City: GB / Liverpool
Useful contacts for jobs, language courses, public authorities, residence, housing, family, health, transport, businesses, universities and social services in Liverpool.
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Jobs | Training | Careers

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Universities | Colleges

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Libraries

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Family | Youth

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Health

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Housing

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Public transport

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Business | Enterprise

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Immigration | Public authorities

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More services | Integration

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Jobs | Training | Careers
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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0151 233 5312

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Opening hours

Telephone Mon–Fri 09:00–16:00. Individual support appointments are arranged separately.

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More information

The council-backed service supports Liverpool residents aged 18 and over who want to start, return to or remain in work. Ask about one-to-one support, skills, work trials and the current Connect to Work route where additional barriers apply. This is the published telephone contact, not an invented walk-in office. Support is not a job offer, and the team checks the appropriate programme and circumstances before arranging help.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Compare adult retraining, GCSE, Access to Higher Education, vocational and work-related study across the public college’s city campuses. The current site explains evening and online options and possible help with fees, travel or childcare, subject to eligibility. Check the actual campus, assessment, course timetable and entry requirements before committing. This is the online course directory; it does not guarantee free tuition, a funded place or employment.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The council’s current course guide covers English, maths, digital skills, interpreting, catering and routes into school-based work. Many courses are free, but fees can apply depending on benefits and the programme. Use the current course and assessment details rather than assuming every subject is available at every centre. The guide also links ESOL and IELTS support; registration or a course listing is not confirmation of a funded place.


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Address

Blackburne House, Blackburne Place, Liverpool L8 7PE

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Telephone | Fax

0151 709 4356

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Opening hours

Course and reception timetable not published on the checked education/contact pages. The separate bistro opens Mon–Fri 09:00–16:00; these are not teaching hours.

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A Liverpool educational charity and social enterprise offering women routes from introductory learning to Access to Higher Education, including English, ESOL, business and care-related subjects. Fully funded courses may be available for low-paid learners or those receiving qualifying benefits, but this depends on the course and evidence. Speak to the course-information team about assessment, support and the actual class schedule. The bistro and nursery have separate purposes and access arrangements.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Liverpool’s voluntary-sector organisation provides a portal connecting community, faith and charitable organisations with prospective volunteers. Browse the actual duties, time commitment, checks, accessibility and expenses for each role. Volunteering can build skills and local connections but is not paid employment or an automatic route into a job. Check any immigration or benefit-related conditions relevant to your circumstances before accepting a role.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Search the council’s current recruitment route for roles across local public services, with separate links for education and school supply opportunities. Read the individual advert’s location, hours, qualifications, recruitment checks and closing date. A vacancy page or online account is not an offer of work or sponsorship. Use the official application link for the relevant employer; no application, identity information or account was submitted during this research.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Use the NHS recruitment service to search Liverpool and nearby employers by role, trust and travel distance. Clinical and non-clinical jobs have different qualification, registration, right-to-work and experience requirements. Read the actual advert and contact the employer about its post rather than assuming every NHS role offers sponsorship. This is a job-search and application service, not a local recruitment desk or a guarantee of employment.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0800 072 0288

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Opening hours

Telephone Mon–Fri 08:00–18:00; weekends and bank holidays closed.

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More information

The current National Careers Service help page directs adults aged 18 and over living in England to DWP Jobs and Careers Service advisers. Ask about career choices, preparation and practical next steps rather than treating advice as a funded course or job guarantee. Younger people are directed to different education, training or local-authority support according to their situation. This is a telephone service, not a published Liverpool drop-in address.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0300 123 1100; Relay UK/textphone 18001 0300 123 1100

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Opening hours

Mon–Fri 08:00–18:00. Ask about accessibility or an interpreter if needed.

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Acas gives confidential information about workplace problems, employment rights and options for employers and workers in Great Britain. Advisers do not take sides, act as your representative or decide a dispute. Prepare relevant questions and check any applicable time limit rather than assuming a general enquiry stops a deadline. The advice is free but call charges depend on your telephone provider. This is not a Liverpool walk-in office.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The government guide links the official vacancy search for England, Scotland and Wales, which can be filtered for Liverpool and nearby locations. Compare the actual employer, workplace, hours, pay and application requirements in each advert. An online listing is not a guarantee of suitability, lawful employment or sponsorship. Northern Ireland has a separate service; use official application channels and be alert to recruitment scams.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Search paid apprenticeship opportunities in England by occupation and realistic travel distance from Liverpool. Check the employer’s entry requirements, working hours, training provider and recruitment deadline for each vacancy. Different UK nations use separate routes, and age, residency and education conditions can matter. An apprenticeship listing is not a course booking or a guarantee that an employer will accept an application.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The official England guidance explains skills and training options for young people and adults, including ways to learn while working or return to education. Use it to understand the type of route before comparing actual local providers. Fees, funding, age and residency conditions differ by programme. The information service does not confirm a place, qualification outcome or eligibility for public funding, and other UK nations have their own arrangements.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Find the appropriate official contact route for a new or existing benefit claim, an appointment change or a local office. Different enquiry types use different channels, so follow the guide and any official correspondence rather than relying on a generic office number. This entry is the online contact and office-finder guide, not a benefit decision or a promise of an unscheduled Liverpool appointment. No claim or personal information was entered.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Explore clinical and non-clinical health occupations before searching local vacancies. The NHS guidance helps compare qualifications, training routes, duties and transferable skills, but reading a career profile does not establish recognition of an overseas qualification or access to a regulated profession. Check the relevant professional regulator, course provider and employer. This is national careers information rather than a local clinic or recruitment appointment.




Universities | Colleges
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Address

Foundation Building, Brownlow Hill, Liverpool L69 7ZX

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Telephone | Fax

Prospective students 0151 794 5927; general 0151 794 2000

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Opening hours

Prospective-student online chat Mon–Fri 09:00–16:00. Accommodation office separately Mon–Fri 09:00–17:00 excluding public holidays; these are not published admissions phone hours.

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More information

The city’s research university offers undergraduate, postgraduate and research routes across many subjects. Use the prospective-student team to check the actual course, academic and English requirements, application route and assessment of overseas qualifications. The contact page distinguishes online-chat availability from the accommodation office; neither is assumed to be an admissions telephone timetable. Fees, scholarships and immigration conditions require individual checks.


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Address

Course enquiries: Ground Floor, Exchange Station, Tithebarn Street, Liverpool L2 2QP

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Telephone | Fax

Course enquiries 0151 231 5090; applicant support 0151 231 2777; general 0151 231 2121

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Opening hours

Applicant live chat is advertised Monday–Friday without daily times. No course-enquiry telephone timetable published; arrange any visit separately.

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LJMU is a separate public university with a broad range of subjects and degree-apprenticeship routes. The current contact page locates prospective-student enquiries at Exchange Station and separates pre-application questions from support after applying and from enrolment. Choose the appropriate team and confirm the campus used by your course. An enquiry, open-day visit or application does not guarantee an offer, funding or recognition for a regulated occupation.


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Address

Hope Park, Taggart Avenue, Liverpool L16 9JD; Creative Campus, Shaw Street, Liverpool L6 1HP

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Telephone | Fax

Student recruitment 0151 291 3111; admissions 0151 291 3899; international recruitment 0151 291 3389; switchboard 0151 291 3000

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Opening hours

Not available

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More information

Compare Hope’s courses and entry routes with the city’s other institutions rather than treating one university’s offer as the whole local market. Teaching is spread across Hope Park and the Creative Campus, so check the actual location and travel arrangements for your subject. Recruitment, admissions and international enquiries have different numbers. Confirm academic entry, English evidence, costs and funding for your own circumstances before applying; no place is guaranteed.


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Address

Mount Street, Liverpool L1 9HF

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Telephone | Fax

Admissions 0151 330 3084; international 0151 330 3118; reception 0151 330 3000

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Opening hours

Not available

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More information

A specialist higher-education institution for performance and associated creative, management, design and technical disciplines. Selection can include auditions, interviews or self-tapes as well as academic evidence, and the appropriate process depends on the course. Ask the admissions or international team about requirements, fees and preparation. The performance box office and out-of-hours security number are different services and are not an admissions-opening timetable.


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Address

The Learning Exchange, Roscoe Street, Liverpool L1 9DW; actual delivery may be at another college campus

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Telephone | Fax

Enquiries 0151 252 3000; careers advice 0151 252 3607; applications 0151 252 3299

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Opening hours

General application/enrolment enquiries Mon–Fri 08:30–16:30. Course teaching and individual campus access are separate.

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More information

The public college offers a distinct route into higher technical and university-level study, including Higher National and other qualifications. Check the level, awarding body, progression arrangements and exact campus for the chosen subject rather than assuming every course is a bachelor’s degree or guarantees a top-up place. The current applications page advertises September 2027 applications and also carries earlier enrolment dates; use the appropriate academic year. Fees and support depend on the programme.


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Address

St Helens Road, Ormskirk, Lancashire L39 4QP – outside Liverpool

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Telephone | Fax

Course enquiries/admissions 01695 657000; international 01695 657122; switchboard 01695 575171

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Opening hours

Course Enquiries Mon–Fri 09:00–16:00. Campus visits and teaching follow separate arrangements.

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More information

A further public university choice in Ormskirk rather than Liverpool city. Compare course content, entry and professional requirements alongside the cost and practicality of travel or accommodation. The current contact page publishes a dedicated course-enquiry timetable and separate international support. Ask about recognition of your qualifications and the actual start year before applying. An enquiry or course listing does not promise admission, funding or an immigration outcome.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Search universities, courses and application guidance across the UK, comparing Liverpool providers with alternatives by subject, award and study mode. Check the relevant entry year, deadlines and the institution’s own detailed requirements. A UCAS course listing or account is not an offer, and fees or application rules may change. Use the service alongside each institution’s official course and admissions information; no application or personal documents were submitted.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Use the official comparison service to examine course-level information, student experiences and published outcomes rather than relying on a broad university ranking. Match the institution, subject, award and mode of attendance carefully. Data can describe earlier cohorts and may not exist for every course, so it does not predict your earnings or employment. Confirm current delivery and requirements with the provider before making a study decision.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

UK ENIC provides official information and comparison services for international qualifications. A Statement of Comparability is a paid service and may help where an employer or institution requests it, but it does not itself guarantee university entry, professional registration or immigration eligibility. Ask the receiving organisation what evidence it needs before purchasing a service. No order, payment or personal document upload was attempted.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

Explore the Access to HE Diploma as a route for adults who do not hold traditional university-entry qualifications. The official scheme information explains recognised courses and helps identify providers. Check that the diploma’s subject, credits and grades meet the requirements of your intended degree; completing an Access course does not guarantee admission. Costs, funding, study pattern and assessment depend on the college and programme.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Read the official eligibility, application and repayment guidance before assuming that student support is available. Residency, immigration circumstances, previous study, course type and the actual start date can affect the route. The current guide distinguishes changes for courses starting from January 2027, so do not apply a rule for the wrong academic period. This is general funding information, not a personalised borrowing recommendation or funding decision.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The government explains how to check whether a degree is officially recognised and which organisation is authorised to award it. A college teaching a course can be different from the institution awarding the qualification. Follow the route for the relevant UK nation and confirm the exact award before committing. Recognition is not the same as accreditation for a regulated profession or acceptance by every employer or overseas authority.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The England regulator’s student information covers course delivery, consumer rights, harassment and routes for raising concerns. Use it alongside the institution’s current terms, complaints procedure and student-protection information. The regulator is not a substitute for an individual adviser or a promise of a remedy in a particular dispute. Different UK nations have their own regulatory arrangements, so check the correct jurisdiction.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The UK Council for International Student Affairs provides specialist guidance on issues affecting international students, including immigration, fee status and life in the UK. Use it to identify questions for the university and the appropriate current government guidance. Outcomes depend on individual facts and the applicable rules; general information does not decide a visa or fee-status case. No advice form, account or immigration application was submitted.




Libraries
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Address

William Brown Street, Liverpool L3 8EW

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Telephone | Fax

0151 233 3069 – published council library-service line

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Opening hours

Mon–Fri 09:00–20:00; Sat 09:00–17:00. Sunday not listed in the current own timetable; bank holidays closed. Archives/search room and Business & IP Centre have separate hours.

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The main council public library offers four floors of study seating, free wifi and computers, the Picton Reading Room, rare collections and a dedicated family space for children up to 14. It also hosts archives and the Business & IP Centre, whose appointments and opening times are separate. Check the relevant service rather than assuming the main building timetable covers every specialist room. Printing, reservations and membership have their own conditions.


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Address

Allerton Road, Liverpool L18 6HG

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon–Wed, Fri 10:00–18:00; Sat 10:00–16:00; Thu, Sun closed. All council libraries close on bank holidays.

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More information

This neighbourhood council library provides books, free wifi, public computers and printing, with a car park and accessible facilities. Staff can also help residents access council services online. Ask what documents or appointment arrangements apply to a particular council task rather than assuming library opening guarantees an adviser. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Windsor Street, Liverpool L8 1XF

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon–Wed 10:00–18:00; Sat 10:00–16:00; Thu, Fri, Sun closed. All council libraries close on bank holidays.

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More information

The public council library on Windsor Street has a Chinese book collection and a children’s Black interest collection, alongside books, computers and wifi. It has lift access and accessible facilities. Face-to-face council adviser appointments are a separate service: use the published booking route rather than assuming an adviser is present throughout library opening. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Townsend Avenue, Liverpool L11 5AF

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon–Wed, Fri 10:00–18:00; Sat 10:00–16:00; Thu, Sun closed. All council libraries close on bank holidays.

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More information

A council library in Norris Green with reading, public computer and wifi provision. The current council page also identifies help with accessing council services and separate face-to-face adviser appointments. There is no parking advertised at the branch. Check the task and any appointment requirements before travelling rather than treating every opening hour as a full advice session. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Bowdon Road, Liverpool L19 1QN

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon–Fri 09:00–16:30; Sat, Sun closed. All council libraries close on bank holidays.

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More information

This council branch offers books, wifi and computers together with online council-task assistance and arranged adviser appointments. The council spells the road Bowdon, while LibraryOn uses Bowden; both refer to the same postcode and library. It has lift access, an induction loop and accessible facilities. Opening is on weekdays only; book any specialist advice through the relevant council route. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Kensington, Liverpool L7 2RJ

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon, Wed 10:00–18:00; Thu, Fri 10:00–17:00; Tue, Sat, Sun closed. May close 12:30–13:30 depending on staffing. All council libraries close on bank holidays.

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More information

The council’s Kensington branch provides local reading and digital facilities and hosts separately booked council-adviser appointments. Its current own listing warns that lunch closure may occur depending on staffing, a detail not shown in the older LibraryOn timetable. There is no parking advertised. Check access before making a time-critical journey or assuming an adviser can see you without a booking. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

125 County Road, Liverpool L4 3QF

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Staffed table: Mon, Wed 10:00–18:00; Thu 10:00–17:00; Sat 10:00–16:00; Tue, Fri, Sun marked closed. Separate council note says Tue/Fri self-service only, no computers: confirm availability. Notice: closed after 12:30 Thu 22 Oct 2026, reopening Sat 24 Oct. All council libraries close on bank holidays.

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Spellow is a council library and community learning space, with enterprise information, training facilities and accessible lift and changing facilities. The current council page has a conflict between its closed Tuesday/Friday table and a separate self-service note; this is retained rather than inventing hours. A dated October closure notice also takes priority for that period. Ask staff to confirm access, computer use and any business or adviser session. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Childwall Road, Liverpool L15 6UT

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon–Wed 10:00–18:00; Thu, Fri 10:00–17:00; Sat, Sun closed. All council libraries close on bank holidays.

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The public library at Childwall Fiveways offers books, public computers, free wifi and printing facilities as part of the council service. The location has parking and accessible toilets according to the current council listing. Use the library’s own membership and computer conditions, and check current activity information before planning a visit. Weekday opening does not imply that every club or support session is running at that time. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Lee Valley Millennium Centre, Childwall Valley Road, Liverpool L25 2RF

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Tue 10:00–18:00; Thu, Fri 10:00–17:00; Sat 10:00–16:00; Mon, Wed, Sun closed. All council libraries close on bank holidays.

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A council public library within the Millennium Centre in Netherley, with books, wifi and computers. The current listing locates accessible facilities in the wider centre and notes a car park and separate face-to-face council-adviser appointments. Check both the library timetable and any booking for the service you need. The building’s other activities and opening arrangements should not be treated as an extended library timetable. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Prescot Road, Liverpool L13 5XG

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon, Tue 10:00–18:00; Fri 10:00–17:00; Sat 10:00–16:00; Wed, Thu, Sun closed. All council libraries close on bank holidays.

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The Old Swan council branch provides books, computers, wifi and community information, with separate arranged council-adviser appointments. Its current own page explicitly says there are no public toilets at this library, even though other accessibility features are listed. Plan around the two midweek closure days and check the actual event or advice-session time. Library membership and printing conditions apply separately. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Aigburth Road, Liverpool L17 4JS

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Wed 10:00–18:00; Thu, Fri 10:00–17:00; Sat 10:00–16:00; Mon, Tue, Sun closed. All council libraries close on bank holidays.

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This neighbourhood council library on Aigburth Road offers local reading, public computers and free wifi. Its own listing includes access ramps, accessible toilets and two disabled parking spaces in the grounds. Monday and Tuesday are closed, so check the actual day before travelling. Ask about the current membership, computer and activity arrangements rather than assuming a particular class or staff-supported task is available whenever the building is open. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Conleach Road, Speke, Liverpool L24 0TY

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon–Fri 09:00–16:30; Sat, Sun closed. All council libraries close on bank holidays.

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More information

The council’s Parklands branch in Speke offers books, digital access and help with online council tasks, with a large car park outside and ground-level access. More detailed face-to-face advice follows separate booking arrangements. The LibraryOn record is titled Parklands while the council calls it Speke Parklands; this is one public branch, not two providers. Confirm the specific support needed and do not confuse course or venue events with ordinary library opening. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

Picton Road, Liverpool L15 4LP

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon, Tue 10:00–18:00; Thu 10:00–17:00; Sat 10:00–16:00; Wed, Fri, Sun closed. May close 12:30–13:30 depending on staffing. All council libraries close on bank holidays.

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The council branch on Picton Road includes a children’s library and Bookstart provision alongside books, wifi and computers. The current council page warns of possible lunch closure depending on staffing, in addition to the weekly closed days. It lists access ramps and accessible toilets. Check the relevant session or service before making a special journey, especially for children’s activities or assistance that requires staff availability. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.


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Address

West Derby Road, Liverpool L13 7HQ

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Telephone | Fax

0151 233 3069 – council library-service line

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Opening hours

Mon–Wed 10:00–18:00; Fri 10:00–17:00; Thu, Sat, Sun closed. All council libraries close on bank holidays.

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West Derby is a council library with reading space, study space and an area for children, families and young people. The own listing identifies parking at Peter Lloyd Lifestyles, postcode L13 0BH, which is different from the library’s address. Thursday and weekend closures matter when planning a visit. Confirm current computer availability, membership conditions and any organised activity rather than treating every opening hour as a staffed class. LibraryOn provides the individual branch record; use the current council branch page for temporary changes and contact routes.




Family | Youth
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Address

Central Hub: 36 Bolton Street, Liverpool L3 5LX; North Hub: Croxdale Road West L14 8YA; South Hub: Lyndene Road L25 1NG

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Telephone | Fax

Central 0151 707 1025; North 0151 305 2040; South 0151 305 2030

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Opening hours

Central Mon–Thu 09:00–20:00, Fri 09:00–16:00. North/South Mon–Wed 09:00–20:00, Thu 09:00–18:30, Fri 09:00–16:00. Individual support/referral sessions differ.

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More information

The local charity supports mental health and emotional wellbeing for children, young people aged 5–25 and families. Its three hubs have different Thursday hours, so contact the relevant site. Referral eligibility includes a Liverpool home postcode or GP, and primary-school referrals must follow the school’s route. A building’s opening timetable does not guarantee an immediate counselling session or crisis response. Ask about the current Walk In Support Hub and appropriate support.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The current council directory lists local hubs and children’s centres with their own locations and opening patterns. Services for children from birth to five and their families include family health, support, parent-and-toddler activities and childcare signposting. Provision varies by site, and families need to register before using services. Choose the actual centre and session rather than assuming every activity is available throughout building opening.


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Address

Belle Vale Children’s Centre/Family Hub, Hedgefield Road, Liverpool L25 2RW

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Telephone | Fax

Liverpool/regional team 0151 486 1788

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Opening hours

Liverpool group Tue 09:30–11:30 during term time. Organisation office Mon–Fri 09:00–17:00; other-area and online groups have separate schedules.

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More information

The community network offers free, open-access information and peer support for parents and carers facing neurodevelopmental challenges; a diagnosis or referral is not required for the published group. The Liverpool session is at Belle Vale, not an assumed permanent walk-in office. Check term dates, weekly topics and any venue changes before travelling. Other groups in Knowsley, Sefton and beyond are separate locations, and this is not a diagnostic assessment.


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Address

The Storybarn, Calderstones Park, Liverpool L18 3JB

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Telephone | Fax

Storybarn access/enquiries 0151 729 2227; The Reader general 0151 729 2200

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Opening hours

Opening varies with events and activities. Published baby drop-in Mon 12:30–14:30; other sessions have separate dates, age ranges and booking arrangements.

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More information

The reading charity’s family space offers storytelling, creative play, baby and pre-school activities, relaxed sessions and holiday provision in Calderstones Park. Check the actual event’s age range, accessibility, price and whether advance booking is needed; not every activity is free or available as an unrestricted drop-in. The current own page gives variable event-based opening rather than the fixed weekend hours shown in some older directories.


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Address

William Brown Street, Liverpool L3 8EN

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Telephone | Fax

0151 478 4393

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Opening hours

Daily 10:00–17:00 until 1 Nov 2026. From 2 Nov: winter Tue–Sun 10:00–16:00, Monday closed except school holidays; ownpage also lists open Mondays 26 Oct, 21 Dec, 28 Dec.

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A national public museum with natural-history collections, an aquarium, ancient-world displays and family activities. General admission is free, while special exhibitions, planetarium shows or other events may have charges and separate booking rules. Schools and large groups need to book. The current own page announces a November winter-hours change, so check the actual visit date. Own rendered content and the expanded venue-contact section were read separately from the minimal local HTTP200 body.


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Address

65–67 Hanover Street, Liverpool L1 3DY

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Telephone | Fax

0151 702 0700

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Opening hours

Not available

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The local youth charity runs different projects covering participation, wellbeing, disability inclusion, skills and youth provision across Merseyside. Contact the organisation to identify the relevant project, age range and venue rather than assuming the Hanover Street contact base is an open daily youth club. Some programmes operate in Knowsley or other areas, with their own referral or registration arrangements. Participation and available places must be checked individually.


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Address

55 Rupert Road, Huyton, Merseyside L36 9TB – Knowsley, outside Liverpool city

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Telephone | Fax

0151 480 3910

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Opening hours

Knowsley Council lists Mon–Thu 09:00–17:00, Fri 09:00–16:30; the charity’s current contact page does not repeat hours, so confirm. Visits/groups follow separate arrangements.

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A family-support charity based in Huyton rather than Liverpool city. The neighbouring council describes support for families with at least one child under 11, including practical help and parent-and-child activities. Ask the charity whether your address and circumstances fall within its current service area before relying on support. Its own contact page confirms the office address and number but not a public drop-in timetable; the council-listed hours are qualified, not a guarantee of access.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

The council’s Local Offer brings together education, health, social-care and community information for children and young people with special educational needs and disabilities up to 25 and their families. Use it to identify the appropriate service and its current contact, assessment or referral requirements. A directory entry is not a decision on an education or health plan, a funded placement or entitlement to a specific form of support.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0151 459 2606; emergency 999

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Opening hours

Current own concern/contact pages do not publish a recurring telephone timetable. For immediate danger or an emergency use 999; do not wait for a routine enquiry.

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The council’s current public route for concerns about a child uses 01514592606, not an older number still shown in some third-party or partner lists. Members of the public and professionals follow different referral routes. You do not need to investigate or prove a concern before asking the appropriate safeguarding service for help. This is a telephone contact, not a walk-in office or a guarantee of an immediate response; emergencies require 999.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0808 800 2222

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Opening hours

Mon–Fri 09:00–21:00; weekends 10:00–15:00.

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The current Coram Family Lives service offers emotional support, information and practical parenting guidance for families in England and Wales. Callers can discuss family pressures and explore options, but advisers do not provide legal or medical advice. Lines can be busy, so an immediate answer is not guaranteed. This is the national parenting telephone route, not a Liverpool office or emergency service; use appropriate urgent help when someone is in danger.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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The national single-parent charity provides information about family life, practical support, separation and related issues, with links to current services and local groups where available. This selection is its online information service rather than a promise of an active telephone helpline or a Liverpool group. Check the current service details before relying on a channel listed in an older directory. Individual benefit or legal outcomes depend on circumstances.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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The current government family-information service covers pregnancy, child development, childcare and preparing for school, including a childcare-support checker. Read the eligibility and application guidance for the actual scheme rather than assuming all childcare is free or funded for every household. The site is the current destination for the former Childcare Choices service. No eligibility check, account, application or personal family information was submitted.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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Official educational resources help parents and carers discuss online safety, recognise risks and find appropriate support or reporting routes. This is not a monitoring service, medical assessment or guarantee that a website or app is safe. If someone is in immediate danger, use emergency services rather than waiting for an online information response. No report, account or personal information was entered while researching these resources.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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The charity’s online guides help parents understand a young person’s mental health, support them and identify appropriate help. This is the information library, not a live helpline promise: the separate current Parents Helpline page carries a temporary-closure notice despite also showing ordinary opening information. Do not rely on normal hours while that notice remains. Use current local NHS urgent routes or 999 for immediate danger.




Health
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Address

Mount Vernon Street, Liverpool L7 8XP; Emergency Department/service address also uses Prescot Street

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Telephone | Fax

0151 706 2000; life-threatening emergency 999

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Opening hours

Emergency Department 24 hours daily. General inpatient visiting 14:00–19:00, maximum two bedside; ward managers may vary arrangements. Outpatients and specialist units separate.

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A major public hospital with an Emergency Department for serious illness and injury. Patients are assessed and prioritised clinically rather than simply seen in arrival order. The Acute Medical Unit and Same Day Emergency Care have referral routes, not unrestricted walk-in access for every problem. The hospital is distinct from the City Walk-in Centre and Axess clinic in the Linda McCartney building. Own hospital, location, emergency-service and visiting pages were read in the browser; local 403 remains qualified.


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Address

Lower Lane, Fazakerley, Liverpool L9 7AL

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Telephone | Fax

0151 525 5980; life-threatening emergency 999

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Opening hours

Emergency Department 24 hours daily for ages 16 and over. General inpatient visiting 14:00–19:00, maximum two bedside, subject to ward arrangements.

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The public Aintree hospital is a regional major-trauma and emergency-care site. The current NHS department profile, supplied by the hospital and confirmed 9 July 2026, states continuous opening for ages 16 and over. Use 111 for urgent uncertainty about the appropriate service and 999 for a life-threatening emergency. The own hospital and location pages separately confirm the switchboard and address; clinical triage determines priority, not arrival order or an online listing.


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Address

Eaton Road, Liverpool L12 2AP; main East Prescot Road car park satnavL14 5AB; ED access follows its own current directions

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Telephone | Fax

0151 228 4811

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Opening hours

Switchboard 24 hours. Children’s Emergency Department 24 hours for under 16s; ward visiting and outpatient appointments differ.

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A public specialist children’s hospital. Its Emergency Department treats young people under 16; older young people are directed to an adult emergency department. Current building work has relocated the ED waiting area to Radiology and changed parking/drop-off arrangements, so use the actual emergency-entry instructions rather than the main car-park postcode alone. One accompanying parent or carer is requested where possible because of limited space. Ward visiting is not the same as 24-hour emergency care.


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Address

32 Church Road, Garston, Liverpool L19 2LW

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Telephone | Fax

Own site 0151 295 9010; ICB directory 0151 295 9000; 111 for clinical navigation

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Opening hours

Daily 08:00–20:00, 365 days including bank holidays. Individual tests and other services have separate arrangements.

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A concrete NHS urgent-care option in south Liverpool for minor illnesses and injuries, with walk-in access or a slot arranged through 111. The provider and ICB publish different local telephone numbers, both retained with their source rather than silently choosing one. The site lists blood tests, footcare and treatment rooms but their listing does not establish unrestricted access or identical hours. The wider provider’s 28 August–12 October X-ray-work notice is not assumed to remain in force after that period.


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Address

Linda McCartney Centre, Ground Floor, Prescot Street, Liverpool L7 8XP

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Telephone | Fax

0151 247 6500; 111 for clinical navigation

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Opening hours

Daily 08:00–20:00, 365 days including bank holidays.

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The current city-centre walk-in service is at the Linda McCartney Centre on the Royal hospital site, not an older Hanover Street address. It provides same-day care for minor illness and injury; the provider allows walk-in attendance and appointments via 111. This is distinct from the hospital’s Emergency Department and the Axess sexual-health clinic in the same building area. Confirm the appropriate route before travelling; availability or a short waiting time is not guaranteed.


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Address

Thomas Drive, Liverpool L14 3LB

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Telephone | Fax

0151 706 2000

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Opening hours

General inpatient visiting 14:00–19:00, maximum two bedside, subject to ward changes. Clinics and planned procedures follow appointments; no single general clinic timetable published.

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Broadgreen is a separate public hospital site on Thomas Drive, not the Royal Liverpool campus and not the same organisation as the neighbouring Heart and Chest Hospital. Follow the named department, building and time on your appointment letter. General ward-visiting guidance can be varied by the ward manager and should not be treated as clinic access. The current own main and location pages were read in the browser; their local 403 transport result is retained, not described as local content success.


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Address

Crown Street, Liverpool L8 7SS

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Telephone | Fax

0151 708 9988

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Opening hours

Own page: maternity nominated birth partner 08:00–23:00; other visitors 15:00–20:00; gynaecology 14:00–19:00, max 2. Protected meals: no access 08:00–08:30, 11:45–13:00, 16:30–17:30. General group maternity guide instead lists 14:30–15:30 and 18:30–20:00 for others; confirm with ward.

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The public specialist hospital provides maternity, gynaecology and related services rather than a general adult Emergency Department. The own hospital visiting page differs from the wider group’s maternity guidance and also publishes protected mealtimes; both are recorded so a visitor does not assume unrestricted access. Ask the ward about the actual arrangements for the patient, including any exceptional needs. Clinic, maternity assessment and visiting routes are separate; no treatment or appointment guarantee is implied.


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Address

Crystal Close, Liverpool L13 2GA

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Telephone | Fax

Own site 0151 247 6700; ICB directory 0300 100 1004; 111 for clinical navigation

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Opening hours

Daily 08:00–20:00, 365 days including bank holidays.

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The current provider describes walk-in or 111-arranged access for minor illness and injury and lists services including radiography, blood tests, footcare and treatment rooms. These are not all guaranteed without referral or throughout every opening hour. The own site number differs from the ICB listing, so both are labelled. A South Liverpool X-ray notice shown on the page relates to another site and a dated past period; it is not evidence that Old Swan is currently closed.


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Address

Thomas Drive, Liverpool L14 3PE

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Telephone | Fax

Switchboard 0151 600 1616; outpatient hub 0151 600 1729; reception 0151 600 1184; imaging appointments 0151 600 1475

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Opening hours

Open-door ward-visiting policy subject to clinical needs; Critical Care/POCCU 08:00–09:00 and 12:00–20:00, other times by discussion. Outpatient clinics are by appointment, not an unrestricted 24-hour service.

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A public specialist heart and chest hospital at a distinct postcode from Broadgreen. Use the department in the appointment letter and the appropriate booking or imaging contact. Its own visiting policy welcomes care partners where possible but allows clinical staff to restrict access during procedures or emergencies. Critical-care windows are published separately. This is not the city’s general Emergency Department, and a general switchboard does not establish a universal clinical timetable.


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Address

Linda McCartney Centre, Royal Liverpool University Hospital, Mount Vernon Street, Liverpool L7 8XP

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Telephone | Fax

0300 323 1300, option 4

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Opening hours

Booked Mon–Wed 13:15–18:00, Thu 11:00–18:00, Fri 13:15–16:00. Walk-in Mon–Wed 09:00–12:00, Fri 09:15–12:00; urgent walk-in Sat 09:15–16:00. Telephone Mon–Wed, Fri, Sat 09:00–16:00; Thu 11:00–16:00. Closed 25 Dec, 26 Dec, 1 Jan.

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The own clinic page separates booked appointments, ordinary walk-ins, Saturday urgent walk-ins and the telephone assessment line. It is distinct from the general NHS walk-in centre, even though both use the Linda McCartney Centre. Use the current named clinic page rather than an old Beat relocation leaflet or an undated PDF. The wider Axess directory uses L7 8YE while the own clinic detail uses L7 8XP; confirm the entrance. Capacity and suitability are assessed, not guaranteed by the timetable.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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Use the NHS pharmacy finder for Liverpool and check the chosen pharmacy’s actual current opening, especially late at night or on a bank holiday. The local Community Pharmacy Liverpool rota page currently links August 2026 information, not a current October or future Christmas rota, so those old hours are not copied as today’s opening. Call 111 if urgent medicines or out-of-hours help is needed. Availability, services and charges vary by pharmacy and circumstances.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

111; life-threatening emergency 999

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Opening hours

Telephone 24 hours daily. For children under 5, call 111 rather than using 111 online.

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More information

NHS 111 can direct an urgent but non-life-threatening need to an appropriate service, including a pharmacist, out-of-hours GP or urgent treatment centre. The right route depends on assessment, and an online listing does not guarantee a specific appointment or waiting time. Use the telephone service for a child under 5 or where online access is unsuitable. No symptom checker, clinical assessment or personal health information was entered during this directory research.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

111 and select the mental-health option; immediate danger 999; Samaritans 116 123

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Opening hours

NHS urgent mental-health telephone 24 hours daily; Samaritans listening line 24 hours daily.

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The city council’s current public-health page directs urgent mental-health needs to 111 and the mental-health option, alongside separate Samaritans listening support. These are different purposes, not a promise that a listening volunteer provides NHS clinical assessment. Older hospital summaries still show previous local crisis numbers; use the current public route rather than assuming every legacy number remains the main access point. No diagnosis or individual treatment recommendation is provided.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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Search for GP practices serving your Liverpool address and check their own registration, opening and contact arrangements. A practice appearing in the directory does not guarantee that it accepts new patients or provides every service without assessment. Routine appointments, urgent same-day access and out-of-hours arrangements are different. Use the actual practice instructions or 111 for urgent guidance outside normal care; no registration, address or personal health details were submitted.




Housing
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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

Emergency 0800 731 6844; existing named-officer callback 0151 233 3044

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Opening hours

Named-officer callback line Mon–Fri 09:00–16:30. Emergency number separately published without a regular-hours limit on this page.

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Use the council’s current route if you have no safe place to stay or face homelessness. Non-urgent referrals and callback requests are online; the published callback number is for an existing named housing officer. Emergency accommodation depends on the council’s assessment and legal duties, not a guarantee from this listing. Older partners show other Housing Options numbers; this entry follows the current own contact page. No application or personal circumstances were submitted.


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Address

Langsdale Street, Liverpool L3 8DT

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Telephone | Fax

0151 207 7617; rough-sleeper outreach 0300 123 2041

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Opening hours

Advice Centre Mon–Fri 09:00–16:00; call first if possible for a same-day appointment. Always Help Available outreach line 24 hours daily.

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A local homelessness charity supporting people over 16 who are rough sleeping or at risk of homelessness. Advice includes housing options, welfare and links to health or recovery support; showers and laundry are offered for rough sleepers. The Night Assessment Hub is referral-only through the outreach team. Its address is deliberately not published, so the advice-centre address must not be treated as the night hub. An overnight place or housing outcome is not guaranteed.


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Address

Holy Trinity Church, Richmond Park, Liverpool L6 5AD

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Telephone | Fax

Local legal appointments 0344 515 1300; national emergency advice 0808 800 4444

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Opening hours

Office Mon–Fri 09:30–16:30; new local legal-appointment line Mon–Fri 09:00–17:00; national emergency line Mon–Fri 08:00–17:00, closed weekends/bank holidays.

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The Liverpool legal team can assist with eligible Legal Aid housing cases, including some court proceedings and council homelessness decisions. Arrange an appointment rather than assuming a general drop-in. The local appointment line is different from Shelter’s national emergency advice service, which has its own remit and hours. Eligibility, capacity and case scope must be checked; free representation is not promised to every caller.


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Address

96 Kent Street, Liverpool L1 5BD

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Telephone | Fax

0151 218 7000; landlord partnership enquiries 0151 218 7020

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Opening hours

Drop-ins Mon, Wed, Fri 09:30–12:30; telephone advice Mon–Fri 09:00–16:30. Contact before travelling.

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Supports people over 16 in Merseyside who are homeless or immediately at risk, with assessment, housing, tenancy skills and longer-term coaching where appropriate. The own centre page separates short drop-in windows from telephone availability; these override generic recruitment-page office hours. The building is not wheelchair accessible, so discuss an alternative way to receive support. Crisis is not an emergency accommodation provider or emergency service.


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Address

General advice: 37–39 Walton Road, Liverpool (own page gives L4 4AD and L4 4PJ); Speke Training and Education Centre, Unit House, Evans Road L24 9HZ. Head office: Liverpool Innovation Park, Digital Way, Edge Lane L7 9NJ

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Telephone | Fax

0808 278 7840

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Opening hours

Phone Mon–Fri 09:00–17:00. General drop-ins: Walton Tue 09:30–14:00; Speke Wed 09:30–14:00. Money/debt only: Walton Thu 09:30–12:30; head office Fri 09:30–12:30.

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Free, independent local advice covering housing, benefits, work and other issues. General housing drop-ins are not the same as money/debt-only sessions or normal head-office opening. Places are first come, first served and advisers close the queue at capacity. The own page gives two Walton postcodes, retained explicitly; confirm the venue if navigating by postcode. Immigration advice scope and any specialist referral depend on the actual adviser.


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Address

Kuumba Imani Millennium Centre, 4 Princes Road, Liverpool L8 1TH; Dovecot MAC, Back Dovecot Place, Liverpool L14 9BA

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Telephone | Fax

0151 709 0504; voicemail, no text messages

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Opening hours

Kuumba Imani Wed 10:00–12:00; Dovecot Mon and Thu 10:00–12:00, no appointment. Telephone/voicemail Mon–Fri 09:30–17:00. Current services page warns it is at capacity.

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Housing legal advice covers Merseyside residents who qualify for Legal Aid; welfare-benefit advice is limited to Liverpool residents. The centre currently displays a capacity warning, so check availability before travelling despite the published drop-in timetable. No interpreters are provided at drop-ins; discuss communication needs and bring suitable language support if necessary. The contact page also lists a St Helens office, not another Liverpool walk-in site.


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Address

5 Oxford Street, Liverpool L7 7HL

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Telephone | Fax

0151 794 3296

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Opening hours

Normally Mon–Fri 09:00–16:30; occasional restrictions, call first. Published March/April Easter closure is not assumed to apply in October.

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A free student housing support service jointly run by Liverpool universities and LIPA, not a commercial general letting portal. Offers contract checking, deposit/disrepair guidance and accredited property search; advice is also available where accommodation is not registered with the scheme. Face-to-face and remote appointments can be arranged. Student-housing tenancy rules vary by accommodation type, including purpose-built halls, so ask about your actual agreement before relying on general guidance.


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Address

The Observatory, 1 Old Haymarket, Liverpool L1 6RA

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Telephone | Fax

0800 678 1894; text Balance service 07520 660235

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Opening hours

Liverpool reception Mon–Fri 08:30–17:00. Phone Mon–Fri 08:00–20:00, Sat 08:00–12:00; outside hours/bank holidays/training emergency repairs only.

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A charitable social landlord with a Liverpool reception and separate extended telephone service. Existing residents can discuss repairs, tenancy, rent or support; finding a home follows the relevant allocation or application route, not an office visit guarantee. The current page lists upcoming 14:00–16:00 telephone training interruptions, including 10 November and 8 December. Emergency repair access is distinct from routine queries and online account functions.


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Address

Atlantic Pavilion, Salthouse Quay, Royal Albert Dock, Liverpool L3 4AE

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Telephone | Fax

0800 169 2988; WhatsApp 0151 351 4747

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Opening hours

Office Mon–Fri 09:00–17:00 by appointment; telephone Mon–Fri 08:30–17:30; live chat Mon–Fri 09:00–17:00; emergency line outside hours, weekends, 24/7.

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A social landlord offering rented homes and other clearly distinct ownership options across Merseyside and Cheshire. Book a Liverpool office visit so the right colleague is available. Emergency advisers handle urgent problems, not routine chasing or rearranging existing appointments. Home availability, allocation eligibility and any shared-ownership costs need separate checks; no application, payment or resident account was used in this research.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The shared housing register covers Liverpool, Halton, Knowsley, Sefton and Wirral. Priority depends on housing need, waiting time and other current policy criteria; registration does not guarantee an offer. The own scheme page describes a weekly advertising cycle ending Sunday and up to three bids. Read the current policies and contact the partner managing your application rather than relying on an old consultation PDF or another borough’s temporary arrangements.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

The council separates private rented disrepair, social housing standards, poor landlords and other property issues. Start with the correct route and keep repair reports and the landlord’s responses. Council enforcement, a landlord complaint and an Ombudsman case are different processes; the online report is not emergency accommodation or a guaranteed inspection date. No complaint, address or supporting personal documents were submitted.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Read the current guide before relying on an old fixed-term or assured-shorthold checklist. The guide now describes assured periodic tenancies and distinguishes lodgers, regulated tenancies and purpose-built student accommodation. Your rights and ending arrangements depend on the actual tenancy and current rules. Liverpool is in England; do not transfer this guide unchanged to Scotland, Wales or Northern Ireland, and seek qualified advice about an individual dispute.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

Check whether your tenancy deposit should be protected in an approved scheme and request the required information. The current guide reflects the May 2026 change to assured periodic tenancies and distinguishes holding deposits from tenancy deposits. Different arrangements apply in Scotland and Northern Ireland. A deposit dispute does not automatically mean an immediate refund; follow the actual scheme process and obtain advice about evidence or time limits.


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Address

Online service

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Telephone | Fax

Online service

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Opening hours

Online service

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More information

A free route for eligible complaints involving landlords within the Housing Ombudsman scheme, normally after using the landlord’s complaint procedure; help is also described where a landlord does not respond. This is not the same as the council’s homelessness review or every private landlord dispute. Read the current eligibility and evidence guidance, keep your complaint history and avoid assuming a particular compensation amount or decision. No complaint or personal information was filed.




Public transport
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Address

Queen Square Bus Station, Liverpool L1 1RG; Liverpool ONE Bus Station, 1 Canning Place, Liverpool L1 8LB

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Telephone | Fax

0300 131 2881, shared regional customer service

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Opening hours

Queen Square Mon–Sat 08:00–18:30, Sun 10:00–17:00. Liverpool ONE Mon–Sat 10:00–17:00, Sun closed. Shared timetable enquiry line Mon–Fri 07:00–20:00, weekends/bank holidays 08:00–18:00.

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More information

Two public transport advice and ticket centres in Liverpool, with different opening hours. Ask about multi-operator products, concessions and current network changes rather than assuming one operator’s ticket covers every bus. These are travel-centre opening times, not the full operating hours of either bus station or every service. The own rendered centre and help pages were actually read; local HTTP403 is retained as uncertainty, not a local content success.


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Address

Liverpool Lime Street station, Lime Street, Liverpool L1 1JD

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Telephone | Fax

Network Rail 03457 11 41 41; Passenger Assist routing 0800 022 3720; lost property 0330 024 0215; baggage operator 0151 909 3697

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Opening hours

Ticket office Mon–Sat 05:00–23:38, Sun 07:15–23:05. Station staff help listed 24 hours; Mobility Team Mon–Sat 07:00–22:00, Sun 08:00–22:00. Lost property Mon–Fri 09:00–17:30.

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Liverpool’s main national-rail terminus, with a separate lower-level Merseyrail connection. The own station guide distinguishes staff help, the dedicated mobility team and ticket office; a 24-hour staff listing does not mean trains run all night. Passenger assistance meeting points and step-free access are described. The page contains inconsistent baggage/parking flags, so confirm those facilities with the operator rather than treating every automatic field as definitive.


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Address

Liverpool Central station, Ranelagh Street, Liverpool L1 1JT

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Telephone | Fax

Merseyrail customer relations 0151 555 1111; same number for WhatsApp

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Opening hours

Ticket office/staff help Mon–Sat 05:25–00:16, Sun 07:45–00:16; staffing may vary. Customer relations phone Mon–Fri 07:00–19:00; social/WhatsApp Mon–Sat 06:00–23:30, Sun 10:00–18:00.

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A city-centre Merseyrail station with Northern and Wirral Line platforms below street level, lifts and step-free access. Check live service and lift information before travelling; published ticket-office hours are not a promise of a particular departure. The own operator’s contact article separates telephone customer relations from longer social-message hours. Its Rail House postal office is not this station and is not presented as a walk-in ticket counter.


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Address

Liverpool John Lennon Airport, Liverpool L24 1YD; Customer Services, Administration Offices, same airport postcode

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Telephone | Fax

Parking enquiries only 0845 644 0659, UK calls; general enquiries use the own website contact route

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Opening hours

Terminal remains open 24 hours; departure lounge closes after the final flight. Parking phone Mon–Thu 08:00–18:00, Fri 08:00–17:30, Sat 09:00–17:00, Sun closed. Airline check-in, shops and assistance have separate arrangements.

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More information

The own facilities guide distinguishes terminal access from airside opening and discourages overnight stays in landside check-in or arrivals. Passenger assistance should be requested through the airline or travel agent at least 48 hours before travel; the assistance desk is opposite Starbucks in check-in. The published telephone here is specifically for parking, not an invented general flight helpline. Flight times, transport and paid extras must be checked separately.


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Address

Telephone/remote service; no walk-in office associated with this listing

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Telephone | Fax

0151 332 4333; RNID TextRelay prefix 18001

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Opening hours

New journey bookings daily 10:00–14:00, 2–7 days ahead. Enquiries/cancellations Mon–Fri 08:00–20:00, weekends/bank holidays 08:00–18:00. Journeys can start from 08:00/end by 23:00, subject to availability; Christmas limited.

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A membership-based accessible service for eligible Merseyside residents, not unrestricted public taxi transport. The current own web page sets residency and disability evidence requirements and excludes journeys for hospital appointments, day care and special schools. Membership and journeys are subject to assessment and capacity; a requested time may be declined or changed. The current page itself confirms booking hours, so an older PDF was not used as sole evidence.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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More information

An operator’s Liverpool route and map directory, including city and airport connections. Cross-check the current North West service notices: franchise changes affect some St Helens and Wirral routes and ticket acceptance, so an older route list is not proof that Arriva still runs every listed service. The official indexed pages were read; both local requests and browser access encountered a security challenge, retained as qualified 403 rather than claimed local success.


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Address

Online directory

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Telephone | Fax

Online directory

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Opening hours

Online directory

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The operator’s local service directory links to route timetables and explains that some Metro services operate under regional contracts with a different feedback route. Night-bus and fare promotions may change; check the actual dated timetable and service notice, not an old advertised fare. The official page’s current indexed content was read, while local and rendered browser requests reached a security challenge. No journey, payment or account was submitted.


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Plan a public transport journey across the Liverpool City Region using the actual day and time and check later disruption updates. A suggested itinerary does not guarantee a connection, an accessible replacement vehicle or a seat. The own rendered planning interface was opened and read, without entering a home address or submitting a journey. Local 403 is qualified separately; it is not described as readable local 200 content.


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Use the region’s current route directory to find the correct bus number, operator and disruption notice. It is particularly useful during the transition to the Metro franchised network, when an old operator list may be stale. Compare the actual route and validity date, including weekends and bank holidays; a bus number alone does not establish where it boards or whether a particular ticket is valid. The rendered directory was actually read.


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The council’s cycling information brings together route maps, parking, rides and practical guidance. Check the route’s actual conditions, junctions and any temporary restrictions rather than assuming every mapped link is traffic-free or suitable for every rider. Training, group rides and commercial bicycle hire have their own availability or costs. This is an online civic information resource, not a physical bicycle-rental counter.


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Read Liverpool’s actual badge-display, clock and location conditions before parking. The council describes an important exception at Mount Pleasant multi-storey: parking outside dedicated disabled bays can require a paid ticket. Loading restrictions, obstruction rules and time-limited yellow-line parking still matter. The page also explains overseas badges and parking clocks; do not assume a badge permits unrestricted parking in every public or private car park.


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The official eligibility tool distinguishes licence origin and residence circumstances when considering exchange for a British licence. Great Britain means England, Wales and Scotland; Northern Ireland has a separate process. An exchange is not available for every overseas licence or every circumstance, and driving entitlement while resident needs its own checks. Only the public introduction was read; no personal details, application or payment were entered.


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Gerry Marsden Terminal, Pier Head, Georges Parade, Liverpool L3 1DP

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0300 131 2881

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Currently suspended: own site expects resumption in early November, not a guarantee. General timetable enquiries Mon–Fri 07:00–20:00, weekends/bank holidays 08:00–18:00; school-booking calls Mon–Fri 09:00–16:00.

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The current own notice says ferry services are suspended and sightseeing cruise tickets unavailable; a replacement bus serves Hamilton Square–Seacombe for commuter travel. Do not travel assuming an old daily sailing timetable still operates. The terminal contact address is retained for orientation, not as evidence of open ferry service or a guaranteed reopening date. Check the own service notice before any future crossing; no ticket or booking was purchased.


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Find the correct assistance route for a rail journey, including help boarding, changing trains and understanding station access. National Rail routes requests to the responsible operator; the availability of a lift, ramp or alternative arrangement must be checked for the actual trip. Booking guidance is not a universal guarantee of every facility at every station. This listing is the online guidance service, not a separate staffed Liverpool office.




Business | Enterprise
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First Floor, Central Library, William Brown Street, Liverpool L3 8EW

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0151 233 5825

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Centre Mon–Fri 09:00–20:00, Sat 09:00–17:00; bank holidays closed. Entrepreneur drop-in Thu 13:00–16:00; other clinics by booking.

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Free public-library market research, business information and intellectual-property resources for people starting or growing a business. The own current page separately publishes booked clinics: copyright/contracts second Thursday, patents guidance last Thursday, website guidance first Thursday and tax third Thursday, all 13:00–16:00; patent-attorney clinic first Tuesday 17:00–19:30. These are not all unrestricted drop-ins. Some remote databases require a Liverpool library card; specialist outcomes are not guaranteed.


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The council’s current public page describes start-up advice, workshops, growth support, premises help and referrals to specialist programmes. Requests begin through its online enquiry route; a council team or contracted supplier may respond. This entry is that digital information/request gateway, not a published walk-in business counter. The page retains a March 2025 funding-description footer, so no assumption is made that a particular grant or funded place is still available.


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Address

Suite G08–G10, Cotton Exchange Building, Bixteth Street, Liverpool L3 9LQ

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0151 227 1234

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Not available

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A member-led business network with local support, events and international-trade services. The own current main and contact pages give the Cotton Exchange address; the national Chamber directory still lists 1 Old Hall Street, so that older location and its office timetable are not silently reused. Own main, contact and about pages do not publish current visitor hours: arrange a visit. Membership, commercial services and some events can be chargeable; confirm what is included.


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151 Dale Street, Liverpool L2 2AH

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0151 227 5177, option 1 capacity building/funding; option 0 reception

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Not available

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A local charity supporting voluntary, community, faith and social-enterprise organisations. Advice can cover proving community need, legal structure, governance, business planning and funding readiness; specialist accountancy or payroll are separate services and may have charges. Own main, contact and start-up/location footer were actively checked but no general public opening timetable was published. Contact the team before visiting and ask about current eligibility, capacity and costs.


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Telephone/remote service; no walk-in office associated with this listing

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0800 998 1098; WhatsApp 03330 047951, messaging only

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Mon–Fri 09:00–18:00, except bank holidays.

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The official free business-advice telephone and digital contact route for England, including Liverpool. Can help identify starting, running, growth or export support and direct you to an appropriate local growth hub. This is not a guarantee of grant eligibility, funding or a successful business. Scotland, Wales and Northern Ireland have different services and numbers; only the England route is presented here. No enquiry, business data or payment was submitted.


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No 1 Mann Island, Liverpool L3 1BP

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0300 131 2881

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Not available

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The city-region business support service connects entrepreneurs and employers to local and national programmes, skills, funding information and specialist partners. Its own contact page publishes the Mann Island address and shared regional telephone, but main, contact and about pages do not publish business visitor hours; arrange contact before travelling. Eligibility and programme availability must be checked individually, and finance information is not an offer or personalised investment advice.


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Understand when an activity may count as trading, what reporting to HMRC can be required and how self-employment differs from occasional selling. The guide links to business structures and record-keeping information; being able to start a business does not by itself establish immigration permission to work or trade. Tax thresholds and obligations depend on current rules and your circumstances, so obtain appropriate advice rather than treating this directory as a personal tax assessment.


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Work through the official sequence for company type, directors, shareholders or guarantors, significant control, records and registration. Incorporation creates continuing filing, tax and governance responsibilities and is not necessarily the right structure for every small activity. Current identity-verification and fee requirements should be checked at the actual filing stage. No company was created, identity document supplied or payment made.


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A directory of local licensing routes for activities including food-related links, entertainment, alcohol, street trading, taxis, landlord licensing and pavement use. Identify the actual activity and premises before choosing an application. Some permissions require fees, evidence, inspection or consultation and are distinct from company or tax registration. This is the public online directory, not a universal licence application or an assurance that trading can begin.


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The council explains registration for a new or taken-over food business, including home, mobile and temporary operations, normally at least 28 days before opening or takeover. Some animal-origin activities need premises approval instead, so check the correct route before trading. Registration is separate from inspection, licensing or immigration permission and does not guarantee approval for every proposed activity. No registration form or business address was submitted.


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Find official information and service links for trade marks, patents, registered designs and copyright. These protect different things; registering a company name is not the same as obtaining a trade mark. Searches, filings, professional advice and some renewals can involve fees and conditions. Use the Liverpool BIPC for initial signposting where helpful, and seek specialist advice about protection or disputes rather than assuming an idea is automatically registrable.


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Search official public-sector opportunities and past awards, and distinguish this route from the linked Find a Tender service for other covered procurements. Thresholds, notices and applicable rules change; use the actual notice and current guidance instead of an old generic tender limit. Scotland, Wales and Northern Ireland also have dedicated systems. An account or opportunity listing does not guarantee eligibility or a contract; no bid or supplier information was submitted.


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Government-backed, free guidance for businesses selling goods or services, arranged as practical quick guides and detailed topics. Use the England setting for Liverpool and distinguish it from Scotland/Wales guidance and Northern Ireland’s separate resources. Consumer-law information is not a substitute for qualified advice about a particular dispute or trading model. No newsletter, account, customer details or commercial transaction was created.


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Practical guidance and self-service tools for small businesses, sole traders, charities, groups and clubs handling personal information. Check the actual responsibilities for records, privacy information, security, marketing and any data-protection fee rather than assuming a small organisation is exempt. The guidance is publicly available; no customer list, employee record or other personal data was entered into an assessment tool.




Immigration | Public authorities
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Telephone/remote service; no walk-in office associated with this listing

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Benefits 0151 233 3009; Blue Badge 0151 233 3000; Council Tax/business rates 0151 233 3008; parking 0151 233 3011

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Appointment-booking contact centre Mon–Fri 08:00–18:00; actual telephone or face-to-face appointment time agreed separately.

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Book in-depth help by telephone or at one of eight named branch libraries: Garston, Kensington, Lee Valley, Norris Green, Old Swan, Speke Parklands, Spellow and Toxteth. This listing is the booking service, not an invented central walk-in office. Library opening does not mean an adviser is always present. Simple online-task drop-in help is separately offered at Allerton, Garston, Norris Green and Speke Parklands; no appointment, payment or personal case was arranged.


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Visitor Centre entrance, St George’s Hall, St George’s Place, Liverpool L1 1JJ; birth appointments may also be offered at Liverpool Women’s Hospital, Crown Street L8 7SS

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0151 233 3004

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Mon–Fri 09:00–16:45 for pre-booked appointments. Ceremony access and hospital birth-registration slots are separate.

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The own location page specifies the Visitor Centre entrance for registrations, rather than the South Entrance used by ceremony guests. Book the appropriate birth, death, notice or certificate service and check the required documents. The current birth page announces a new identity-document requirement from 9 November 2026; use the rules for your actual appointment date. Registration, ceremony booking, certificate charges and citizenship eligibility are different matters.


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An eVisa is the digital record of immigration identity, status and conditions. The official guide explains access through a UKVI account, including that setting up an account and accessing an eVisa are free. It does not grant or extend immigration permission. Keep the actual travel document linked correctly and use official help if details are wrong; do not assume that an expired physical document by itself establishes permission to travel. No account or identity check was opened.


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Check whether you already have a National Insurance number, including through an eVisa, before applying. A number remains the same for life and does not itself give permission to work or entitlement to benefits. The official guide explains who can apply while in the UK and notes that work can begin before the number arrives if the right to work is established. No application, reference number, identity evidence or personal details were submitted.


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The official service lets an eligible UKVI account holder view status and generate a time-limited share code for the appropriate purpose. Check which personal details the recipient will see and give the code only to someone who genuinely needs the check. A status share code is not an application decision or a permanent residence certificate. Use the correct work, rent or other-purpose route; no login, code or date of birth was entered during research.


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Keep account contact details and the current passport or travel document up to date using the official route. This changes account information, not the underlying immigration permission or a visa/citizenship application. Some changes cannot be made while a visa decision is pending, and an incorrect eVisa may need the separate error-report route. No passport, address, credentials or update was supplied; seek regulated advice for an individual immigration problem.


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The scheme has specific qualifying residence and family conditions; it is not a general route for every new arrival. The main deadline passed for many people, while some later applications, joining-family routes and moving from pre-settled to settled status have distinct conditions. Read the current rules and use a regulated adviser if unsure. No eligibility outcome, automatic grant or permission to remain is promised by this directory.


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Use the official guidance for the evidence appropriate to nationality and immigration permission. British and Irish citizens and other status holders can use different routes, and an eligible document route is not always the same as a share code. A National Insurance number, job advert or employer request does not itself establish work permission. The guide also explains the employer checking route where relevant; no employment check or personal document was submitted.


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Liverpool is in England, where this official tenancy-check guidance applies. The guide expressly distinguishes Wales, Scotland and Northern Ireland, which do not use this England right-to-rent requirement. Evidence depends on nationality and immigration circumstances; a share code is one route, not a universal document for everyone. This is general official information, not an individual housing or immigration determination, and no landlord check was performed.


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Use the official Immigration Advice Authority finder or a recognised professional-body route to check an adviser’s registration, permitted level of work and charges. Immigration advisers do not decide applications, and registration is not a guarantee that a particular provider has capacity or will take your case. Confirm scope before giving sensitive documents or paying. This listing is the actual online adviser-finder guide, not an unverified local commercial referral.


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The official contact-routing tool distinguishes location and enquiry type so you can find the relevant team or online guide. The introduction warns that contact-centre staff cannot decide which visa you should apply for, whether you will succeed or when a decision will arrive. Charges may differ by route. Only the public introduction was read; no questions containing personal circumstances, message, phone call or payment were submitted.


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Find the council’s official account, moving-address, payment, discount and exemption routes. Liability and discounts depend on the actual household and current rules, not simply on being a student or a new resident. The current page warns that enquiry replies can take up to 15 weeks; this is not a guaranteed turnaround for every issue. Keep bill/reference details secure and seek timely help if facing payment difficulty; no account, payment or change was made.


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Use the current national eligibility rules for England and the relevant election. Citizenship, age and immigration/residence conditions matter; not every resident or every EU national is eligible automatically. The local council page uses broader wording, so its summary is not treated as overriding current national conditions. The official service says you can still register without a National Insurance number and explains the open-register choice. No electoral application or personal data was entered.


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One Login currently works with some government services, not every account or benefit system. Follow the actual service’s sign-in instructions and keep it distinct from a UKVI account, Government Gateway or Universal Credit login where those still apply. Identity verification and help for another person have specific rules. This listing is the public online guidance; no account was created, identity proof uploaded, password changed or access delegated.




More services | Integration
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St Anne’s Centre, Overbury Street, Liverpool L7 3HJ; entrance through St Anne’s Church car park on Harbord Street

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0151 709 1713

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Mon–Thu 09:30–16:00; specialist casework and English-class arrangements require confirmation.

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A local sanctuary charity providing casework, practical essentials, English classes and community activities. Own main and contact pages were actually read in the rendered browser, not inferred from a local 200 JavaScript shell. The contact page currently limits new clients to the Liverpool City Region and says external referrals are not accepted, while the main page uses broader priority wording; confirm scope. Older third-party temporary-closure or Friday-opening claims are not treated as current own instructions.


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St Anne’s Centre, 7 Overbury Street, Liverpool L7 3HJ

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0151 709 7557

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Casework sign-up Mon–Thu from 09:30; appointments after registration/triage Mon–Thu from 13:00. Women’s English conversation Thu 13:00–15:00.

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A local refugee move-on and integration charity, distinct from Asylum Link although both use St Anne’s Centre. Supports housing and welfare navigation, eVisa and practical administration, education, employability and wellbeing, with specialist referrals where needed. The own current page separates morning registration from afternoon casework and a women’s conversation group. It does not promise that every arrival will obtain same-day advice, housing or an English-class place.


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Main adult ESOL: The Learning Exchange, Roscoe Street, Liverpool L1 9DW; progression subjects may use other campuses

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Careers advice 0151 252 3607; general enquiries 0151 252 3000; admissions 0151 252 3299

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Enquiry service Mon–Fri 08:30–16:30. Adult ESOL initially 3 hours weekly over 18 weeks, morning/afternoon/evening groups; actual class timetable agreed after assessment.

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Public further-education ESOL from beginner to Level 2, with vocational progression routes and several possible start points. Adults must meet the course’s age rule and complete an initial language assessment. Funding is conditional on personal circumstances and fee assessment, not universally free. The specific adult course says Learning Exchange, while the wider ESOL overview highlights Clarence Street; follow your actual course allocation rather than assuming the same campus for every learner.


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Address

Bridge 2, 36 Windsor Street, Liverpool L8 1XF

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07766 026049

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Mon–Fri 10:00–15:00; weekends closed. English sessions and activities have their own schedules.

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A local charity for people seeking asylum, refugees and the surrounding community. Its own main page describes free English-language sessions, practical essentials, creative projects and an eco-garden, with a separate published contact timetable. Ask about the actual current group, language level, capacity and referral arrangements before travelling. The charity’s practical support and social activities are not a guarantee of immigration representation, accommodation or unlimited free goods.


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Online directory

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The council’s searchable directory groups local support, community organisations, English learning, practical help and advice routes. It says it was last updated in June 2026 and warns that individual details can be wrong: the Axess listing, for example, still uses an older address, so confirm each provider directly. The Our Liverpool team’s own contact route is not an out-of-hours emergency service. A directory entry is not confirmation of a free place or specialist legal advice.


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Granby Centre, Granby Street L8 2TU; Newsham ALS, 83 Newsham Drive L6 7UH; Norris Green ALS, Clubmoor Children’s Centre, Utting Avenue East L11 1DQ; Park Road ALS, 163 Park Road L8 6SE, Liverpool

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Granby 0151 233 2400; Newsham 0151 233 1809; Norris Green 0151 233 8530; Park Road 0151 233 2430

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Opening hours

New enquiries paused since 10 September 2026. Centre hours, not classes: Granby Mon–Fri 08:30–16:00; Newsham Mon 08:30–19:00, Tue–Thu 08:30–16:00, Fri 09:00–16:00; Norris Green Mon–Thu 09:00–16:30, Fri 09:30–16:30; Park Road Mon/Wed/Fri 08:30–16:00, Tue/Thu 08:30–19:00.

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Public ESOL for adults 19+, assessed from Pre-Entry to Level 2, with classroom and independent study rather than a fully online course. The current own course page explicitly pauses enquiries, so the listed centre opening times must not be taken as open enrolment. Fees can be waived for specified benefits or earnings conditions, with evidence required; no universally free place is promised. Call the appropriate centre to ask about the current position and alternatives.


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English Language Centre, 1–7 Abercromby Square, Liverpool L69 7WY

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0151 794 2722

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Published classes Mon and Wed 14:20–15:50, attendance at both required. New applications currently closed until the waiting list is cleared; office visiting times not separately published.

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Free classes are described for refugees and people seeking asylum aged 18+ living in the Liverpool City Region, normally with approximately B1 English and able to attend twice weekly. The current closure notice overrides the presence of an application link. Travel costs are not paid; a certificate of attendance is not the same as a university degree or IELTS result. Other English Language Centre and IELTS services have different eligibility and may charge fees.


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The local movement’s public information explains ways that individuals, businesses and community groups can help build welcome and reduce isolation for people seeking sanctuary. This is an online community-participation and campaign resource, not a walk-in immigration advice office or an asylum decision-making service. Check any current event or volunteering arrangement directly; no public pledge, subscription, member details or social-media post was submitted.


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Online directory

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Online directory

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LCVS brings together Liverpool-specific food, housing, financial and practical support resources. The hub states a 27 May 2026 update, so check the actual provider’s current location, referral rules and availability before travelling or applying. A funding or food-help listing is not proof that every resident qualifies or that stock is available. This is an actual online resource directory, distinct from LCVS’s own organisational consultancy and office reception.


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Telephone/remote service; no walk-in office associated with this listing

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0808 8010 503

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Asylum helpline 24 hours daily, 365 days; face-to-face outreach arrangements are separate.

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The current own asylum-services page describes advice, guidance, support navigation and accessible information, including multilingual and British/International Sign Language material. The helpline can help with asylum-support issues; it does not decide an asylum claim or guarantee a housing allocation. The national head office is not presented as a Liverpool drop-in. No self-service account, application, personal case details or phone call was made.


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Practise listening, reading, writing, speaking, grammar and vocabulary using materials organised by English level. The free resource library is separate from advertised paid live classes, private tutors and structured subscriptions; a free trial is not an unlimited free course. Some personalisation or activities require registration, but no account or trial was created. Self-study practice does not automatically provide an accredited qualification or a guaranteed IELTS score.


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Free public English-learning programmes include graded materials, pronunciation, vocabulary, grammar, news and short listening series. Select a level and build regular practice rather than treating a short programme as a full accredited ESOL course. The own FAQ warns of some audio/video playback problems, particularly on Android, and says individual English questions cannot be answered. No subscription, user account or licence for reusing BBC content was obtained.


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A free, self-paced course focused on academic reading, note-making and writing for people considering university study, not a beginner conversation class. The provider estimates 24 hours across about 8 weeks; pace is flexible. Optional account-based quizzes and completion can lead to a statement or badge, not a degree or accredited language-test result. The own rendered course page was actually read despite local 403; no account, enrolment or optional survey was submitted.


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Read independent explanations of eVisas, family routes, refugee status, welfare interaction and finding specialist advice. The information is organised by jurisdiction, and an England page is not automatically the rule for another UK nation. It is not a personal legal assessment or a guarantee of permission, benefits or free representation. Check dates and official guidance, and use a regulated adviser for an individual case before sharing sensitive documents.