City: GB / Leicester
Useful contacts for jobs, language courses, public authorities, residence, housing, family, health, transport, businesses, universities and social services in Leicester.
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Jobs | Training | Careers

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Universities | Colleges

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Libraries

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Family | Youth

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Health

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Housing

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Public transport

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Business | Enterprise

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Immigration | Public authorities

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More services | Integration

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Jobs | Training | Careers
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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

A council-backed starting point for local vacancies, job matching, apprenticeships and help with barriers to employment. Its directory links to Connexions, Connect to Work, construction training and skills provision, rather than guaranteeing a place on any programme. Check the eligibility, delivery location and current intake of the individual provider. This entry is the online signposting directory, not an unadvertised walk-in office.


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Address

1st Floor, Campus Centre, De Montfort University, Leicester LE1 9BH

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Telephone | Fax

0116 207 8351

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Opening hours

Reception Mon–Fri 10:00–15:00; telephone and email staff Mon–Fri 09:00–17:00.

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More information

The university-based agency advertises campus and local temporary or other work, including roles that can fit around study. Read each vacancy for its pay, hours, experience and right-to-work requirements; registering does not guarantee a placement. The reception desk has shorter hours than the telephone team. Use the branch’s own vacancy list and contact staff about suitability, registration and accessibility before visiting.


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Address

Leicester Adult Education College, Belvoir Street, Leicester LE1 6QL

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Telephone | Fax

0116 454 1067

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Opening hours

Normal term-time reception: Mon–Thu 08:30–20:30; Fri 08:30–16:30; Sat, Sun closed. Course times vary.

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More information

Council adult learning offers employment preparation, computing, business administration, accounts, first aid and qualifications for work with children or adults. Ask which level and current course suits your aims, and check assessment, funding and fees before enrolling. The stated times are the college’s normal term-time opening hours, not a promise that every course or adviser is available throughout them.


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Address

Abbey Park Campus, Painter Street, Leicester LE1 3WA; other teaching sites are listed by the college

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Telephone | Fax

0116 224 2240

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Opening hours

Abbey Park term time: Mon–Tue 08:00–20:30; Wed–Fri 08:00–16:30. Non-term: Mon–Thu 08:30–16:30; Fri 08:30–16:00. Individual course and advice times vary.

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A public further-education provider for adults seeking vocational skills, English, maths, access courses or a change of career. Some provision is funded subject to income, residency and other criteria; do not assume every adult course is free. Ask about the current course location, timetable and assessment. The Abbey Park opening hours are building hours, while teaching also takes place at other campuses and local venues.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Search local charitable volunteering opportunities through the accredited Volunteer Centre for Leicester and Leicestershire. Volunteering can build confidence, experience and community connections, but it is not a paid job or an automatic route to employment. Read the role’s duties, travel arrangements, checks and time commitment and discuss any immigration or benefit restrictions with a competent adviser. This is the online opportunity directory.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0800 072 0288

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Opening hours

Telephone Mon–Fri 08:00–18:00; weekends and bank holidays closed.

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More information

The current National Careers Service support page directs adults aged 18 or over in England to DWP Jobs and Careers Service advisers. This can help with career decisions, preparation and next steps rather than guaranteeing a job or funded course. Under-18 routes differ according to education and training status. This is a telephone/remote route; do not treat a national administrative address as a Leicester drop-in office.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The government’s vacancy service covers England, Scotland and Wales and can be searched for Leicester and nearby areas. Compare the actual workplace, hours, pay and employer requirements in each advert; an online listing is not an assurance of employment, sponsorship or suitability. Keep personal information within the official application route and watch for recruitment scams. Northern Ireland uses a different service.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Search the official England apprenticeship service for paid training opportunities, filtering by Leicester or a realistic travel area. An apprenticeship combines work, pay and training, but entry requirements and recruitment are set for each vacancy. The current guide explains age and education conditions and links to the application service. Scotland, Wales and Northern Ireland have separate routes; no funding or acceptance is guaranteed.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The city council’s own careers site lists current local-government vacancies across customer services, maintenance, social care and other teams. Read the job description, qualifications, location, working arrangement and closing date before applying; hybrid roles are not necessarily fully remote. Job alerts may help with future openings, but this is a recruitment portal rather than a general careers-advice or walk-in appointment service.


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Address

Online service

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Telephone | Fax

0300 330 1013; outside UK +44 300 330 1013

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Opening hours

Website online; system-support telephone Mon–Fri 08:00–18:00 GMT/BST, excluding bank holidays.

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More information

Search NHS vacancies using Leicester, a local trust or a suitable travel radius. Clinical and non-clinical roles have different qualifications, checks and application requirements; not every vacancy offers sponsorship. The telephone team helps with the application system, while questions about a specific job belong to the employer named in the advert. No account, application or personal information was submitted during this review.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

A government information service comparing skills and training routes for young people and adults in England. Use it to understand options before approaching a local provider, including how study and work-based routes differ. Funding, age and residency rules depend on the programme, and the site also distinguishes services for other UK nations. The website is guidance, not a booking confirmation, qualification or guaranteed funded place.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0300 123 1100; Relay UK/textphone 18001 0300 123 1100

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Opening hours

Mon–Fri 08:00–18:00, as stated on the own helpline page. Check holiday availability.

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More information

Acas gives impartial guidance about workplace rights, responsibilities and resolving employment problems in Great Britain. It can help you understand options, but does not provide individual legal representation or guarantee the outcome of a dispute. Ask for an interpreter or accessibility support if needed. Tribunal or other deadlines can matter, so do not assume a general enquiry stops a time limit. This is a telephone service, not a Leicester walk-in office.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Explore the NHS’s own explanations of health-sector occupations, including roles beyond medicine and nursing. Compare qualifications, training routes, working conditions and transferable skills before searching current local vacancies. Information about a career does not establish recognition of an overseas qualification or admission to a course; regulated roles have additional professional requirements. Use it alongside individual employer and education-provider information.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Use this official guide to find the appropriate Jobcentre Plus contact route for a new or existing benefit claim, a local office or an appointment change. Different benefits and enquiry types use different channels, so follow the relevant section and details on your own official letters. This entry is an online guide and office-finder route, not a claim decision or a guarantee of an unscheduled local appointment.




Universities | Colleges
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Address

University Road, Leicester LE1 7RH

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Telephone | Fax

Admissions 0116 252 5281; switchboard 0116 252 2522

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Opening hours

Not available

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More information

The city’s research university offers undergraduate, postgraduate and research study across many subjects. Ask admissions about the exact course, academic and English-language requirements and assessment of overseas qualifications. Fees, scholarships and immigration conditions must be checked individually. The official contact and student-chat pages were readable in the browser despite local HTTP 403; no admissions opening hours were published there. Security’s 24-hour service is not an admissions timetable.


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Address

The Gateway, Leicester LE1 9BH

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Telephone | Fax

Admissions 0116 207 8443; main switchboard 0116 255 1551; prospective-student enquiries 0116 250 6070

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Opening hours

Undergraduate admissions telephone Mon–Fri 09:00–16:30. Campus visits and other teams have separate arrangements.

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DMU provides a broad choice of undergraduate and postgraduate subjects in Leicester. The admissions team listed here processes undergraduate applications and can explain application requirements; other levels of study should use their relevant route. Check individual course content, awarding arrangements, fees and English-language evidence. The hours are specifically for the current admissions telephone line, not campus access or every student-support service.


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Address

Epinal Way, Loughborough, Leicestershire LE11 3TU; Student Central: Bridgeman Building

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Telephone | Fax

Undergraduate admissions 01509 274403; taught postgraduate 01509 222496; research 01509 228292; switchboard 01509 222222; Student Central 01509 222765

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Opening hours

Student Central in person Mon–Fri 09:00–17:00. Admissions telephone hours are not stated on the checked contact page; arrange a visit separately.

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A separate university in nearby Loughborough, not a Leicester city campus. Compare its academic provision with the city universities and allow for travel, accommodation and course-specific attendance. Admissions contacts differ by level of study. The published 09:00–17:00 hours belong to Student Central for student support, not an inferred admissions schedule. Entry requirements, fees and funding depend on the course and individual circumstances.


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Address

Abbey Park Campus, Painter Street, Leicester LE1 3WA; course delivery may use another college campus

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Telephone | Fax

0116 224 2240

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Opening hours

Abbey Park term time: Mon–Tue 08:00–20:30; Wed–Fri 08:00–16:30. Non-term: Mon–Thu 08:30–16:30; Fri 08:30–16:00. Teaching and advice appointments vary.

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A local public college alternative for higher technical and other university-level study, including levels 4 to 6 and selected top-up routes. Many awards involve a university partner, so confirm the awarding body and progression conditions for the exact programme. Do not assume every course is a full bachelor’s degree or that funding is automatic. The building hours are for Abbey Park; confirm the actual campus and timetable for your chosen subject.


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Address

Blaby Road, Wigston, Leicestershire LE18 4PH; satnav LE18 4PN

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Telephone | Fax

0330 058 3000, option 2 for Wigston

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Opening hours

Published general contact opening hours: Mon–Thu 08:30–17:00; Fri 08:30–16:30. Course and campus activities have separate timetables.

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North Warwickshire and South Leicestershire College’s Wigston campus is outside Leicester city and offers vocational, access, higher-education, adult and apprenticeship routes. Check the qualification level, awarding body and whether the particular programme is delivered at Wigston rather than another NWSLC campus. The own page distinguishes postal and satnav postcodes. Contact opening hours do not guarantee an adviser or class without an arrangement.


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Address

Radmoor Road, Loughborough LE11 3BT

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Telephone | Fax

Switchboard 01509 215 831; course enquiries 01509 618 375; undergraduate admissions 01509 618 110; apprenticeships 01509 515 461

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Opening hours

Reception term time: Mon, Fri 08:00–17:00; Tue–Thu 08:00–18:30. Non-term page explicitly lists Mon and Fri 08:00–17:00 only; other holiday days require confirmation.

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The public college in Loughborough, now part of Loughborough College Group, offers a different institution and location from Leicester’s universities. Explore university-level and vocational routes, then verify the qualification, awarding partner, course campus and travel requirements. The own reception page gives a partial non-term timetable rather than complete holiday hours, so confirm any holiday visit. Fees and funding must be checked for the individual programme.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The national admissions service brings together course, institution and subject information and explains the undergraduate application process. Compare Leicester institutions with alternatives using the actual entry year, attendance pattern and awarding body. Application dates, fees and requirements depend on the route and can change; an account or course listing is not an offer. Use the institution’s own page to confirm detailed course information.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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The official UK course-comparison service presents undergraduate information and published data about courses, experiences and outcomes. Use it to compare a specific subject and institution rather than treating an overall university reputation as sufficient. Data can relate to earlier cohorts and may not be available for every course; it is not a prediction of your employment or earnings. Check the course provider for current delivery and entry requirements.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

UK ENIC, managed by Ecctis for the UK government, provides official information and services for comparing international qualifications. A Statement of Comparability can be useful where an institution or employer requests it, but it is a paid service and does not guarantee admission, professional registration or immigration eligibility. Ask the receiving institution what evidence it needs before purchasing anything; no order or personal documents were submitted here.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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QAA explains the Access to HE Diploma route for adults who do not hold traditional university-entry qualifications and links to recognised provision. Compare the diploma subject with the entry requirements of the degree you want; completing an access course does not guarantee admission. Check the provider’s current delivery, assessment, fees and any funding conditions before enrolling. This is national scheme information and course-search signposting, not a local college campus.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Read the official explanation of tuition and maintenance support and the separate eligibility sections before assuming that support is available. Residency, course, previous study and other circumstances can affect entitlement. The current guide flags changes for courses beginning from January 2027, so use the route for your actual start date. Loans are repayable under their terms; this listing does not provide a personalised funding or borrowing recommendation.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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Use this official guide to check who is authorised to award a degree and whether the award is recognised. The institution teaching a course can differ from the institution awarding it, so verify both before committing to a programme. The checking route differs between UK nations; Leicester provision normally follows the England route and the Office for Students register. Recognition is distinct from professional accreditation or acceptance by a particular employer.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The higher-education regulator’s student guidance covers consumer protection, course delivery, harassment, support and raising concerns in England. It helps explain which body handles which issue, but the regulator does not replace an institution’s complaints procedure or provide a guaranteed individual remedy. Use the current guidance alongside your course terms and the provider’s own student-protection information. Different UK nations have different regulatory arrangements.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The UK Council for International Student Affairs provides specialist information for international students and their advisers. Use its current guidance to understand questions to ask about immigration, fee status and living or studying in the UK, while checking the relevant university and government sources for your circumstances. General guidance does not decide an individual visa or fee-status case. No login, advice submission or personal information was entered during this review.




Libraries
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Address

Bishop Street, Leicester LE1 6AA

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Telephone | Fax

0116 454 0290

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Opening hours

Mon, Wed, Thu 10:00–18:00; Tue 10:00–19:00; Fri 10:00–17:00; Sat 11:00–16:00; Sun closed.

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The city-centre public library just off Town Hall Square is a practical first stop for borrowing books, using free computers and finding local information. Membership is free; ask staff about joining documents, computer booking and help with the catalogue. The later Tuesday opening can be useful around work or study. These are the revised hours from 5 October 2026, not the older timetable.


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Address

98 Melbourne Road, Leicester LE2 0DS

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Telephone | Fax

0116 454 0350

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Opening hours

Mon, Tue, Thu 09:00–18:00; Wed 09:00–13:00; Fri 12:00–17:00; Sat 10:00–14:00; Sun closed.

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A neighbourhood council library on Melbourne Road with books, information and free computer access. It is useful for independent English reading and completing everyday online tasks; computer availability and staff assistance should be checked directly rather than assumed. Membership is free. Note the Wednesday early closing and Friday noon start in the revised October 2026 timetable.


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Address

Cossington Street, Leicester LE4 6JD

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Telephone | Fax

0116 454 0400

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Opening hours

Mon, Tue, Thu 10:00–18:30; Wed 14:00–18:30; Fri 10:00–17:00; Sat 10:00–13:00; Sun closed. Library Plus extension announced for autumn, not assumed active.

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This public neighbourhood library provides books, free computers and information in Belgrave. The own branch page also advertises a free term-time homework club for school-age children and their parents or carers; ask about the current session rather than treating opening hours as the club timetable. The October notice describes Library Plus as coming this autumn, so extended unattended access is not promised here.


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Address

Beaumont Way, Leicester LE4 1DS

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Telephone | Fax

0116 454 3270

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Opening hours

Mon, Wed, Thu 09:30–17:00; Tue 09:30–18:00; Fri 09:30–15:00; Sat 09:30–13:00; Sun closed.

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A council-run library serving Beaumont Leys, with borrowing, free computer access and local information. Free membership gives a useful route into reading and digital resources, while individual computer sessions or organised activities may need booking. Tuesday has a longer opening period than Friday. Use the revised October 2026 hours and contact this branch for accessibility arrangements or changes before a special journey.


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Address

2 French Road, Leicester LE5 4AH

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Telephone | Fax

0116 454 3250

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Opening hours

Mon, Fri 10:00–17:00; Tue 14:00–18:00; Wed, Thu 10:00–18:00; Sat 10:00–16:00; Sun closed. Library Plus extension announced, not assumed active.

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The council library on French Road combines books and free computers with a Digital and Performance Suite highlighted on its own page. Ask separately about booking, access and any conditions for the specialist suite; the existence of a room does not imply unrestricted free use. Tuesday starts at 14:00. The published October timetable is used here, without assuming the announced Library Plus extension has already opened.


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Address

Braunstone Avenue, Leicester LE3 1LE

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Telephone | Fax

0116 454 0280

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Opening hours

Mon, Wed 09:30–17:00; Tue 10:00–17:00; Thu 10:00–18:00; Fri 09:00–16:00; Sat 10:00–13:00; Sun closed. Library Plus extension announced, not assumed active.

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Situated within the BRITE Centre, this public library offers books, free computer access, self-service kiosks and information. Its library services are distinct from courses or room bookings elsewhere in the centre, so ask the appropriate team about those activities. The revised October hours include a later Thursday opening and an earlier Friday start. Check branch notices and do not rely on the closed Fosse Library as an alternative.


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Address

Aylestone Leisure Centre, 2 Knighton Lane East, Leicester LE2 6LU

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Telephone | Fax

0116 454 3510

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Opening hours

Staffed: Mon, Fri 13:00–17:00; Tue, Thu 10:00–17:00; Wed 14:00–18:00; Sat 10:00–14:00. Unstaffed: Mon, Fri 08:00–13:00 and 17:00–19:00; Tue, Thu 08:00–10:00 and 17:00–19:00; Wed 08:00–14:00 and 18:00–19:00; Sat 08:00–10:00; Sun 08:00–13:00.

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The library is inside Aylestone Leisure Centre rather than a separate university facility. Books, free computers, information and self-service kiosks are available through the council service. The official timetable explicitly separates staffed help from unstaffed access, including Sunday morning self-service; ask how to register and enter before relying on that access. Leisure-centre opening or paid activities are not the same as library staff availability.


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Address

200 Evington Lane, Leicester LE5 6DH

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Telephone | Fax

0116 454 0320

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Opening hours

Staffed: Mon 10:00–14:00; Tue 10:00–18:00; Wed 14:00–17:00; Thu 10:00–17:00; Sat 13:00–16:00. Library Plus: weekdays from 08:00 until staffed opening and after staffed closing until 20:00; Fri 08:00–20:00 entirely Library Plus. Sun closed; no other Saturday access shown.

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A public library in Evington village with books, free computers and information. The October timetable distinguishes staffed sessions from Library Plus self-service: Friday has no staffed service, while Saturday is shown as staffed 13:00–16:00. Arrange any required Library Plus registration before visiting outside staffed hours. Do not assume staff help, organised sessions or unrestricted building access are available throughout the extended period.


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Address

20 Maidenwell Avenue, Leicester LE5 1BL

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Telephone | Fax

0116 454 0340

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Opening hours

Mon 10:00–14:00; Tue closed; Wed, Fri 10:00–17:00; Thu 10:00–18:00; Sat 10:00–14:00; Sun closed. Library Plus extension announced, not assumed active.

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Hamilton’s council library offers borrowing, free computer access and local information near Maidenwell Avenue. It can support reading, study and everyday digital tasks without being restricted to university students. Contact the branch for activity bookings, computer arrangements or particular access needs. The October 2026 change includes Tuesday closure; the notice says extended Library Plus access is coming, which is not treated as a confirmed current timetable.


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Address

167–169 Clarendon Park Road, Leicester LE2 3AJ

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Telephone | Fax

0116 454 0360

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Opening hours

Staffed: Mon, Fri 13:00–17:00; Tue 10:00–18:00; Wed 10:00–15:00; Sat 12:00–16:00. Library Plus: Mon, Fri 08:00–13:00 and 17:00–20:00; Tue 08:00–10:00 and 18:00–20:00; Wed 08:00–10:00 and 15:00–20:00; Thu 08:00–20:00 entirely Library Plus; Sun closed.

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This neighbourhood council library on Clarendon Park Road provides books, free computers and information. Its revised hours include separate staffed and Library Plus periods, with Thursday entirely self-service and no Sunday opening. Ask staff about membership and any additional registration or entry conditions for unstaffed sessions. For help with a computer or an enquiry, choose a staffed period rather than assuming the extended building access includes assistance.


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Address

321 Aikman Avenue, Leicester LE3 9PW

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Telephone | Fax

0116 454 0370

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Opening hours

Mon 10:00–15:00; Tue, Thu 10:00–17:00; Wed 10:00–18:00; Sat 10:00–13:00; Fri, Sun closed. Library Plus extension announced, not assumed active.

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Located next to the fire station, New Parks Library offers books, free computers, self-service kiosks and information as part of the city council network. Free membership and local access make it a useful option for residents on the west side of Leicester, including people seeking an alternative to the closed Fosse branch. Friday is closed under the new timetable. Check directly for events and do not assume the planned Library Plus extension is already operating.


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Address

Saffron Lane, Leicester LE2 6QS

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Telephone | Fax

0116 454 0410

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Opening hours

Mon 09:30–17:00; Tue 10:00–13:00; Wed 09:30–19:00; Thu 10:00–17:00; Sat 10:00–13:00; Fri, Sun closed. Library Plus extension announced, not assumed active.

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A council library and community-centre venue on Saffron Lane, with borrowing, free computers, self-service facilities and information. The library hours should not be read as the timetable for every community activity in the building; ask about the particular class or group. Wednesday offers an evening opening, whereas Friday is closed in the October 2026 schedule. Extended Library Plus access is described as forthcoming rather than guaranteed here.


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Address

10 Malabar Road, Leicester LE1 2PD

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Telephone | Fax

0116 454 6530

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Opening hours

Mon–Fri 09:00–20:00; Sat, Sun 10:00–16:00. Published opening hours; staffing pattern not separately specified.

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Part of St Matthews Centre, this council library provides books, free computer access, information and self-service facilities. The official October notice says its current opening hours are unchanged and shows weekend access as well as weekday evenings. It does not separately label a staffing pattern, so confirm staff support or assistance before relying on an evening visit. Ask the library about joining, activity sessions and any computer booking requirements.


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Address

38–40 Narborough Road, Leicester LE3 0BQ

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Telephone | Fax

0116 454 0390

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Opening hours

Mon 10:00–18:00; Tue, Wed 10:00–17:00; Thu 13:00–17:00; Sat 10:00–14:00; Fri, Sun closed.

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The public library on busy Narborough Road provides books, free computers and information, with free membership through Leicester Libraries. It is a useful local alternative for residents who previously used Fosse, which closed on 5 October 2026. Check computer sessions and current events with this branch. The revised timetable includes Thursday afternoon-only access and no Friday opening, rather than the older broader weekly schedule.




Family | Youth
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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The council lists twelve city family hubs with their individual addresses and telephone numbers, organised by neighbourhood cluster. Use this directory to find the closest venue and ask about the current activity, support or course rather than assuming identical opening hours at every hub. The city service is distinct from Leicestershire County Council provision outside Leicester. This entry is the actual centre overview, not a single walk-in building.


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Address

Business Box, 3 Oswin Road, Leicester LE3 1HR

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Telephone | Fax

0116 279 5062

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Opening hours

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More information

A local charity offering free, non-judgmental support for families with young children, including help with isolation, parenting pressures and difficult periods. Families may enquire themselves or be referred; acceptance and an initial discussion come before matching support. Volunteer visits are arranged at a mutually suitable time rather than through an advertised daily drop-in. The published office address is a contact base, not a promise that family sessions happen there.


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Address

The Menphys Hub, Bassett Street, South Wigston LE18 4PE

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Telephone | Fax

01455 323020

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Opening hours

Support activities and sensory facilities have individual bookings/timetables. Café only: Mon–Fri 08:30–17:00; Sat 09:00–13:00; Sun closed.

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More information

Menphys supports children and young people with disabilities and their families through activities and services based at its adapted South Wigston hub, outside Leicester city. Ask the service team about suitability, referrals, fees and booking for a particular activity or sensory room. The published café times are retained separately and must not be read as the support-service timetable. Café purchases support the charity but are not described as free provision.


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Address

50 New Walk, Leicester LE1 6TF; deliveries/satnav 69 Wellington Street, LE1 6HJ

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Telephone | Fax

0116 255 2592

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Opening hours

Published sessions: Mon, Tue, Fri 16:00–18:00, with different target groups and referral arrangements. Café separately Wed–Fri food 10:00–14:00, drinks/cake until 14:30.

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The arts charity’s own page lists youth music sessions with different participation routes: Monday for women and LGBTQ+ young people aged 14–25, Tuesday for young people with additional support needs by referral, and Friday open music sessions. Contact the team to confirm current places and suitability; the page also refers to the programme’s original funding period, so do not assume every session continues without checking. Café public opening is distinct from youth-session access.


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Address

53 New Walk, Leicester LE1 7EA

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Telephone | Fax

0116 454 4554

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Opening hours

Mon–Fri 11:00–16:30; Sat–Sun 11:00–17:00; bank holidays 11:00–16:30. Check temporary closures and event times.

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The council museum offers free general entry and family-friendly collections, including dinosaurs, Ancient Egypt and Leicester stories. Some galleries and facilities are affected by major redevelopment, and the own page warns of shop and refreshment closures; do not assume all facilities are available. Check individual workshops or special exhibitions for booking and any charges. General opening hours are not a guarantee that a particular family activity takes place that day.


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Address

73 Church Gate, Leicester LE1 3AN

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Telephone | Fax

0116 251 0369

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Opening hours

Not available

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More information

A Leicester charity working with young people aged 13–25 to develop confidence, skills and positive involvement in their community. Contact a youth worker about the current project and referral route instead of assuming a daily open youth club. Participation and support depend on the programme and the young person’s circumstances. The own main, involvement and contact pages give the address and telephone but do not publish general office or session opening hours.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The city council’s overview brings together information about special educational needs and disabilities, school support, health pathways, care, travel and preparing for adulthood. Start with the topic relevant to the child or young person and use the individual service’s current criteria and contact details. A Local Offer entry is not a decision on an education, health and care assessment or a guarantee of a funded placement. County services outside Leicester have separate arrangements.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0116 454 1004; immediate danger 999

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Opening hours

Concern telephone 24 hours daily. York House public access separately Tue, Thu 09:30–16:30.

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More information

The city council provides a telephone route for concerns about a child’s or adult’s safety and welfare in Leicester. You do not need to investigate or prove abuse before asking the appropriate professionals for help. The page distinguishes Leicester city from county and Rutland responsibilities; use the authority for the person’s location. This entry is the telephone route, not an online report or an emergency-response guarantee. Call 999 if there is immediate danger.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0808 800 2222

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Opening hours

Mon–Fri 09:00–21:00; weekends 10:00–15:00.

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More information

A national parenting and family-life helpline for England and Wales, providing listening, emotional support and information. It does not give legal or medical advice or replace emergency services. Calls may not be answered immediately, so the own page advises trying again if needed; no immediate connection is promised. The current service uses the Coram Family Lives name and address, rather than relying on an older Parentline or Family Lives listing.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The single-parent charity offers online information about family life, money, separation and support, as well as links to its current services and groups. This listing is the information website, not a promise that a local group or helpline is available at a particular time. Older directories show differing helpline timetables, so check the charity’s current support route before relying on telephone availability. Individual benefits or legal outcomes are not guaranteed.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The council explains local youth-centre activities, advice, sexual-health support and targeted youth support. Activities and access vary by venue, while targeted support normally involves a referral and eligibility checks for young people in Leicester. The guide includes the Young People’s Council and support around education, work and wellbeing. Use the individual session or centre information rather than treating this overview as a building timetable or a guarantee of a place.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The current government family-information site covers pregnancy, early development, childcare support and preparing for school, and includes a childcare checker. The former Childcare Choices address redirects here; this is the current destination. Read the eligibility and application guidance for the actual scheme and location rather than assuming all childcare is free. No eligibility checker, application or personal family information was submitted during this review.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Official educational guidance helps parents and carers understand online risks and talk to children about staying safer. It distinguishes information and support from routes for reporting suspected online child sexual abuse; urgent danger requires 999. This is not a monitoring service, medical assessment or guarantee that a platform is safe. No report, form or personal information was entered as part of this directory research.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Online guides support parents and carers concerned about a young person’s mental health, including how to seek appropriate help and look after themselves. This selection is the information library, not a live helpline: the separate helpline page currently carries a temporary-closure notice despite also displaying normal hours. Do not rely on those normal hours while the closure remains posted. For urgent needs use the current local NHS route, and 999 for immediate danger.




Health
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Address

Infirmary Square, Leicester LE1 5WW

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Telephone | Fax

0300 303 1573; life-threatening emergency 999

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Opening hours

Emergency Department 24 hours daily; switchboard 24 hours. Ward visiting and outpatient appointments have separate arrangements. Central outpatient Booking Centre: Mon–Fri 08:00–16:45, closed bank holidays; this is not the clinic timetable.

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More information

Leicestershire’s public emergency hospital, also the base for the children’s hospital. The Emergency Department is for emergencies, not a substitute for routine appointments; NHS 111 can direct non-life-threatening urgent needs to the appropriate service. The published 24-hour switchboard does not mean every clinic is open continuously. Check the named ward’s visiting arrangements or your appointment letter; no individual treatment or waiting-time guarantee is made.


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Address

Spinney Hill Road, Leicester LE5 3GH

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Telephone | Fax

111 for appointments and clinical navigation

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Opening hours

Open 24 hours daily including bank holidays; walk-in minor illness/injury 08:00–20:00 only. Outside those hours: NHS 111 appointments only, no walk-ins.

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More information

A local NHS urgent-care centre for urgent but non-emergency problems. The provider distinguishes daytime walk-in care from overnight booked care, whereas the ICB summary shows the daytime 08:00–20:00 period. Use NHS 111 first to confirm the appropriate route or an arrival slot. There is no X-ray facility here, and walk-in capacity or waiting times are not guaranteed. For a life-threatening emergency use 999 rather than this listing.


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Address

Groby Road, Leicester LE3 9QP

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Telephone | Fax

0300 303 1573

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Opening hours

Switchboard 24 hours daily. Specialist clinics follow appointments; visiting depends on the ward. Central outpatient Booking Centre: Mon–Fri 08:00–16:45, closed bank holidays; this is not the clinic timetable.

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A public hospital with nationally recognised heart, lung and breast services, situated northwest of Leicester city centre. It is not the city’s general Emergency Department, which is at Leicester Royal Infirmary. Use the department on your appointment letter for planned care, and confirm the ward’s visiting arrangements separately. The own hospital page’s 24-hour switchboard is a telephone service, not a promise of 24-hour access to every specialist clinic.


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Address

Gwendolen Road, Leicester LE5 4PW

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Telephone | Fax

0300 303 1573

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Opening hours

Switchboard 24 hours daily; clinics and procedures by appointment. Ward visiting times vary. Central outpatient Booking Centre: Mon–Fri 08:00–16:45, closed bank holidays; this is not the clinic timetable.

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The public hospital to the east of the city provides specialist services including renal care, diabetes and urology, and hosts the East Midlands Planned Care Centre. It is not Leicester’s general Emergency Department. Check the building, entrance and department stated on your appointment letter, as the site has several services. The hospital switchboard is available around the clock, while appointment and visiting arrangements must be checked with the relevant team.


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Address

Sparkenhoe Street, Leicester LE2 0TA

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Telephone | Fax

0116 295 7800

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Opening hours

Published service opening times 09:00–17:00; days are not specified on the own location page. Confirm the appointment day.

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More information

The trust’s own location page identifies St Peter’s as a dermatology service with its own telephone and address. Attend according to your referral and appointment instructions rather than assuming unrestricted walk-in access. This is distinct from Leicester’s main sexual-health clinic, now at Haymarket Health. The location page states 09:00–17:00 without specifying weekdays, so this entry does not invent a weekly timetable.


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Address

18 The Parade, Oadby, Leicestershire LE2 5BJ

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Telephone | Fax

111 for appointments and clinical navigation

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Opening hours

Conflicting official hours: DHU states daily 08:00–21:00 including bank holidays; ICB states weekdays 08:00–21:00 and weekends/bank holidays 08:00–20:00. Confirm through 111 before travelling.

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An NHS urgent-care option in Oadby, outside Leicester city, for urgent but non-emergency needs. Both sources advise NHS 111 first; walk-in attendance may lead to an on-the-day appointment or redirection. There is no X-ray facility. The provider and ICB disagree about weekend and bank-holiday closing, so both published versions are retained rather than selecting an unsupported definitive time. Ask 111 to confirm the suitable service and arrival arrangements.


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Address

Loughborough Hospital, Hospital Way, Loughborough LE11 5JY

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Telephone | Fax

01509 568800 for appointment/referral queries; 111 for clinical navigation

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Opening hours

UTC and reception 24 hours, 365 days. X-ray Mon–Fri 08:30–17:00; Sat–Sun 09:00–17:00, including bank holidays; last UTC X-ray referral 16:30.

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A public urgent-care service in Loughborough rather than Leicester city. It provides a walk-in and booked route, with clinical priority determining order; NHS 111 first can help avoid an inappropriate journey. X-ray availability is much shorter than the centre’s 24-hour opening. The published local telephone is for appointment or referral queries and does not give waiting-time advice. This is not a substitute for 999 in a life-threatening emergency.


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Address

Bradgate Unit, Glenfield Hospital, Groby Road, Leicester LE3 9EJ

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Telephone | Fax

Location 0116 225 6845; trust switchboard 0116 225 6000; urgent public route 111, option 2

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Opening hours

Mental-health practitioners on site 24 hours daily. Referral-only: the hub does not accept self-referrals.

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More information

This NHS hub provides urgent mental-health assessment at the Bradgate Unit for people whose needs do not require physical-health emergency support. The own service page explicitly says it does not accept self-referrals: use NHS 111 and select the mental-health option for public urgent help rather than arriving on the assumption of an open walk-in service. The postcode is the hub’s own listed postcode, distinct from Glenfield’s general hospital address.


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Address

Leicester General Hospital, Coleman Road, Leicester LE5 4PW

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Telephone | Fax

0300 303 1573

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Opening hours

Scheduled appointments and procedures; no single clinic opening timetable published on the checked centre page. Hospital switchboard 24 hours. Central outpatient Booking Centre: Mon–Fri 08:00–16:45, closed bank holidays; this is not the clinic timetable.

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A current planned-care facility at Leicester General Hospital, not an urgent walk-in centre. Follow the appointment letter for the correct clinic, procedure and arrival time. The centre describes self-check-in for outpatient appointments and procedures, with separate directions for medical or surgical day cases and staff assistance if needed. Do not treat the hospital’s 24-hour switchboard as the centre’s clinical timetable or assume a referral guarantees a particular waiting time.


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Address

1st Floor, Haymarket Shopping Centre, opposite Primark, Leicester LE1 3YT

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Telephone | Fax

0300 124 0102

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Opening hours

Booked appointments: Mon–Wed 08:15–12:30; Thu 10:30–12:30; Fri 08:15–12:30 and 13:30–15:00; Sat 09:00–14:45. Queue & Wait: Mon, Tue, Thu 13:00–17:00; Wed ages 20 and under 13:00–18:00. Telephone: Mon–Wed, Fri 08:15–18:15; Thu 08:15–16:00; unavailable 12:00–13:00 daily and until 13:00 first Thu monthly; weekends/bank holidays closed.

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The main local NHS sexual-health clinic is in Haymarket, not its former St Peter’s location. Booked sessions, Queue & Wait and telephone hours differ and are listed separately. Wednesday’s young-people session is limited to ages 20 and under, with under-18s prioritised. Walk-ins are prioritised clinically and may be offered another appointment or service if capacity is reached. Use the own current clinic timetable rather than an older directory’s broader afternoon appointment hours.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Use the NHS pharmacy finder with your Leicester postcode and check the individual pharmacy’s current opening before travelling, especially at night or on a bank holiday. NHS 111 can advise when urgent medicines or out-of-hours help are needed. The local ICB rota page checked in this run still displays 31 August 2026, not a current October or future holiday rota; those old hours are not copied as today’s opening. Services and charges depend on the pharmacy and the person’s circumstances.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

111; for urgent local mental-health help select option 2; life-threatening emergency 999

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Opening hours

111 telephone available 24 hours daily. For children under 5 call rather than using 111 online.

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More information

NHS 111 can help direct an urgent, non-life-threatening problem to an appropriate local service and may arrange an appointment where suitable. It does not guarantee a particular clinician, waiting time or treatment. The local ICB confirms a 24-hour mental-health route through option 2. Call for young children or if online access is unsuitable; use 999 for a life-threatening emergency. No symptom assessment or personal medical information was entered during this research.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The NHS trust’s current directory lists local drop-in cafés, their actual venues, individual contacts and session times. These community sessions offer listening and practical support for adults, not emergency medical treatment or a diagnosis. Choose the appropriate Leicester venue and confirm the day’s session; timetables vary and the page includes temporary closures elsewhere in the county. Use 111’s mental-health option for urgent support outside a session, or 999 for immediate danger.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0330 094 5595

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Opening hours

Referral telephone Mon–Thu 08:00–20:00; Fri 08:00–17:00. Assessment and treatment appointments are arranged separately.

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Vita provides NHS-funded Talking Therapies for eligible people aged 16 and over living and registered with a GP in Leicester, Leicestershire and Rutland. The provider offers self-referral and assesses suitability before agreeing a plan, which may involve in-person, online or group support. This is the remote referral route, not an advertised walk-in clinic. It is distinct from private Vita services and from urgent crisis care; no treatment or acceptance is guaranteed.




Housing
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Address

Customer Service Centre, York House, 91 Granby Street, Leicester LE1 6FB

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Telephone | Fax

0116 454 1008, option 3; housing out-of-hours 0116 221 2770; council general/outreach emergency route 0116 454 0190

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Opening hours

Current main council page: homeless emergency telephone Mon–Fri 08:30–16:30. York House Tue, Thu 09:30–16:30, with homelessness appointments arranged in advance. Dedicated safe-accommodation page describes out-of-hours weekends and weekdays 17:00–08:00; confirm the appropriate route if hours overlap or differ.

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Contact the city council early if you may lose accommodation, including sofa surfing, eviction or unsafe housing. The council assesses individual circumstances and eligibility; contacting it does not guarantee an immediate home. Use the current main council contact times and arrange any York House appointment. Separate council pages publish different out-of-hours routes, retained here with their scope rather than treating a general emergency line as the dedicated housing service.


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Address

Epic House, 1 Lower Hill Street, Leicester LE1 3SH

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Telephone | Fax

0116 242 1120

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Opening hours

Restricted public office/telephone periods 10:00–13:00 and 14:00–16:00; weekdays are not explicitly specified on the contact notice. Confirm before visiting.

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More information

The local charity advises on housing problems such as rent or mortgage arrears, possession proceedings, disrepair and homelessness. It describes funded help for Leicester residents and some county assistance subject to legal-aid or limited appointment conditions. Contact the client liaison team to assess the appropriate route; no legal outcome is promised. The current contact notice warns of high demand and restricted hours, so do not rely on an old unrestricted office timetable.


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Address

43 Melton Street, Leicester LE1 3NB

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Telephone | Fax

0116 222 1161

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Opening hours

Mon, Thu, Fri 09:30–14:30; Tue 10:15–14:30; Sat 09:00–13:00. Café breakfast weekdays until 11:00; lunch from 12:00; Sat breakfast 09:00–11:00 and lunch 11:45–12:30.

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The day centre supports adults aged 18 and over who are homeless, sofa surfing or in emergency accommodation, with casework, showers, laundry, computers and food. It does not provide overnight emergency accommodation. The own current timetable has a later Tuesday start than older summaries. Breakfast and hot drinks are described as free; the café states a £1 cash lunch charge for people receiving benefits or with income, so not every meal is assumed free.


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Address

York House, 91 Granby Street, Leicester LE1 6FB; first-floor council Customer Service Centre

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Telephone | Fax

Adviceline 0808 278 7970; Help to Claim 0800 144 8444

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Opening hours

Adviceline Mon–Fri 09:00–16:30, excluding public holidays. Pre-booked face-to-face Tue, Thu 09:00–16:30 according to the national own listing; council building public access starts 09:30. Help to Claim Mon–Fri 08:00–18:00.

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Independent advice can help with housing, debt, benefits and related everyday problems. Telephone first to discuss your issue and any language or access needs; routine face-to-face advice is by appointment, with emergency drop-ins only for situations described by the service. The own national listing and council public-building hours differ at the morning start, so use the confirmed appointment rather than assuming 09:00 walk-in access.


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Address

3 Bede Island Road, Leicester LE2 7EA

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Telephone | Fax

0300 123 2221

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Opening hours

Reception Tue, Thu 09:00–13:30; Wed 12:00–16:00; other days closed. Telephone Mon–Fri 08:00–18:00; Sat 09:00–12:00; first Thu monthly morning closed for training. Emergency calls outside normal hours handled by Service 24.

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A housing association with a customer-facing Leicester office for residents’ tenancy, repairs and related enquiries. The reception timetable is much shorter than the telephone timetable, and arriving without an appointment does not guarantee meeting the relevant team. The call page additionally notes first-Thursday morning training closure, which is retained even though the general office page shows standard Thursday telephone hours. Housing availability and allocation are separate from resident support.


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Address

Central Services, Ridgeway House, Little Hill, Wigston, Leicestershire LE18 3SE – outside Leicester city

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Telephone | Fax

0116 2211851

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Opening hours

Not available

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More information

The local charity provides homes and personalised support to help people move out of homelessness. Its central office is in Wigston, outside Leicester city, and should not be mistaken for an open emergency night shelter. The own site advises people facing homelessness to approach the city council in the first instance. Ask about the appropriate service and referral arrangements; no accommodation, eligibility or same-day place is guaranteed.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The city council explains the housing-register route, eligibility and evidence required before linking to Housing Online. A completed application or registration does not guarantee acceptance, priority, an offer or a short waiting time. The former Home Choice address now leads to the official Housing Online login, so this stable council information page is selected instead of a session-bearing login URL. No application, account or personal evidence was submitted.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0300 123 6000; WhatsApp 01530 276 003

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Opening hours

Call centre Mon, Wed, Thu, Fri 08:00–16:00; Tue 10:00–16:00. Emergency repair line on 0300 123 6000 available 24 hours.

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More information

The regional housing provider’s contact team helps its residents with tenancy and repair matters and describes translation support where needed. This is a remote contact route, not a Leicester walk-in office or an immediate housing allocation service. Distinguish routine contact hours from around-the-clock emergency repair reporting. The online account provides a further channel, but no login, repair request, payment or personal information was tested here.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0345 60 20 540

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Opening hours

Emergency reporting available day and night, including weekends and bank holidays. Routine Hub hours not stated on the checked contact page; confirm before a non-urgent call.

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More information

The housing association’s Hub handles resident enquiries and repairs, with a separate emergency response route on the same number. It is relevant to people whose landlord is Midland Heart, not a general promise of accommodation for every applicant. Report urgent repair risks by telephone rather than a form that may not be read promptly. This is the remote contact service; no local office address or routine timetable is invented.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0808 800 4444

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Opening hours

Mon–Fri 08:00–17:00; weekends and bank holidays closed.

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More information

Shelter’s current England helpline advises people who are homeless, may lose their home soon or face harm where they live. It provides advice, not accommodation, and demand can mean a long wait. Ask about an interpreter or accessibility support if required. The own current closing time is 17:00 rather than older directories’ 18:00. It does not replace the council’s out-of-hours homelessness route or emergency services.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Read the current government guide for tenants under England’s assured periodic tenancy system, including the relevant scope and exceptions. The old How to Rent publication was withdrawn on 1 May 2026 and explicitly points to this guidance, so its older rules are not presented as current. A particular tenancy or notice may need qualified advice; this is general official information, not a finding about an individual landlord, eviction or legal entitlement.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The government explains tenancy-deposit protection and the routes for checking a deposit or raising a dispute, subject to the type and location of the tenancy. Read the current scope and exceptions rather than assuming every payment or housing arrangement is covered. Keep tenancy and payment records and obtain qualified advice if deadlines or proceedings are involved. This information service does not decide a dispute or guarantee repayment.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The independent service explains when it may investigate complaints about a social landlord that belongs to its scheme, including what to do if the landlord is not responding. Normally use the landlord’s own complaint process first and check the current referral conditions. This is not an emergency repair or accommodation service and it does not cover every private-rental dispute. No complaint or personal tenancy information was submitted during the directory review.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

Beaumont Leys 0116 454 3290; Braunstone and City 0116 454 6420; St Matthews and Humberstone 0116 454 6000; New Parks 0116 454 3020; Saffron 0116 454 0513

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Opening hours

Support appointments are arranged after referral acceptance, in an office or at home; no fixed drop-in timetable is published.

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More information

Supporting Tenants and Residents helps Leicester council tenants who are struggling to manage a tenancy or are at risk of homelessness. The council lists separate area-team numbers and allows self-referral, with an arranged appointment if the referral is accepted. This entry is the telephone request route, not an unidentified walk-in office. Support can concern arrears, benefits, setting up a home or connecting to other services; acceptance and outcomes depend on circumstances.




Public transport
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Address

London Road, Leicester LE2 0QB

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Telephone | Fax

EMR customer services 03457 125 678; TextDirect 18001 03457 125 678

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Opening hours

Ticket office Mon–Sat 05:20–22:30; Sun 07:15–22:30. National Rail lists station staff assistance throughout the day and night. EMR general contact page describes a 24-hour telephone service.

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More information

The main station is managed by East Midlands Railway and has step-free access to all platforms, lifts and passenger-assistance meeting points according to the current National Rail page. Ticket-office hours are shorter than staff-assistance availability. Check the day’s trains and arrange any assistance needed before travel; access facilities and train availability can change. The station detail was locally readable; EMR’s locally blocked contact page was supplemented with its current official indexed text, not counted as a local HTTP200.


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Address

Haymarket: 37 Belgrave Gate, Leicester LE1 3HP. St Margaret’s: Gravel Street, Leicester city centre

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Telephone | Fax

Not available

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Opening hours

Haymarket building Mon–Sat 05:00–23:45; Sun 09:00–23:45; information desk Mon–Sat 07:00–22:30, Sun/bank holidays 09:00–22:30. St Margaret’s building Mon–Sat 05:00–23:45, Sun 07:00–23:45; desk daily 07:00–22:30. National Express office Mon–Fri 08:00–18:00, Sat 07:00–18:00, Sun 09:00–19:00.

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More information

The partnership’s own page distinguishes the two city-centre bus stations and their building, passenger-information and coach-ticket-office hours. Use the correct station and stand for your route; not every local service departs from both. Opening a station building does not guarantee that an information desk or ticket counter is staffed. No public station telephone is supplied on the checked partnership pages; contact the operator for lost items left on a bus.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The official overview covers PR1 Meynell’s Gorse, PR2 Enderby and PR3 Birstall, with links to their routes and fares. Standard services are described as Monday–Saturday 07:00–19:00; the PR2 19:00–21:00 evening trial is explicitly due to end on 24 October 2026. Do not assume that evening extension continues after that date. This is a multi-site timetable overview, not a single car-park contact; check the exact date, stop and return departure before travelling.


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Address

Town Hall Square / Horsefair Street, Leicester LE1 9BG; e-cycle collection section uses LE1 5BP. St Margaret’s Cycle Hub: Gravel Street

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Telephone | Fax

Not available

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Opening hours

Town Hall staffed Bike Park Mon–Fri 08:00–18:30; Sat 08:30–18:00; Sun 10:00–16:00, excluding public holidays. St Margaret’s hub Mon–Sat 05:00–23:45; Sun 09:00–23:45; locked at 23:45.

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More information

The council provides secure cycle parking through a specific Active Leicester Cycle Hub membership; an ordinary Active Leicester card alone is not sufficient. The checked page states a £10 annual membership and separate conditions for the free four-week e-cycle loan, including advance booking. Two postcodes appear for the Town Hall location and collection instructions, retained with their purpose. Current contact pages do not publish a Bike Park telephone, so a 2018 number is not assumed current.


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Address

Haymarket Bus Station, beside the Belgrave Gate entrance, 37 Belgrave Gate, Leicester LE1 3HP

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Telephone | Fax

0116 454 1790

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Opening hours

Mon, Tue, Wed, Fri, Sat 09:30–16:00, closed 13:00–13:30. Thu, Sun and bank holidays closed. No new loans after 14:30; return all equipment by 15:30.

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More information

The council’s current scheme lends mobility equipment for use within the city-centre inner ring road, with special requests possible for Leicester Royal Infirmary visits. Free membership requires the stated identification and address evidence, and staff provide operating instruction. Booking ahead is recommended. The current own page’s telephone, Thursday closure and last-loan time differ from older bus-station or tourism summaries; the specific current service page takes precedence here.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The local partnership brings together route numbers, destinations and days of operation across the city network. Start here if you do not know which operator serves a hospital, neighbourhood or interchange, then open the operator’s current timetable for the actual travel date. Weekday, Saturday and Sunday patterns differ, and a map does not confirm a live departure. Use current service updates rather than relying on an old printed city guide.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Search First Bus’s own Leicester timetable directory by route, town or stop, then choose the correct day and validity period. The page provides current dated weekday, Saturday and Sunday patterns and large-print or personalised timetable options. This is an operator timetable service, not a guarantee of real-time running or a ticket purchase. Check disruptions, the return journey and ticket acceptance when combining different operators.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The operator’s regional directory lists Leicester city and nearby services, including the revised Northern and Southern Orbital routes and hospital-related links. Open the individual route for its current timetable and service notices; a regional overview can include county routes outside Leicester. Do not assume all routes run every day or use the same stop. This selection is the online timetable directory, not the operator’s depot or a walk-in enquiry office.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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Use the operator’s route finder and live-departure links to plan connections involving Leicester and the wider Loughborough area. Compare the actual travel date, destination and operator rather than assuming every route shown serves the city centre. Fares and ticket validity depend on the selected service. This is the online planner; no ticket, account or personal journey data was submitted, and a planned connection is not a guarantee of on-time running.


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The coach operator’s official search service helps compare intercity and airport journeys to or from Leicester. Check the exact departure stop, date, luggage conditions and any connection rather than assuming all coaches use the same local bus station. Prices and availability are shown for the particular search and can change; no booking or payment was made here. This is a commercial ticket-search service, not free travel or a public advice office.


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The rail industry’s official information service brings together train planning, station information and disruption guidance for Great Britain. Use the actual travel date and check any engineering work, ticket restriction or assistance arrangement before committing to a journey. A timetable is not a guarantee of a seat or a connection, and ticket changes or refunds normally depend on the retailer and ticket terms. No booking, purchase or passenger details were entered.


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The city council explains eligibility and the application, replacement and change-of-details routes for its older-person travel pass. It distinguishes England bus-travel validity and local concessions, and directs county residents to Leicestershire County Council instead. Check the current conditions before assuming a journey is covered. This is the online guidance route, not an eligibility decision or a guarantee that an application or replacement will be accepted.


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The city/county transport partnership offers downloadable walking guides and route filters, including length, difficulty and accessibility-related information. The site itself warns that bus and local-amenity details in older leaflets may be out of date, so check current transport and conditions independently. A listed route is not an assurance of accessibility for every person or weather condition. Use the guide as planning information and allow for temporary closures.


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The city council’s current roadworks and closure information helps plan journeys affected by highway works or restrictions. Check the actual road, date and published diversion alongside bus or rail updates, since a road notice alone does not establish how a particular operator will run. Works can change at short notice and this directory entry does not guarantee an unobstructed route, parking space or travel time.




Business | Enterprise
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Friars Mill, Bath Lane, Leicester LE3 5BJ

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0333 320 0333

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Own Chamber contact page: offices Mon–Fri 09:00–17:00. The national chamber-network listing gives longer Mon–Thu hours; confirm any visit with the local team.

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The regional chamber supports businesses through networks, training, representation and specialist services. Check which activities are included in membership and which carry separate charges; it is not a public entitlement to free consultancy. The current own contact page states 09:00–17:00, while the national network’s listing differs, so the own current timetable is prioritised and visits should be arranged. No membership, event or payment was booked.


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The public inward-investment website brings together commercial sites, development opportunities and local business-support routes in Leicester and the wider county. Use it to identify relevant property or support contacts, then confirm availability, costs, planning and eligibility with the responsible team. Featured sites include locations outside Leicester city. This entry is the online information and opportunity directory, not a guaranteed grant, investment return or walk-in appointment.


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The current council directory lists commercial units and managed creative or technology workspaces, including LCB Depot, Phoenix Square, Dock and Makers’ Yard, with relevant site contacts. It is a useful stable public alternative while some operator sites are restricted or changing domains. Check the exact building, size, lease, charges and current availability with the manager. A directory listing does not guarantee vacant space, planning permission or a subsidised tenancy.


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The local community-interest company publishes current startup news, mentoring and networking opportunities for existing and aspiring entrepreneurs. Use the event entry for its venue, audience, booking conditions and any fee rather than assuming every meeting is free or held at a permanent office. Listings can involve universities, private hosts and county venues as well as city locations. Networking or mentorship does not guarantee funding, clients or business success.


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The local Growth Hub website currently displays a maintenance notice but explicitly links to its business-support enquiry route, upcoming workshops and newsletter. This selection is that temporary online gateway, not a claim that the old full website or every previous programme remains available. Check the current support offer and eligibility with the team; older Accelerator information ending in March 2026 is not presented as an open current scheme.


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The government guide explains routes for starting a business, choosing a structure and finding the relevant tax, registration and employer information. Use the sections appropriate to the actual activity and location, and check any sector-specific licences before trading. A checklist does not establish that a particular business is compliant or suitable for an individual’s immigration or financial circumstances. No registration, account, payment or application was made here.


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The official registrar provides routes to company information, incorporation, filings and current requirements for companies and their officers. Use the official links and verify current identity-checking and filing rules rather than relying on an old checklist. Registering a company is distinct from permission to trade, immigration permission or professional authorisation. This is an information gateway; no company was created, filing submitted or identity data entered.


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The official guide helps distinguish working for yourself from other employment arrangements and links to the relevant tax and registration information. Responsibilities depend on the real activity, legal structure and circumstances, not only the label used in a contract. Check the current HMRC rules and seek qualified advice where needed; this is not a personalised tax calculation or a statement that an individual may lawfully become self-employed.


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Free, impartial guidance covers consumer-protection and trading-standards topics for businesses. The site distinguishes the law applicable in England, Scotland and Wales, so choose the right location and type of sale rather than assuming identical rules across the UK. Use the concise guides to identify issues and the detailed guides for context. It does not provide an individual legal ruling, licence or guarantee that a product or business is compliant.


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The public regulator explains basic responsibilities such as risk assessment, workplace facilities, information, consultation and first-aid arrangements. The introductory route is aimed at small, lower-risk businesses; specialist or higher-risk activities can require additional guidance and competent advice. Reading a webpage is not a workplace assessment, inspection pass or compliance certificate. Check the relevant industry guidance and actual risks before acting.


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The UK information regulator provides guidance and self-service resources for small businesses, sole traders, charities and community groups handling personal data. Use it to understand relevant duties, records, security and any fee requirements, taking account of the real processing activity. The resources do not certify compliance or replace advice about a specific incident. No assessment tool, registration, payment or personal information was submitted during this review.


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Search official information about public contracts, future opportunities and previous awards. Read the actual notice for eligibility, deadlines, evidence and submission route; viewing an opportunity does not mean a supplier qualifies or will win it. Higher-value notices and other UK nations may use different services, which the guide distinguishes. This is a procurement information/search route, and no supplier account, tender or commercial information was submitted.


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The public office explains trade marks, patents, designs and copyright and links to the relevant official search and application services. Different forms of protection cover different things, and registering a business name is not the same as securing intellectual-property rights. Check the current fees, scope and requirements before any application and obtain qualified advice for a specific dispute. No filing, rights assessment or payment was made.


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The council’s business-rates information explains local billing, payment, changes and available relief routes. Eligibility and liability depend on the property, use and current rules, so do not assume a startup, charity or small business automatically receives an exemption. Use the named official service for the particular enquiry and distinguish rates from rent, licensing and other costs. This is general information, not an individual bill calculation or relief decision.




Immigration | Public authorities
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Address

York House, 91 Granby Street, Leicester LE1 6FB; correspondence/service locations also include City Hall, 115 Charles Street LE1 1FZ and Town Hall Square LE1 9BG

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General customer services 0116 454 1000

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York House public access Tue, Thu 09:30–16:30; bank holidays and listed festive holidays closed. General telephone Mon–Thu 08:30–16:30; Fri 08:30–16:00. Specialist services have their own times.

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The council’s current contact page is the starting point for local services and help using online systems. York House has public computers and limited opening days; the presence of an office at City Hall or Town Hall does not imply the same walk-in service. Choose the relevant department and arrange appointments where required. Local Council Tax or other address evidence is distinct from immigration status and does not itself establish a right to remain in the UK.


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Leicester Town Hall, Town Hall Square, Leicester LE1 9BG

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Birth/death registration by arranged appointment; the registrar confirms the date and time. Citizenship ceremonies require the appropriate Home Office invitation and booking. No general walk-in timetable published on the checked pages.

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The council registers relevant life events and provides certificate and citizenship-ceremony routes. Use the specific birth, death or ceremony page because documents and booking steps differ; an ordinary council visit is not a registrar appointment. The birth page flags new identity requirements from 9 November 2026, so check the rules for your appointment date. The checked own pages publish online/contact routes but no dedicated current registration telephone.


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The official guide explains who can apply, the identity-evidence process and the online application route. A National Insurance number is not immigration permission or proof of a right to work; the guide distinguishes these issues and explains that an existing number normally remains the same. Use the current eligibility and evidence instructions for your circumstances. No application, identity upload, appointment or personal information was entered in this research.


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Use the official UKVI route to view the digital record of immigration status and generate a share code for the relevant purpose. The receiving organisation may need the appropriate code and accompanying information, rather than a screenshot. Accessing an account does not create new immigration permission, and errors or access problems use separate official help routes. No account was accessed, code generated or identity information submitted during this review.


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The government guide links to the Immigration Advice Authority adviser finder and explains that advisers must be registered or belong to an approved professional body. Check the adviser’s permitted work, current authorisation and fees before instructing them. Advice, form-filling or representation does not mean the adviser makes immigration decisions or can guarantee success. This is an official search route, not a personal recommendation or a booking.


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The official guidance explains updating contact, identity and travel-document information linked to a UKVI account. It warns that an out-of-date account can cause delays, and some changes are restricted while an application decision is pending. Read the current instructions before travel or a change of document; this is not a guarantee that a journey or update will be accepted. No account, passport details or other personal information was accessed or changed.


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The official guide explains different ways to prove a right to work according to nationality and immigration circumstances. Use the appropriate share-code or document route and the actual conditions of the person’s permission; a National Insurance number, bank account or council registration is not a substitute. This is general information, not a decision that an individual may take a particular job. No employer check, share code or identity submission was tested.


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This official guide applies to private renting in England, including Leicester; it explicitly distinguishes Wales, Scotland and Northern Ireland, where this right-to-rent check does not apply. The evidence route depends on nationality and immigration status. Do not confuse a landlord’s check with a guarantee of a tenancy, immigration permission or eligibility for social housing. No landlord check, account or personal evidence was entered during the review.


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The scheme may remain relevant to eligible EU, EEA or Swiss citizens and certain family members, but it is not a general route for every new arrival. Most initial deadlines have passed; the current guide explains the separate circumstances for further or late applications and moving from pre-settled to settled status. Check the exact eligibility and obtain regulated advice where needed. This listing does not establish eligibility or guarantee an application outcome.


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The official contact tool directs different UKVI enquiries to the relevant team or online guidance, according to the issue and location. The page expressly says contact-centre staff cannot advise on an individual’s eligibility, likely success or decision date. Use regulated advice for a personal legal assessment and check any charges before contacting a service. No tool questions, form, login, message or personal immigration details were submitted.


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The government explains electoral registration, updating an address or other details and the separate anonymous-registration route. Eligibility in England depends on age, nationality and other current rules; living in Leicester or paying Council Tax does not automatically create a voting right. Check the applicable conditions and contact the local electoral office if unsure whether already registered. No registration, identity information or electoral application was entered here.


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Find a nearby branch and filter for the actual service needed, such as postal, document-checking or selected identity and application services. Branches differ in their services and opening hours, and many services carry charges; a nearby branch is not necessarily able to handle every application. Use its own current listing before travelling. The finder is a directory, not a Home Office office or a guarantee that a document will be accepted.


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The council’s current guide covers reporting a move or household change, checking charges, payment, discounts and help if you cannot pay. Eligibility for a discount or reduction depends on the circumstances and should be checked rather than assumed for every student or low-income household. Council Tax administration is separate from immigration permission and legal residence status. No account, payment, change notification or personal financial information was submitted.


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The city council brings together local routes for housing-related benefits, Council Tax support, energy, food, essentials and crisis help. Different schemes have different rules, including possible immigration-related restrictions, and funding or appointment availability can change. Use the individual scheme and qualified advice where needed; a directory entry is not an award or an assurance of access to public funds. No claim or personal information was entered.




More services | Integration
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6th Floor, 60 Charles Street, Leicester LE1 1FB

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Support/casework 0116 208 1341; assessed appointment bookings 0116 208 1343; administration 0116 208 1340; urgent safeguarding concerns 07483 340114

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Office Mon–Fri 09:30–16:30. Drop-in Mon–Thu from 09:30 for same-day assessment, urgent cases prioritised; Fri appointments only, with many staff remote. Contact ahead before visiting.

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The local charity offers multilingual support with immediate needs, longer-term skills and community connection, including English, digital skills, employability and navigation of housing or other services. Its own current pages distinguish casework, booked appointments and administration numbers. Drop-in attendance leads to assessment, not a guaranteed appointment or legal outcome. Friday access should be arranged because many staff work remotely. For immediate danger use 999, not an office enquiry.


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The Bridge, 43 Melton Street, Leicester LE1 3NB

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ESOL provider listing 07583 572417; own charity contact page publishes digital/postal contact routes

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Wednesday drop-in 11:00–14:00 for ESOL registration enquiries. Classes and other activities have separate timetables; places are limited and registration required.

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The charity welcomes asylum seekers and refugees through its hub, ESOL, volunteering and wider activities. The regional MESH course listing, supplied for this provider, advertises free English and gives the Wednesday enquiry period and named contact number; the charity’s own contact page confirms The Bridge address but does not repeat a public telephone. Do not use the older Holy Cross location or assume the drop-in period is every class’s teaching time.


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19 Brunswick Street, Leicester LE1 2LP; some classes at Quba Community Centre / St Matthews Community Solution Centre, confirm venue with staff

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0116 262 8632

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Own contact: drop-in Mon–Fri 10:00–14:00. Services: Mon–Thu 10:00–14:00, but lower schedule says until 14:30; Fri 10:00–14:00 one-to-one appointments. English Wed 09:30 start versus lower schedule 10:00–13:00; Fri 14:00–16:00 versus 14:00–15:45. Conversation Wed 14:30, Fri 10:30; other English Mon–Wed, register with staff. Foodbank Mon, Thu 12:00–13:00. Youth classes Sat 10:00–12:00; activities Sat 14:00–16:00; homework Sun 15:00–17:00. Women’s social group Thu 10:00–12:30; men’s Sun 17:00–20:00. Confirm conflicting own times.

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The Somali Community Parents Association offers bilingual advice, family support, referrals and free adult English. The rendered own service cards, lower timetable and contact page contain different drop-in and ESOL times; all relevant versions are retained rather than silently choosing one. Ask staff to confirm the session, venue and registration before travelling. Local HTTP200 responses contain only a JavaScript shell, so actual rendered own pages were read separately and are not claimed as local readable-content proof.


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Leicester Adult Education College, Belvoir Street, Leicester LE1 6QL; assessment and teaching also at other city venues

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0116 454 1067

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Normal term-time college opening Mon–Thu 08:30–20:30; Fri 08:30–16:30; weekends closed. Assessment and classes have separate booked times.

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The council offers English for Speakers of Other Languages for people whose first language is not English, with advice and assessment to identify a suitable level. Many learners qualify for free or reduced-cost provision, but this depends on the course and individual funding conditions. Ask separately about exam preparation, examination fees and the current venue. College reception hours are not teaching hours, and joining a preparation course does not guarantee an immigration or examination outcome.


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2nd Floor, Phoenix Yard, 5–9 Upper Brown Street, Leicester LE1 5TE

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Current site 0116 204 2790. Earlier own contact page additionally lists immigration 07511 804817, welfare 0777 690 4454, EU resettlement 07535 693 795, other enquiries 07494 730 489; confirm these direct routes.

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Current site does not repeat a timetable. Earlier own contact page lists telephone Mon–Thu 10:00–13:00 and 14:00–16:00; confirm current hours and any visit on the main number.

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TREC supports racial justice, individual casework, integration and English-language education. After 18’s own closure notice says it closed on 1 August 2026 and transferred activities here, so it is not listed as a continuing separate provider. The current TREC site confirms Phoenix Yard, replacing older directories’ Highfields address, and describes ESOL workplace-safety learning. Earlier direct-contact numbers and hours are qualified because the new site does not repeat them; ask about the relevant current service and access.


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Open Hands Compassion Centre, 19 Lower Willow Street, Leicester LE1 2HP; English classes also at Central Baptist Church LE1 1EB

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General 0116 3261857; English registration text 07716 515936

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2026–27 English classes run in the academic year Sep 2026–Jun 2027; ask the team for the assigned class timetable. Administration hours vary Mon–Fri. Essentials/food Tue, Thu 10:00–12:00 with relevant referral/voucher; Pie Night Tue 19:00; donation drop-off Tue 13:00–17:00, Thu 15:00–17:00.

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The charity’s current English page advertises seven levels from early beginners to IELTS and advanced skills for the 2026–27 year. Contact the English team about assessment, remaining places, venue and any course or examination charges; the earlier August testing date is not presented as an upcoming appointment. Practical support has different referral and voucher rules from classes, and published administration hours are variable. Do not assume every activity is a free unbooked drop-in.


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96 Melbourne Road, Leicester LE2 0DS

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0116 253 1053

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Centre Mon–Thu 09:00–21:00; Fri 09:00–13:00 and 18:00–21:00; Sat–Sun open for bookings. Course and advice-session times vary.

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An independent community centre offering adult learning, youth, arts and community activities, with current promotion of English-skills and employability learning. Ask about the specific ESOL or conversation provision, assessment, funding and fees rather than treating centre opening hours as a class timetable. It is at 96 Melbourne Road and is distinct from Highfields Library at number 98 and the college’s outreach centre on St Stephen’s Road. Weekend access is for bookings, not a general drop-in promise.


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2A Stoughton Drive North, Leicester LE5 5UB

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0116 2733459

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Office normally Mon–Wed 09:00–17:00; some staff work remotely. Phone or contact ahead before visiting. Courses and events have separate arrangements.

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The Leicester charity brings people and organisations together to build understanding across religion, belief and community differences. It offers educational and training programmes rather than being a general immigration decision service or an assumed free ESOL college. Check the particular programme’s audience, cost and booking terms. The own contact page limits normal office presence to Monday–Wednesday and explicitly asks visitors to confirm somebody will be there.


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Epic House, 1 Lower Hill Street, Leicester LE1 3SH

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0116 242 1120

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Restricted public office/telephone periods 10:00–13:00 and 14:00–16:00; days not explicitly stated in the current notice. Confirm an appointment.

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The charity’s immigration page describes a free initial appointment followed by a fixed-fee service if instructed; it is not presented as wholly free representation. Ask about current authorisation, the relevant adviser, scope and charges before proceeding. Some examples on the page refer to older schemes or physical immigration documents, so use current government guidance for the actual procedure. High demand and restricted contact hours apply, and no successful application outcome is guaranteed.


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The Migrant English Support Hub’s regional directory helps find English classes by town or postcode and compare level, venue, format and cost. Search for Leicester rather than assuming every East Midlands listing is in the city or online. Free, funded and paid provision can have different conditions, limited places or registration requirements; confirm directly with the provider. No enquiry form, learner account or personal information was submitted.


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The British Council offers online English-learning resources alongside separate course and examination services. Use the free practice materials suitable for your level, and check the terms before choosing live tuition, a subscription, an exam or another paid product. Online practice is not a guaranteed substitute for a locally assessed ESOL place or a qualification accepted for a particular purpose. No registration, trial, course or payment was started.


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A commercial online and app-based learning service with short English practice available through suitable instruction languages. Basic learning is offered free, while Super, Max and the separate English Test are distinct paid products or trials with their own terms. Choose English and an appropriate interface language; the public page rendered in Italian during this check. The local HTTP200 is only a minimal JavaScript shell, so rendered own content was read separately. No account, trial, app installation or test was purchased.


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Telephone/remote service; no walk-in office associated with this listing

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0808 8010 503

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Free asylum helpline 24 hours daily, 365 days a year. Other services have separate contact arrangements.

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The charity’s current asylum-services page provides a national free helpline and explains advice, support and online channels for people in the asylum system. It does not make Home Office decisions or guarantee housing, financial support or a successful claim. This is the telephone route, not an invented Leicester office. Use the correct service for the issue and ask about language support; no asylum-support form, account or personal information was submitted.


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The national charity explains help and advice around asylum and lists its actual project areas. The current page names services in Greater Manchester, the West Midlands and Bradford, not a Leicester drop-in office; check geographical eligibility before contacting a project. Use this as information and signposting rather than a promise of local casework or accommodation. For Leicester-specific help use the local organisations above and the appropriate statutory service.