudlin Street, Bristol BS2 8HW; adult ED level 3, A333

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Telephone | Fax

0117 9230000 switchboard; 0117 3421000 ED; 0117 3426888 appointments

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Opening hours

Adult A&E: 24 hours daily, age 16+. Adult ward visits: up to two visitors at a bedside at any time, subject to care needs and ward instructions. Clinics by appointment.

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This city-centre public hospital is now part of Bristol NHS Foundation Trust, formed on 1 July 2026. Adult A&E hours are confirmed on the current NHS department listing; under-16 emergencies use the adjacent children’s department. Call 999 for a life-threatening emergency. The new location page names Rowlands outpatient pharmacy, so an older Boots reference is not treated as current. Parking help is 0117 3420661/0667, Mon–Fri 09:00–17:00; security 0117 3242945 is 24-hour. Confirm the ward or clinic before visiting.


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Address

Gate 35, Level 0, Brunel building, Southmead Hospital, Southmead Road, Bristol BS10 5NB

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Telephone | Fax

0117 4145100 / 0117 4145101 ED; 0117 9505050 switchboard

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Opening hours

Emergency department: 24 hours daily; no appointment needed for assessment. This is not the outpatient or ward-visiting timetable.

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More information

The public emergency department is reached at the rear of the Brunel building or through the atrium. Its own contact page confirms a 24-hour walk-in emergency service and the two direct department numbers. The provider advises that life-threatening emergencies in children under 16 go to Bristol’s children’s hospital or 999. Parking charges apply and the ED car park is reached from Dorian Way. Parking assistance is 0117 4143334, Mon–Fri 07:00–16:00; routine clinical appointments follow their own instructions.


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Address

South Bristol NHS Community Hospital, Hengrove Promenade, Bristol BS14 0DE; satnav BS14 0DB

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Telephone | Fax

0300 1246260 UTC; 0117 3429650 hospital

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Opening hours

Daily 08:00–20:00, including weekends. Access may be restricted or triage-only at high demand.

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Sirona’s NHS urgent treatment centre provides local assessment for suitable urgent, non-life-threatening problems. The own page allows arrival during opening or an NHS 111-arranged appointment, but warns that high demand or seriously ill patients can restrict access. This is not a 24-hour A&E department. Call 999 for life-threatening emergencies; use 111 if unsure where to go. The hospital café and booked outpatient services have different hours.


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Address

Upper Maudlin Street, Bristol BS2 8BJ

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Telephone | Fax

0117 9230000 switchboard; 0117 3428460 reception; 0117 3428065 Family Information Room

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Opening hours

Paediatric ED: 24 hours daily. Reception: legacy own page inconsistently states Mon–Fri 08:00–16:00 and 09:00–17:00; confirm by phone. Visits: ask the child’s ward.

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This public children’s hospital provides local and specialist services. Emergency care is separate from reception, planned clinics and family visiting. The new trust page confirms the current location and switchboard; the still-live detailed page gives conflicting reception hours, so neither is silently treated as definitive. One parent’s overnight bed is generally described, with intensive-care and short-stay surgery exceptions. Ask about interpreting and family support; call 999 for a life-threatening emergency.


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Address

Lower Maudlin Street, Bristol BS1 2LX

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Telephone | Fax

0117 9230000 switchboard; 0117 3424174 existing outpatient appointments

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Opening hours

Specialist ophthalmic emergency department: daily 08:30–16:30. Routine clinics by referral/appointment; not a 24-hour general A&E.

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The hospital provides specialist NHS eye services. The own emergency page distinguishes eye emergencies from repeat prescriptions, second opinions and non-urgent problems, which should use the appropriate routine service. The new location page gives the current hospital address; its café hours are not emergency opening hours. Check the clinical team or 111 outside the specialist emergency timetable. Existing outpatient appointments have a separate contact number.


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Address

Within Boots, 59 Broadmead, Bristol BS1 3EA

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Telephone | Fax

0117 9549828 reception; out of hours 111

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Opening hours

Mon–Fri 08:00–18:30; Sat 09:00–13:00 pre-booked appointments only; Sun closed.

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The practice provides NHS general medical services in the city centre, with registration and appointment arrangements on its own site. Saturday is explicitly pre-booked only and should not be advertised as an unrestricted walk-in clinic. The current homepage says the second floor is reopening after maintenance, while an older disruption item remains visible; ask about access and the room for your appointment. Lift access is described; urgent out-of-hours care is via 111.


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Address

Central Health Clinic, Tower Hill, Bristol BS2 0JD

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Telephone | Fax

0117 3426900

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Opening hours

Clinic by appointment: Mon/Tue 08:45–16:30; Wed 10:45–18:00; Thu–Sat 08:45–12:00. Phone: Mon/Tue 09:00–17:00; Wed 11:00–16:00; Thu–Sat 09:00–13:00. See dated exceptions.

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Yuno provides local sexual-health assessment and care; Central Health Clinic is appointment-only, not a walk-in service. For 19–23 October 2026 the provider says clinic and phone opening is one hour later than advertised because of IT work. It also lists closure on 6 November for staff training. Phone and clinic hours differ. Other Bristol clinics, online self-testing and pharmacy options have their own eligibility; do not assume a home test replaces a symptomatic clinical assessment.


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Address

3rd Floor, The Station, Silver Street, Bristol BS1 2AG

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Telephone | Fax

0117 9290090

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Opening hours

Appointment-only: Mon/Tue/Thu 12:00–20:00; Sat 14:00–18:00; Wed/Fri/Sun closed. 19–23 October 2026 opening is one hour later per Yuno notice.

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This youth-specific sexual-health clinic is provided through the Yuno partnership for people aged 24 and under. Book before attending. Monday 18:00–20:00 is limited to asymptomatic screening; the provider explicitly says it offers PrEP but not PEP at this clinic. Other clinical needs and out-of-hours enquiries use the appropriate Yuno or NHS 111 route. The Station’s general building, youth-club and hire hours are not this clinic’s appointment timetable.


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Address

1 Trinity Quay, Avon Street, Bristol BS2 0PT

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Telephone | Fax

0117 3746647 patient administration; 0117 3746648 school office

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Opening hours

Treatment term time: Mon/Tue/Thu/Fri 09:00–17:00; Wed 09:00–12:30. Treatment-page phone Mon–Fri 08:30–16:30; contact page lists enquiries 09:00–17:00. Closed weekends/bank holidays.

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This university clinical-training facility explicitly says it has no NHS delivery contract and accepts only suitable patients for supervised student training. It is not the hospital dental service and cannot accept walk-ins or out-of-hours emergencies; use NHS 111 for urgent dental access. Confirm appointment and charges or treatment conditions individually. Published phone/enquiry times differ between own pages. Roadworks affect Avon Street 26 October–1 November and Broad Plain 2–29 November 2026.


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Address

Unit 1, Avonmeads Retail Park, St Philips Causeway, Bristol BS2 0SP

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Telephone | Fax

0117 9728056

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Opening hours

Mon–Sat 09:00–13:00 and 14:00–21:00; Sun 11:00–17:00. Confirm bank-holiday and rota opening before travel.

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The current NHS pharmacy profile, last confirmed 25 June 2026, includes a daily 13:00–14:00 closure Monday to Saturday. This is more specific than an older regional table showing continuous 09:00–21:00 opening. It is a commercial pharmacy providing relevant NHS services as well as retail sales; stock, service eligibility and prescription charges vary. These are pharmacy hours, not the separate Boots optician’s timetable. Use the NHS finder or 111 for current out-of-hours needs.


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Address

Telephone first; treatment centre is selected after assessment, not a walk-in visit to the administrative office

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Telephone | Fax

111 urgent access; 0117 9370900 BrisDoc administration; 0117 9370908 patient feedback

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Opening hours

NHS 111 access: 24 hours daily. BrisDoc administration Mon–Fri 09:00–17:00; treatment-centre appointments as arranged.

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SevernSide provides integrated urgent care in Bristol, North Somerset and South Gloucestershire, including access to appropriate out-of-hours treatment centres. Contact NHS 111 first; do not choose a centre and assume it accepts unscheduled attendance. The published Osprey Court address is an administrative/feedback address, not an emergency clinic. Call 999 for a life-threatening emergency. Administrative and complaints numbers are separate from urgent patient access.


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Address

Telephone/remote assessment; the appropriate local team or place is identified by NHS 111

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Telephone | Fax

111, select the mental-health option; immediate danger 999; Samaritans listening 116123

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Opening hours

Urgent NHS 111 access: 24 hours daily. Samaritans: 24-hour listening support; not a substitute for emergency clinical care.

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For Bristol in England, the current NHS page directs people needing urgent mental-health help to 111 and its mental-health option, or an urgent GP appointment. It does not require reliance on conflicting old local crisis numbers. If life is at risk or someone cannot be kept safe, the official route is 999/A&E. This directory does not diagnose or recommend individual treatment. The page’s review date is overdue, so current local assessment and instructions remain important.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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NHS 111 online directs people in England to the appropriate urgent service without providing a diagnosis. Symptom guidance is for age five and over; call 111 for a younger child or where the official guidance recommends telephone assessment. It also offers routes for dental, mental-health, sexual-health and medicine enquiries. It cannot issue fit notes or manage unrelated appointments. Call 999 for a life-threatening emergency; no symptom form or personal information was submitted during research.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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Search by Bristol postcode to find pharmacies, their current contact details, opening sessions and available services. For late, Sunday or bank-holiday needs, check the exact date and telephone the pharmacy before travelling; an old rota or continuous retail-store timetable is not proof that its dispensary is open. NHS 111 can advise about urgent medicines when routine services are closed. Stock, prescribing eligibility and exemptions from charges must be checked individually.




Housing
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Address

Citizen Service Point, 100 Temple Street, Bristol BS1 6AG

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Telephone | Fax

0117 3526800 Homelessness Prevention Team; 01454 615165 emergency duty outside working hours

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Opening hours

Citizen Service Point Mon/Tue/Thu/Fri 09:00–17:00; Wed 10:00–17:00; closed bank holidays. Emergency duty outside working hours.

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Seek advice early if you may lose your home. The council directs people with nowhere to stay tonight or at risk within 56 days to its Citizen Service Point after considering its advice routes. An initial interview and any later housing-adviser appointment are distinct; no accommodation or same-day outcome is guaranteed. Bring relevant tenancy, income, health, identity or immigration evidence if available. Social housing is severely limited and waiting can take years.


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Address

Brunswick Court, Brunswick Square, Bristol BS2 8PE

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Telephone | Fax

0344 5151778 new local legal appointments; 0808 8004444 national emergency helpline

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Opening hours

Local legal appointments/enquiries Mon–Fri 09:00–17:00. National emergency helpline Mon–Fri 08:00–17:00; closed weekends/bank holidays.

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Shelter’s local legal team helps with eligible Legal Aid housing cases, including relevant court proceedings or challenges to homelessness decisions. An appointment is required and the local number is for new legal appointments only. The separate national helpline prioritises homelessness, unsafe housing or threatened loss of a home. Eligibility and capacity are assessed individually; use current online advice if the line is closed or unavailable, and do not miss legal deadlines.


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Address

Telephone advice; Easton Business Centre, Felix Road, Bristol BS5 0HE is postal only, not a drop-in office

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Telephone | Fax

0117 9351260

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Opening hours

Advice line Thu 14:00–16:00. Other face-to-face sessions have their own dated calendar.

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Housing Matters gives independent housing and homelessness advice. Its current advice-line page lists only Thursday 14:00–16:00 and says it is not accepting advice enquiries by email; an old 11 June closure notice is not treated as a permanent closure. Do not visit the postal office for advice. The separate drop-in calendar lists neighbourhood sessions and booking conditions, including restricted Barton Hill/Lawrence Hill BOOST places; confirm the exact date and venue.


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Address

Nelson House, Nelson Street, Bristol BS1 2JT

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Telephone | Fax

0117 3327111 / 0800 0354213 Youth MAPS; 0117 3178800 general 1625 enquiries; 0117 9276600 existing residents’ out-of-hours support

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Opening hours

Youth MAPS contact 09:00–17:00 as published; confirm the day and appointment arrangement before attending. Existing-resident out-of-hours line is separate.

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1625 Independent People directs Bristol young people who are homeless or at risk to Youth MAPS. The page distinguishes self-access for ages 16–21 from professional referral information for ages 22–24; ask which route applies. The office is at Nelson House, not the charity’s Kingsley Hall headquarters. Support may include safely remaining at or returning home and planning a move, rather than immediate accommodation. South Gloucestershire uses a different office and timetable.


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Address

1 New Street, Bristol BS2 9DX

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Telephone | Fax

0117 4070330 Bristol outreach

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Opening hours

New-to-rough-sleeping drop-in Mon/Thu 10:00–12:00; phone Mon–Fri 09:00–17:00; out-of-hours messages answered next working day.

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The council funds St Mungo’s rough-sleeper service and publishes this Bristol location, direct phone and first drop-in timetable. The provider’s own Bristol page confirms outreach, prevention and specialist accommodation work, but its London general-enquiry address is not substituted for the local service. Assessment determines suitable support; a contact or StreetLink alert does not reserve a bed. In immediate danger or urgent medical need use emergency services.


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Address

Night Shelter, 16 Little Bishop Street, St Pauls, Bristol BS2 9JF; guest entrance around the corner on Wilder Street

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Telephone | Fax

0117 9244604 evenings only

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Opening hours

Guest sessions Mon/Tue/Wed/Fri 20:00–21:30. Donations: Mon 08:00–10:00 and 18:30–19:30; Tue/Wed 18:30–19:30; Fri 09:00–11:00 and 18:30–19:30.

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The volunteer-run shelter offers meals, showers, clothes and basic support subject to supplies and capacity. Its twelve beds are allocated through a referral arrangement with St Mungo’s; an occasional unclaimed bed does not create a guaranteed walk-in sleeping place. Guest entry is on Wilder Street, while volunteers use Little Bishop Street. Donation hours are separate from guest sessions. The charity states it is not a professional legal-advice service.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Use the council’s current route for social-housing applications and the MyBristolHousing account, including help with 2026 account updates or reconnection. Do not use a guessed old HomeChoice domain. The council expressly warns that it cannot house everyone and waits may be several years even for high-priority applicants. Registration and eligibility assessment do not guarantee an offer; consider appropriate alternatives and contact prevention services if losing your home.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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Find council guidance on renting, landlord or property problems, damp and mould, repairs and the Renters’ Rights Act. Choose the appropriate route for a private tenant rather than a council-tenant repair form. Local reporting, inspection and enforcement depend on the issue and evidence; a report does not guarantee a particular action or deadline. Check the current legal guidance and seek housing advice before withholding rent or leaving a tenancy.


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Address

Telephone/WhatsApp advice; general office St James Court, St James Parade, Bristol BS1 3LH is not advertised as a walk-in advice clinic

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Telephone | Fax

0800 0822234 Bristol-area advice; 0117 9341400 general office

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Opening hours

Advice Mon–Fri 10:00–16:00; leave voicemail outside hours or when busy. Callback can take longer than five working days at high demand.

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The charity gives free, impartial advice on bills, cold or damp homes, heating and potential grants. Bristol, South Gloucestershire, Bath and North East Somerset and North Somerset share the listed regional advice number; other areas have different contacts. Funding eligibility and installation suitability require individual assessment. Ask about BSL interpretation where needed. General-office and advice numbers are distinct, and no grant, savings level or immediate response is guaranteed.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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Read guidance on tenancy status, eviction, deposits, rent increases, repairs, homelessness and finding somewhere to live. Select the correct UK nation; this Bristol listing concerns England. The current index reflects changed private-renting rules, so an old assured-shorthold template should not be applied automatically. Online guidance is not individual legal representation; seek local advice quickly for notices, court documents or a deadline.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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The current official guide distinguishes assured periodic tenancies from excluded licences, regulated tenancies and other arrangements. Rights and how a tenancy ends depend on the actual agreement and accommodation, including special student-housing circumstances. Do not assume older fixed-term or eviction guidance still applies after the 2026 changes. Use the current detailed pages and an adviser for an individual dispute; this directory does not determine your legal status.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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Check whether your deposit must be protected, which approved scheme holds it, the information you should receive and how disputes are handled. The current guide refers to assured periodic tenancies following changes on 1 May 2026; holding deposits and other tenancy types need separate consideration. Scotland and Northern Ireland use different schemes. A scheme listing does not guarantee full repayment, and any claim or deadline should be checked against your circumstances.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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This official guide covers landlord right-to-rent checks in England, including relevant document, online and Home Office checking routes and exceptions. It must not be generalised to Scotland, Wales or Northern Ireland. Checks should not be applied discriminatorily based on nationality or appearance. A share code and tenancy eligibility are not the same as a guarantee of housing or permission to work; seek specialist help if documents or immigration status are unclear.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Download local support guides and the current linked renters’ rights resource. The page was updated on 8 October 2026 but still labels its main service handbooks as 2025 editions; physical copies are currently out of stock. Verify each provider’s live contacts and hours rather than treating an older PDF as current evidence. The guides help with signposting and are not an emergency accommodation booking system or a guarantee of eligibility.




Public transport
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Address

Station Approach, off Bath Road, Bristol BS1 6QF; station managed by Network Rail

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Telephone | Fax

0345 7000125 GWR customer services; 0800 0223720 assistance routing; 0345 1652030 car-park operator

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Opening hours

Main entrance Mon–Fri 04:30–01:45, Sat 05:30–01:45, Sun 07:00–01:45. University entrance Mon–Sat 05:45–00:00, Sun 07:00–23:00. Ticket office Mon–Sat 06:15–21:30, Sun 07:00–21:30.

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The current station pages distinguish the new University entrance from Station Approach and the ticket office. Reservations requiring a staffed sale are listed Mon–Sat 08:30–18:00. Staff assistance is listed Mon–Sat 05:30–01:30 and Sun 08:00–01:30, separate from entrance hours; customer services are daily 07:00–22:00. Lost-property hours are Mon–Fri 08:00–18:00 and Sat 09:30–16:30. Check lifts, engineering work and your actual train before travelling; parking is chargeable.


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Address

Telephone/app booking; pickup point and destination must be within the permitted zone, not a public booking office

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Telephone | Fax

0117 4578561

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Opening hours

Booking phone Mon–Sat 05:30–21:30; closed Sundays/public holidays. Main Bristol-area zones Mon–Sat 07:00–19:00; Bristol north 05:30–21:30. Check exact zone.

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WESTlink uses booked journeys and shared pickups rather than a fixed bus timetable or universal door-to-door taxi service. Routes, trip limits, permitted zone connections, fares and concessions must be checked before booking. Mobility-related door pickup may be possible under the operator’s arrangements. North Somerset has shorter weekday-only hours, so the Bristol timetable is not applied there. A limited promotion ending 31 October 2026 is not treated as a permanent free-fare promise.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Look up the actual route, direction, stop and travel date for First’s local buses. School-day, weekend, evening, engineering and special-event patterns can differ; a route title or general service frequency is not a guaranteed departure. Check current disruption notices and ticket validity, especially for airport services. This is the operator’s online timetable directory, not a physical travel shop or a promise that every local bus is run by First.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Use the public regional travel information service to reach journey planning, live arrivals, route maps, travel updates and information across different operators. Live predictions are estimates and may differ from the timetable or actual service. Confirm stop changes and the correct council area, particularly for cross-boundary journeys. The current site is branded WEST; older Travelwest links may still be valid. No journey booking, payment or personal travel data was submitted.


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Address

Telephone/online assistance booking; meet station staff at the agreed point, not the administrative address

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Telephone | Fax

0800 1971329; Relay UK 18001 0800 1971329; WhatsApp 07890 608043 for on-day support

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Opening hours

Assist team 24 hours daily except 25/26 December. Main on-day social team Mon–Fri 06:00–19:00, weekends 07:00–19:00; page separately gives later hours for pre-booked assistance.

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More information

GWR requests at least two hours’ notice for planned assistance and arrival at the station at least 30 minutes before departure. Staff can also be asked for help on the day, but station staffing and facilities vary. The page gives different closing times for its general on-day social team and pre-booked assistance support; confirm the applicable contact if travelling late. Assistance arrangements, lift availability, mobility-device limits and train tickets should be checked separately.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

This local-council resource offers cycle-route planning and information on training, bike loans and practical cycling support in the West of England. Choose a suitable route and check current conditions rather than assuming every suggested path is traffic-free or accessible for every cycle. Loan-bike and training schemes have their own area, eligibility, booking and stock conditions. The online planner is distinct from the physical handover or training venue.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Compare Bristol-area Park & Ride sites, route links, car-park information and the operator’s current timetable. The same page includes Bath services with different evening and Sunday hours, which must not be copied onto Bristol routes. Day parking is free at most sites, not necessarily every parking arrangement or bus journey. Check the return service, overnight restrictions, ticket cost and special-event changes before leaving a vehicle.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The operator’s guide distinguishes A1 via Bristol city centre, Temple Meads and Bedminster from A2, A3 and A4 routes serving other areas. It advertises round-the-clock service except Christmas Day, but actual route departures must be checked in the linked timetable. Airport travel has special ticket and concession conditions; ordinary local passes are not universally valid. This is an online information directory, not an airport counter or a guaranteed connection to a flight.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Check whether your actual vehicle is chargeable, the zone boundary, exemptions and the official payment or appeal route. Do not assume a Bristol charge is identical to Birmingham’s or another city’s scheme, or that a diversion automatically gives an exemption. The council links its current checker and guidance. No vehicle details, penalty appeal or payment were submitted, and this listing does not decide whether an individual vehicle or journey is exempt.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The current own site says Accessible Transport 4 U stopped operating its transport service on 1 February 2023. Its successor advice/directory work helps identify other accessible options; do not treat the old “emergency booking” footer as proof that its own vehicles still run. Published advice contacts are 0117 4625913, with messages, and SMS 07773 194950. Confirm the actual operator, accessibility, cost and availability directly; no journey is guaranteed.


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Browse walking, wheeling and cycling routes and the network map for journeys or leisure trips around Bristol and beyond. The charity is now called Walk Wheel Cycle Trust, formerly Sustrans. A signed network route is not a guarantee that every section is traffic-free, level, open or suitable for a particular mobility device. Check local closures and surfaces; free route information and paid printed maps are separate offers.


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Find official DVLA routes to apply, renew, replace or update a licence and check rules for using or exchanging a non-GB licence. Bristol is in Great Britain; Northern Ireland has different licensing arrangements. Eligibility, identification, medical declarations and fees vary by transaction and individual circumstances. A foreign licence is not automatically exchangeable or valid indefinitely. No identity documents, application or payment were submitted.


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Use the official postcode route to identify the local concessionary-pass scheme. In England the general age condition differs from Wales, Scotland and Northern Ireland; the London age-60 offer is not a Bristol rule. Check the council’s current eligibility, evidence, time restrictions and validity for the actual service, especially airport travel. This is an application-information tool, not confirmation that a person or journey qualifies for free travel.


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The independent transport-user watchdog publishes research and guidance about passenger and road-user experience. It is useful for understanding service issues and the appropriate routes for raising concerns, but is not an operator’s lost-property desk, live journey planner or a guarantee of compensation. Contact the responsible operator first for an immediate disruption or booking problem and check the applicable complaint or independent review process.




Business | Enterprise
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Telephone/remote first contact; adviser meetings and programme venues arranged individually

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0117 4566955

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Telephone Mon–Fri 09:30–16:30; callback and adviser meetings as arranged.

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The publicly backed Growth Hub helps regional SMEs identify suitable business support, skills, innovation and finance programmes. New businesses, very small teams or businesses ineligible for a programme can use its start-up resources and ask for guidance. Advisers can signpost but do not guarantee grants, investment or growth. The contact page warns that lines can be busy and offers a callback route; no enquiry form or business data was submitted.


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Address

Ground floor, Bristol Central Library, Deanery Road, Bristol BS1 5TL

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0117 9223999 BIPC; 0117 9037250 library

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Library access Mon/Wed/Fri 09:30–17:00; Tue/Thu 09:30–19:00; Sat 10:00–17:00; Sun 13:00–17:00. BIPC expert sessions and workshops by separate booking.

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The council’s BIPC offers free business intelligence databases, market research, company and grant information, workshops and one-to-one sessions. It is part of the British Library national network; local points also operate in Junction 3, Knowle and Southmead libraries. The library timetable is not a guarantee that an expert is present throughout opening. General IP information is not legal advice; specialist attorney clinics require their own booking.


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Explore local start-up planning, finance signposting and premises guidance from the regional chamber and business-support organisation. This is an online resource index, not a booked consultation at Leigh Court. Programmes, membership, consultancy and export documentation can have different eligibility or fees; check the exact offer rather than assuming everything is free. Business plans and access to advice cannot guarantee loan approval, profitability or customers.


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The council identifies possible sources of business finance and links to business-rates relief information. Listed schemes include lenders and government-backed routes, not only grants; availability, borrowing costs and eligibility must be checked with the actual provider. A historic scheme mention is not proof that applications remain open. Compare current terms and seek qualified advice before making financial commitments; the directory gives no funding or investment recommendation.


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Telephone/webchat support for businesses in England; no Bristol public counter associated with this listing

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0800 9981098; WhatsApp 03330 047951 messaging only

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Mon–Fri 09:00–18:00, except bank holidays.

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The current GOV.UK page gives the England Business Support Service and links local advice through Business.gov.uk and growth hubs. Scotland, Wales and Northern Ireland have different contacts and times. Advisers can help identify information and support for starting or running a business, but a call does not guarantee a grant or replace professional tax or legal advice. The WhatsApp number is messaging-only; no enquiry or personal/business details were submitted.


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Compare sole-trader, limited-company and other structures and understand how responsibility, tax and record keeping differ. A trading name or company registration alone does not supply every licence, insurance or immigration permission needed to operate. Use the official linked steps for the structure you choose and obtain suitable professional advice for a complex situation. This is an online guide, not company-formation work performed on your behalf.


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Access official company information and guidance on incorporation, accounts, confirmation statements, identity verification and changing details. Current requirements depend on your role and the implementation timetable; do not rely on old formation checklists. A company entry is not proof of commercial reliability or a licence to trade. Use official payment and filing routes and be alert to unsolicited payment requests; no company record was changed.


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Check first whether you need to send a tax return and whether you must register or reactivate an existing account. Deadlines depend on the tax year and circumstances; the current page flags the 5 October 2026 notification deadline for the previous tax year. If a deadline may have been missed, seek current HMRC or qualified advice rather than assuming no penalty. No registration, tax calculation, account access or submission was undertaken.


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Read the current taxable-turnover tests, voluntary registration rules and special cases, including businesses established outside the UK. Turnover, taxable supplies and the relevant measurement period matter; a single sales figure is not enough to determine every obligation. Registration can create reporting and payment responsibilities. Confirm the current rules with HMRC or an appropriately qualified adviser before acting; this directory does not calculate liability.


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Find the council’s current routes for premises, alcohol, street trading, taxis, property and other local licences or permits. The required authorisation depends on the activity, location and legal conditions; starting an online application does not grant permission to operate. Check fees, supporting documents, inspections and processing arrangements for the specific licence. No form was submitted and no licence, payment or appointment was tested.


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Search official licence and certification information by activity and location, then confirm the responsible authority. The service itself warns that its list may not include every licence you need. England, devolved nations and local councils can have different responsibilities, so select the actual Bristol activity rather than applying a rule from another jurisdiction. A search result is not permission to trade or evidence that all conditions are satisfied.


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Use the official guidance and search routes for trade marks, patents, designs and copyright. These protect different things and have different registration or enforcement requirements; a company name is not automatically a protected trade mark. Check current fees and seek suitable specialist advice where rights are valuable or disputed. The IPO also warns about unsolicited payment requests. This listing does not provide a legal opinion or file an application.


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Read the regulator’s introduction to workplace risk assessment, competent help, consultation, training, welfare facilities, first aid and reporting. Basic steps may suit a small low-risk business, but specialist activities can require additional controls or a different enforcing authority. Guidance is not an inspection certificate or a guarantee of compliance. Check the actual risks and responsibilities before starting work, especially where employees or the public may be exposed.


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The regulator provides practical guidance and self-service tools for small companies, sole traders, charities, clubs and start-ups handling personal data. Check lawful use, privacy information, security and whether any data-protection fee or other obligation applies to your organisation. A completed checklist does not replace assessing your actual processing or dealing with an incident. No customer data, account details or regulatory filing was submitted during research.




Immigration | Public authorities
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Address

100 Temple Street, Bristol BS1 6AG

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0117 9222000 main switchboard

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Counter Mon/Tue/Thu/Fri 09:00–17:00; Wed 10:00–17:00; closed bank holidays. Switchboard Mon–Thu 08:30–17:00, Fri 08:30–16:30.

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The public service point provides self-service computers and staff help with council access, homelessness and specified crises. More complex needs may be moved to a booked one-to-one appointment. Telephone interpreting and BSL arrangements can be requested from staff. The council’s current banner says a City Hall incident is resolved but some responses may be delayed; it is not evidence that this Temple Street counter is permanently closed. Counter and phone hours differ.


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Old Council House, Corn Street, Bristol BS1 1JG, entrance on Broad Street; alternative Southmead Hospital, Brunel building, level 1 near gate 12, BS10 5NB

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0117 9222800

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By booked appointment only; do not attend without an appointment. Southmead currently has reduced availability; Corn Street has normal booking availability.

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Use the office for the area where the baby was born or ask about making a declaration at another eligible office. The current council page distinguishes the Corn Street and Southmead sites: certificates at Southmead must be ordered afterwards. The offices are cashless and certificate copies have a published fee. Check who can register, the deadline and evidence before booking; no appointment, certificate order, personal information or payment was tested.


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Use the official UKVI account route to view digital immigration status and produce the appropriate share code. The current guide explains what information a checker can see and that a code lasts 90 days. A code does not create permission or change the conditions of leave; employment, renting and other checks must use the correct purpose. Keep access details secure and use the error-reporting route for incorrect records. No account or identity details were accessed.


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Check whether you already have a National Insurance number before applying: it normally remains yours for life. The current guide covers residents who have the right to work and are working, seeking work or have an offer. A number itself does not prove permission to work, and eligible people can start work before receiving it if they can prove that permission. Follow the official identity process; no application, document upload or appointment was tested.


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48 Fairfax Street, Bristol BS1 3BL

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0808 2787957; textphone 0800 1448884

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Session page: phone Mon–Thu 09:30–16:00, Fri 09:30–13:00; general drop-in Tue 09:30–11:30, Thu 11:00–13:00; immigration Thu 11:00–13:00. Location page separately says phone Mon–Fri 09:00–17:00: confirm.

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The independent charity covers benefits, housing, debt, employment and appropriate immigration matters through assessment and specialist appointments. Its live location and session pages give different telephone hours, so both are disclosed rather than silently merged. Drop-in capacity depends on volunteers and is around fifteen clients, first come first served. Old April immigration-closure dates are not treated as ongoing. Ask about interpretation and accessibility; a contact does not guarantee representation or an immediate callback.


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Read the official settled/pre-settled-status guidance for eligible EU, EEA or Swiss citizens and relevant family members. The main deadline was in 2021, with specific later or joining-family routes and conditions; it is not a general immigration application available to every new arrival. Check the exact circumstances and current deadlines, and use regulated help where needed. No application, status check or personal data was submitted during research.


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This official tool identifies the appropriate UK Visas and Immigration contact or online guide from the kind of enquiry and location. Contact-centre staff cannot decide which visa you should apply for, promise an outcome or tell you an individual decision date. Some contact routes may have charges, which must be checked before use. It is a routing tool, not a booked immigration appointment or personalised legal advice; no form questions were submitted.


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Keep the identity, travel-document, address and contact information associated with your UKVI account current. The official guide explains restrictions while an application is pending and how to correct or update different details. Updating an account is not the same as extending leave or notifying every other public service. Check the exact instructions before travel and use the official error route where necessary; no login or account change was attempted.


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Address

Telephone/online enquiries; postal PAYE and Self Assessment, HMRC, BX9 1AS, United Kingdom; no local walk-in counter

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0300 2003300; Relay UK 18001 0300 2003300; outside UK +44 1355 359022

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Mon–Fri 08:00–18:00; closed bank holidays.

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Use this HMRC route for the relevant PAYE or Income Tax enquiry, not every business-tax or National Insurance application. Check whether your personal tax account can resolve the issue and have the required information ready for security checks. The page provides support for accessibility needs and a separate postal route; do not send documents to a guessed Bristol tax office. No tax account, personal data or payment was accessed during research.


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Use the council’s official routes to report a move, manage a bill, obtain a copy and check relevant discounts or exemptions. Liability depends on the property and household circumstances; being a student or newly arrived does not automatically remove every charge. Council Tax billing is not an immigration-status registration system or universal proof of residence. Seek help early with arrears and verify any evidence requested by the receiving organisation.


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Find the correct routes for Council Tax Reduction, Housing Benefit, crisis support and information on nationally administered benefits. The responsible body and eligibility depend on age, income, household, immigration conditions and the specific scheme. A benefits calculator gives an estimate, not an entitlement decision or permission to claim. Ask an appropriate adviser if no-recourse-to-public-funds conditions or other restrictions may apply; no claim or personal data was submitted.


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Find the relevant police reporting, enquiry, neighbourhood-team or station route for Bristol. The contact index separates crime reports, updates, requests for information and complaints; it is not one universal walk-in counter with shared opening hours. Use emergency services for immediate danger rather than an online form. Check a station’s actual public-enquiry opening before visiting. No report, application, personal details or police appointment was tested.


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Online directory

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Search official court and tribunal contacts, addresses, opening times, jurisdiction, access facilities and travel information. England and Wales are covered alongside some non-devolved tribunals in Scotland; Northern Ireland and other Scottish courts use separate systems. A building’s opening does not confirm a hearing or entitlement to legal advice. Verify the court and case instructions on your documents, and do not miss a filing deadline while seeking general information.


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Online service

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Use the official service to register or update relevant details and choose whether to appear on the open register. Eligibility depends on age, nationality and the election or UK nation; living in Bristol alone does not make everyone eligible to vote. Electoral registration is not an immigration permission or general population-registration procedure. Check the current rules or local electoral office if unsure; no registration, National Insurance number or personal information was submitted.




More services | Integration
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The Assisi Centre, Lawfords Gate, Bristol BS5 0RE

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0117 9040479 / 07925 133225

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Office Mon–Fri 09:00–17:00; in-person information/registration Mon/Tue 10:00–12:30. English classes Mon/Tue/Wed; higher-level reading/conversation Wed 10:30.

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This Bristol charity supports refugees, people seeking asylum and other vulnerable migrants. Its own contact page separates office hours from registration sessions and gives different doors for staff enquiries and welcome days. English teaching focuses on basic literacy and small groups; ask about assessment, the actual session and availability before attending. Paid parking nearby is not included in support. Southville partner classes are separately listed and do not replace this office timetable.


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Wednesday advice: Wellspring Settlement, 43 Ducie Road, Barton Hill, Bristol BS5 0AX; confirm other activity venues

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07526 352353 call/text/WhatsApp; donations-only 07706 336003

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Opening hours

Advice drop-in Wed 10:00–13:00; helpline Mon/Tue 10:00–13:00. ESOL mixed Mon/Tue 10:00–13:00; women-only with crèche Thu 09:30–12:30; confirm class venue.

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Advice is for asylum seekers and refused asylum seekers in the Bristol area; hotel residents use the organisation’s outreach route. Arrive early for the busy Wednesday session. The advice page misprints the venue as Ducie Street/BS7 0AX; the venue’s own Find Us page confirms 43 Ducie Road, BS5 0AX. English classes have separate schedules and their venue should be confirmed. Part-time staffing can mean delayed callbacks; the donation number is not an advice line.


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Address

St Bartholomews Parish Hall, Sommerville Road, Bristol BS6 5BX

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0117 3368441

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Welcome Hub and Free Shop Mon–Fri 10:30–15:30. Activity groups and donation arrangements have separate schedules.

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ABC provides practical support, essential living items and a welcoming space for refugees and people seeking asylum in Bristol. The current own site says the Free Shop accepts drop-ins without an appointment during its published hours. Items, activities and individual help still depend on availability. Check the current service and location before travelling; do not reuse older Stokes Croft addresses or assume donation collection hours match the Welcome Hub.


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The Southville Centre, Beauley Road, Southville, Bristol BS3 1QG

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07377 821286 class enquiries via WhatsApp; 0117 9231039 centre

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Classes Wed/Fri 10:00–13:00; confirm enrolment, term dates and available places. These are not centre reception hours.

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The current host page advertises free practical-English classes for adults aged 18 or over, from beginner to lower-intermediate level. Priority is given to people seeking asylum living in asylum accommodation and to refugees. Classes run for six hours weekly through Borderlands; contact the named class route to check assessment and admission before attending. The Southville venue is distinct from Borderlands’ Assisi Centre office and its registration timetable.


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Address

1st Floor, Junction 3 Library, Baptist Mills Court, Bristol BS5 0FJ

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0117 9552981

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Walk-in reception and main phone Mon–Fri 11:00–15:00; pre-booked appointments Mon–Fri 10:00–16:00; weekends closed.

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The charity has moved: its old 146 Grosvenor Road office is no longer used. Current own pages identify the first floor of Junction 3 Library and distinguish walk-in/phone hours from booked appointments. Advice includes immigration, welfare benefits, debt and energy, subject to the appropriate adviser and remit. The October outreach timetable says Easton Community Centre sessions move here during its closure through 26 October. Library opening does not define advice-centre access.


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Address

Easton Christian Family Centre, Beaufort Street, St Jude’s, Bristol BS5 0SQ

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Not available

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Opening hours

Advice Mon 10:00–12:30; Welcome Centre Mon 10:00–14:00. Arrive early and ask reception for advice.

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BHN’s current advice page focuses on people claiming asylum, needing to claim or refused asylum. It is not a general expert service for every immigration category, though the welcome space can signpost other migrants. Welcome activities and lunch have wider hours than the advice team. The provider uses BS5 0SQ in its own footer although some body text prints the postcode with the letter O. Housing/hosting support and availability require separate assessment.


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Address

2 Hide Market, West Street, Bristol BS2 0BH

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0117 9248662

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Telephone Mon–Fri 09:30–16:30; specialist appointments and eligibility must be arranged.

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This independent charity provides help in specific areas of social-welfare law, including relevant asylum/children’s immigration, housing, employment, discrimination and benefits matters. It does not cover every legal problem: its contact page excludes several areas and refers users to other services where needed. Check Get Help for the precise remit and access conditions, explain any urgent deadline, and do not assume a call guarantees representation or funding.


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The training catalogue includes Bristol ESOL at pre-entry/Entry 1, functional English and maths, digital skills, green skills and employability courses. The same page also lists Coventry and Birmingham offers, which must not be advertised as Bristol classes. Select the actual Bristol course to check dates, venue, assessment, funding and eligibility. Office enquiries are 0117 9540433; there is no single timetable or universal free-place guarantee for the entire catalogue.


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Choose Bristol to find local English-language providers, courses and conversation clubs; the regional directory also includes Bath, North Somerset and South Gloucestershire, which are separate areas. Compare level, venue, timetable, enrolment and any funding conditions directly with the provider. Bristol Refugee Rights links to this network as a way to find alternatives. A listing is not proof of a current free place or that an informal conversation club awards a qualification.


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This local network directory helps identify charities, housing and integration partners, practical support and community activities. Follow the organisation’s current own website for contacts, moves and access conditions: directory entries can lag behind, and an Aid Box domain in the list contains a spelling error. It is a signposting resource, not a direct immigration adviser, emergency placement service or guarantee that every provider can accept a new referral.


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Practise listening, reading, writing, speaking, vocabulary and grammar by English level. The free resources and community materials are separate from paid live classes, tutoring, self-study courses and IELTS coaching advertised on the same site. A level test or completed exercise does not itself supply a recognised immigration or professional English certificate. Use the material for flexible independent practice and check any paid-course conditions before enrolling.


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Use BBC learning programmes, pronunciation work, grammar, vocabulary, quizzes and podcasts at different levels. Work English and everyday topics can complement a local ESOL class, but this is an online learning resource rather than a Bristol classroom or accredited examination provider. Choose a suitable level and check the programme format and accessibility. Availability of individual media can change; no account, course purchase or personal information was submitted in research.


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Address

Telephone/webchat service; no Bristol walk-in office associated with this listing

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0808 8010503 asylum helpline; 01304 203977 head office, not the asylum access line

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Opening hours

Asylum helpline and specified asylum-support contact routes: 24 hours daily, every day of the year.

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Contact Migrant Help about asylum-support payments, accommodation issues and the appropriate support process. The own current contact page distinguishes asylum services from administrative, trafficking and regional contacts. Do not send sensitive asylum identifiers through a general enquiry form; use the designated secure service route. It is not a substitute for a solicitor or emergency services. Interpretation and complaint escalation arrangements should be checked for your situation; call 999 in immediate danger.


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This free step-by-step guide explains stages of the UK asylum and immigration system, rights, options and ways to understand your case. It can help you prepare questions and track documents, but is not personalised legal advice or a guarantee of an application outcome. Read the relevant section and its update information, and seek an appropriately regulated adviser for individual deadlines or representation. Different legal processes may overlap in one person’s circumstances.